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"Near to the centre, and clean, and lovely location, near to grocery’s an restaurant " More

By a verified traveller on Thu 06 Jun 2019

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Family Suite, 2 Bedrooms

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Junior Suite, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Standard Room, 1 Double or 2 Single Beds

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Suite Laguna Hotel, you'll be within walking distance of MarkAntalya Shopping Mall. Free WiFi in public areas, free self-parking and a free beach shuttle are available.

  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at Main, a buffet restaurant with garden views
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, multilingual staff and a lift
  • On-site recreation includes bicycles to rent
  • Just a 2-minute drive from MarkAntalya Shopping Mall and a few minutes from Antalya Clock Tower
  • Free beach shuttle service

Suite Laguna Hotel ratings based on 14 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Suite Laguna Hotel

Everyone (8) Couples (3)
1 out of 5
The food was barely edible; there was no real choice, just a matter of which salad you wanted. The swimming pool was frankly pathetic, too small to even be called a pool. The beds were so rough so that you couldn’t get a single good night of sleep without suffering from pack pain. The cleanliness of the hotel is also at doubt: sometimes days would pass without your room being cleaned, to the point where you would have to call up reception to request something so simple. In short, I don’t recommend this hotel at all. The city itself was considerably more pleasant, on the other hand, I can definitely recommend visiting.

Posted by on 3 Sep 2022

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Comment from Hotel Management

27 Aug 2023 by Emre

Dear Guest,Thank you for taking the time to share your feedback. We're sorry to hear about your disappointing experience during your stay. We apologize for falling short of your expectations in several aspects.Regarding the food, we genuinely regret that our offerings didn't meet your taste. We aim to provide a variety of options to cater to different preferences, and we're sorry this wasn't the case during your stay.The pool size and comfort of our beds are important aspects, and we apologize for any inconvenience caused. Your feedback will be used to improve our facilities for the future.We're also concerned about the cleaning issue you mentioned. Our housekeeping team is committed to maintaining high cleanliness standards, and we apologize if there were any lapses in this regard. We'll review our processes to ensure such incidents are minimized in the future.We appreciate your positive comments about the city itself and are glad to know you found it more enjoyable. We're here to learn from our shortcomings and make necessary changes to enhance the guest experience.If you decide to visit the city again in the future, we hope you would consider giving us another chance to provide you with a more positive and improved stay.Best regards,[Hotel Management]

2 out of 5
Property is ok. Service is very poor: room not cleaned, I was asked to pay for an extra door card. The manager Mr Emre very unprofessional.

Posted by , from London on 31 Jul 2022

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Comment from Hotel Management

27 Aug 2023 by Emre

Thank you for taking the time to share your experience with us. We apologize for the inconveniences you encountered during your stay. It is disappointing to hear that the service you received did not meet your expectations.We take cleanliness and service quality very seriously, and we deeply regret any lapses you experienced in the upkeep of your room. Rest assured, we will address this matter with our housekeeping team to ensure that such issues are not repeated in the future.Regarding the additional door card charge, we apologize for any confusion or inconvenience this may have caused. We will review our policies and procedures to ensure that our guests are provided with clear and accurate information.We are also concerned to hear about your experience with our manager, Mr. Emre. This is not the level of professionalism we expect from our team members, and we will take your feedback seriously to address this matter internally.Your feedback is essential for us to improve our services, and we genuinely appreciate your input. We strive to provide the best possible experience for our guests, and we will use your comments to make necessary improvements.If you consider staying with us again in the future, we would like to assure you that your concerns will be taken into account, and we will work hard to provide you with a more satisfactory experience.Best regards,[Hotel Management]

4 out of 5
Near to the centre, and clean, and lovely location, near to grocery’s an restaurant

Posted by on 6 Jun 2019

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4 out of 5
Very near to shopping, good security free parking, furniture a bet old, but is ok for the price you pay

Posted by on 2 Jun 2019

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5 out of 5
There is mostly two different young guys at the reception and they seem bit unfriendly but answered all my questions politely. No smile or greeting at the check in. When we got up to the room, we discovered that they had given us 2 single beds even though we had asked for a double. This was sorted out the day after due to limited availability of the rooms, bearing in mind that I was allowed to check in 9 hours earlier with no extra costs. Other tourists have mentioned that guests can't bring own drinks. This was the same for my stay in a different hotel in Marmaris but I have still always brought in Drinks from outside. Nobody in this hotel stopped me from doing so. Hotel is clean and well situated. Easy to get to old town or city centre within a 20 minutes walk. Breakfast buffet was exceptionally good and because of having a half board booking, I also ate the dinner in the evenings. Both meals were the best food I have ever had in any hotel and very impressive selection. Some of the staff speak basic English, some of them are very friendly and helpful, but some of them are grumpy. English language was a struggle for the most of Antalya and I kept remembering how good my holiday to Marmaris was in 2015 with regards to everyone speaking English fluently. WiFi was not working for most of the day unless I used it between 5am-7am. There is an old mosque next door, which is very convenient for anyone who wants to read their prayers five times.

Posted by , from Birmingham, UK on 17 Jul 2018

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Comment from Hotel Management

27 Aug 2023 by Emre

Thank you for sharing your feedback with us,We appreciate your detailed review of your stay. We're glad to hear that despite a few initial issues, you found our hotel clean, well-situated, and enjoyed the quality of the meals during your stay. We apologize for any inconvenience caused by the mix-up with the bed arrangement and any unfriendly behavior you encountered at the reception. Your observations regarding the staff's attitude and language skills will be taken into consideration as we continually strive to improve our guest experience.We also appreciate your understanding regarding the limited availability of rooms and your ability to check in earlier without extra charges. Regarding the outside drinks, we appreciate your understanding of our policy.We're glad you found the proximity of the mosque convenient and that you enjoyed the breakfast and dinner offerings. However, we're sorry to hear about the WiFi issue you encountered. We will investigate this matter to ensure a smoother internet experience for our guests.Thank you again for your valuable feedback. We hope that you had an overall positive experience and would consider staying with us again in the future.Best regards,[Hotel Management]

2 out of 5

Promse mot delivered

Bed sheets and towels were old. Promised WIFI but most of the times it was off. Very few staff and it was hard to get help

Posted by , from London on 31 Oct 2017

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5 out of 5
Super

Posted by on 3 Aug 2022

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5 out of 5
Das Personal war sehr freundlich und stets hilfsbereit. Das Essen war sehr fein und vielseitig. Corona Schutzmassnahmen sehr gut eingesetzt. Alles war sehr sauber. Leise Klimaanlage. Der Schwimmingspool wer ausreichend gross und sets sauber. Schnelle Wylan auch am Zimmer. Sehr bequemes Bett. Sehr ruhige Lage, 5 geheminuten bis ins Meer, 15 minuten Autofahrt bis Konya 6 Strand. Taxi nur € 2,50 bis zum Strand, 2- Liegestühle mit zwei Sonnenschirme kosten nur Fr. 8.- pro Tag. Viele Läden in der Nahe der Hotel. Was will man mehr?👍. Wir waren vor zwei Jahren im selber Hotel und kommen sehr gerne wieder. Danke an die Direktion und das Personal für alles! Wc Deckeln sollen ausgewechselt werden😜.

Posted by on 16 Aug 2021

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Comment from Hotel Management

27 Aug 2023 by Emre

Wir danken Ihnen, dass Sie Ihre Erfahrungen mit uns geteilt haben. Es freut uns zu hören, dass Sie einen angenehmen Aufenthalt hatten und die von uns gebotenen Dienstleistungen genossen haben.Es ist großartig zu erfahren, dass Sie mit der Freundlichkeit unseres Personals, der Qualität und Vielfalt des Essens sowie der Sauberkeit des Hotels zufrieden waren. Wir schätzen auch Ihre Anerkennung für die effektive Umsetzung von COVID-19-Sicherheitsmaßnahmen.Wir freuen uns, dass Ihnen der Komfort und die Sauberkeit unserer Zimmer, der Swimmingpool und die nahegelegenen Annehmlichkeiten gefallen haben. Ihre Anerkennung der Einrichtungen und der Lage, die für Reisende wichtig sind, ist wertvoll.Wir würden uns freuen, Sie wieder in unserem Hotel begrüßen zu dürfen. Ihr Feedback hilft uns dabei, uns zu verbessern und ein noch besseres Erlebnis anzubieten.Mit freundlichen Grüßen,[Hotel Management]

4 out of 5

Posted by on 29 Aug 2019

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5 out of 5
Die Freundlichkeit des Personals hat uns sehr gefallen. Alles hat uns sehr gefallen ausser dem langsamen Internet.

Posted by on 25 Aug 2019

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Comment from Hotel Management

27 Aug 2023 by Emre

Wir danken Ihnen herzlich für Ihre Bewertung und freuen uns, dass Sie mit der Freundlichkeit unseres Personals zufrieden waren. Es ist schön zu hören, dass Sie Ihren Aufenthalt bei uns genossen haben.Wir bedauern jedoch, dass Sie mit der Geschwindigkeit des Internets nicht zufrieden waren. Ihr Feedback ist wichtig für uns, um unsere Dienstleistungen weiter zu verbessern. Bitte seien Sie versichert, dass wir Ihre Anmerkungen berücksichtigen und daran arbeiten werden, die Internetverbindung zu optimieren.Wir hoffen, dass Sie trotzdem eine angenehme Zeit bei uns hatten und wir würden uns freuen, Sie bei Ihrem nächsten Besuch erneut bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,[Hotel Management]

Property Features

Suite Laguna Hotel offers its guests an outdoor pool and a children's pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. Tour or ticket assistance, multilingual staff, and a garden are also featured at the family-friendly Suite Laguna Hotel. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this Antalya hotel.

  • 1 building
  • 64 guestrooms or units
  • 7 levels
  • Built in 1998
  • Towels for the beach
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Garden
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Property shuttles: Free beach shuttle
  • Parking: Free self parking

Room Amenities

Suite Laguna Hotel offers 64 accommodations with laptop-compatible safes and complimentary bottles of water. 26-inch LCD televisions come with satellite channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • HD television
  • Satellite channels
  • Electric kettle
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Slippers
  • Toiletries (free)
  • Climate control
  • Ensuite bathroom
  • Free tea bags/instant coffee
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 9:30 AM.

Main – This poolside buffet restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site.

Children aged under 2 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Water skiing nearby
  • Parasailing nearby
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Scuba diving nearby

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets and service animals are not allowed at Suite Laguna Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • One child stays free
  • Property does not require health documentation at check-in
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Food service not has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 2
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Tourism Certification Programme (Turkey)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 10 for adults and from EUR 5 for children
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Suite Laguna
  • Suite Laguna Antalya
  • Suite Laguna Hotel
  • Suite Laguna Hotel Antalya
  • Suite Laguna Hotel Hotel
  • Suite Laguna Hotel Antalya
  • Suite Laguna Hotel Hotel Antalya

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.