"Near to the centre, and clean, and lovely location, near to grocery’s an restaurant " More
27 Aug 2023 by Emre
Dear Guest,Thank you for taking the time to share your feedback. We're sorry to hear about your disappointing experience during your stay. We apologize for falling short of your expectations in several aspects.Regarding the food, we genuinely regret that our offerings didn't meet your taste. We aim to provide a variety of options to cater to different preferences, and we're sorry this wasn't the case during your stay.The pool size and comfort of our beds are important aspects, and we apologize for any inconvenience caused. Your feedback will be used to improve our facilities for the future.We're also concerned about the cleaning issue you mentioned. Our housekeeping team is committed to maintaining high cleanliness standards, and we apologize if there were any lapses in this regard. We'll review our processes to ensure such incidents are minimized in the future.We appreciate your positive comments about the city itself and are glad to know you found it more enjoyable. We're here to learn from our shortcomings and make necessary changes to enhance the guest experience.If you decide to visit the city again in the future, we hope you would consider giving us another chance to provide you with a more positive and improved stay.Best regards,[Hotel Management]
27 Aug 2023 by Emre
Thank you for taking the time to share your experience with us. We apologize for the inconveniences you encountered during your stay. It is disappointing to hear that the service you received did not meet your expectations.We take cleanliness and service quality very seriously, and we deeply regret any lapses you experienced in the upkeep of your room. Rest assured, we will address this matter with our housekeeping team to ensure that such issues are not repeated in the future.Regarding the additional door card charge, we apologize for any confusion or inconvenience this may have caused. We will review our policies and procedures to ensure that our guests are provided with clear and accurate information.We are also concerned to hear about your experience with our manager, Mr. Emre. This is not the level of professionalism we expect from our team members, and we will take your feedback seriously to address this matter internally.Your feedback is essential for us to improve our services, and we genuinely appreciate your input. We strive to provide the best possible experience for our guests, and we will use your comments to make necessary improvements.If you consider staying with us again in the future, we would like to assure you that your concerns will be taken into account, and we will work hard to provide you with a more satisfactory experience.Best regards,[Hotel Management]
27 Aug 2023 by Emre
Thank you for sharing your feedback with us,We appreciate your detailed review of your stay. We're glad to hear that despite a few initial issues, you found our hotel clean, well-situated, and enjoyed the quality of the meals during your stay. We apologize for any inconvenience caused by the mix-up with the bed arrangement and any unfriendly behavior you encountered at the reception. Your observations regarding the staff's attitude and language skills will be taken into consideration as we continually strive to improve our guest experience.We also appreciate your understanding regarding the limited availability of rooms and your ability to check in earlier without extra charges. Regarding the outside drinks, we appreciate your understanding of our policy.We're glad you found the proximity of the mosque convenient and that you enjoyed the breakfast and dinner offerings. However, we're sorry to hear about the WiFi issue you encountered. We will investigate this matter to ensure a smoother internet experience for our guests.Thank you again for your valuable feedback. We hope that you had an overall positive experience and would consider staying with us again in the future.Best regards,[Hotel Management]
27 Aug 2023 by Emre
Wir danken Ihnen, dass Sie Ihre Erfahrungen mit uns geteilt haben. Es freut uns zu hören, dass Sie einen angenehmen Aufenthalt hatten und die von uns gebotenen Dienstleistungen genossen haben.Es ist großartig zu erfahren, dass Sie mit der Freundlichkeit unseres Personals, der Qualität und Vielfalt des Essens sowie der Sauberkeit des Hotels zufrieden waren. Wir schätzen auch Ihre Anerkennung für die effektive Umsetzung von COVID-19-Sicherheitsmaßnahmen.Wir freuen uns, dass Ihnen der Komfort und die Sauberkeit unserer Zimmer, der Swimmingpool und die nahegelegenen Annehmlichkeiten gefallen haben. Ihre Anerkennung der Einrichtungen und der Lage, die für Reisende wichtig sind, ist wertvoll.Wir würden uns freuen, Sie wieder in unserem Hotel begrüßen zu dürfen. Ihr Feedback hilft uns dabei, uns zu verbessern und ein noch besseres Erlebnis anzubieten.Mit freundlichen Grüßen,[Hotel Management]
27 Aug 2023 by Emre
Wir danken Ihnen herzlich für Ihre Bewertung und freuen uns, dass Sie mit der Freundlichkeit unseres Personals zufrieden waren. Es ist schön zu hören, dass Sie Ihren Aufenthalt bei uns genossen haben.Wir bedauern jedoch, dass Sie mit der Geschwindigkeit des Internets nicht zufrieden waren. Ihr Feedback ist wichtig für uns, um unsere Dienstleistungen weiter zu verbessern. Bitte seien Sie versichert, dass wir Ihre Anmerkungen berücksichtigen und daran arbeiten werden, die Internetverbindung zu optimieren.Wir hoffen, dass Sie trotzdem eine angenehme Zeit bei uns hatten und wir würden uns freuen, Sie bei Ihrem nächsten Besuch erneut bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,[Hotel Management]
Suite Laguna Hotel offers its guests an outdoor pool and a children's pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. Tour or ticket assistance, multilingual staff, and a garden are also featured at the family-friendly Suite Laguna Hotel. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this Antalya hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Parking (limited spaces)
Suite Laguna Hotel offers 64 accommodations with laptop-compatible safes and complimentary bottles of water. 26-inch LCD televisions come with satellite channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 9:30 AM.
Main – This poolside buffet restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
An outdoor pool and a children's pool are on site.
Children aged under 2 years old are not allowed in the swimming pool without adult supervision.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards and cash.
For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.