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Hotel Panchoy

3.0 star property

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Photo gallery for Hotel Panchoy

Exterior
Daily cooked-to-order breakfast (USD 8 per person)
Mountain view
Hallway
Comfort Triple Room, Multiple Beds, Mountain View | View from room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Breakfast available
  • Business services
  • Laundry room

Explore the area

View in a map
1ra Avenida Norte #5A, Antigua Guatemala, Sacatepequez, 3001
  • Place, Casa Santo Domingo Museum
    ‪2 min walk‬
  • Place, Central Park
    ‪5 min walk‬
  • Place, Antigua Guatemala Cathedral
    ‪6 min walk‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪55 min drive‬

Room options

View all photos for Comfort Double Room, Mountain View

Comfort Double Room, Mountain View

Comfort Double Room, Mountain View

8.6 out of 10
Excellent
(20 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds OR 2 Double Beds and 1 Single Bed

View all photos for Comfort Triple Room, Multiple Beds, Mountain View

Comfort Triple Room, Multiple Beds, Mountain View

Comfort Triple Room, Multiple Beds, Mountain View

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

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About this property

Hotel Panchoy

A snack bar/deli, coffee/tea in a common area, and spa services are available at this hotel. WiFi in public areas is free. Additionally, a microwave in a common area, a refrigerator in a common area, and concierge services are onsite. Change of towels is available on request.
Hotel Panchoy offers 28 accommodations with minibars and safes. Rooms open to balconies or patios. These individually decorated and furnished accommodations have separate dining areas and include desks. Tempur-Pedic beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and first-run movies.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, and Swedish massages.
Our customers tell us they can't get enough of the helpful staff at Hotel Panchoy. During your stay, you're just a quick walk from Casa Santo Domingo Museum. Features include free WiFi in public areas, plus a snack bar/deli and breakfast (surcharge). This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Cooked-to-order breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance, and a porter
  • Just a 4-minute walk from Casa Santo Domingo Museum and 6 minutes by foot from Antigua Guatemala Cathedral
  • Airport, local-area, and shopping center shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a snack bar/deli on site. WiFi is free in public spaces. An area shuttle within 1 kilometers and an airport shuttle (available 24 hours) are available for a fee. Spa services, a terrace, and a vending machine are also featured at Hotel Panchoy.

Smoking is allowed in designated areas at this Colonial Antigua Guatemala hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 15 per night); reservations required
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 1 kilometres
  • Beach shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 10:00 AM for a fee: USD 8 for adults and USD 8 for children
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Spa

  • Deep-tissue massages
  • In-room massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in public areas
  • Area rugs in room
  • No lift
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1965
  • Colonial architecture
  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • First-run films

Food and drink

  • Champagne service
  • Cookware, dishware, and utensils
  • Limited room service
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 20
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per pet, per night
  • Maximum 1 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 8 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 8 for adults and USD 8 for children
  • Airport shuttle fee: USD 60 per vehicle (one-way, maximum occupancy 2)
  • Nearby parking fee: USD 15 per night (1312 ft away)
  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Hotel Panchoy offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 8 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

HOTEL PANCHOY Antigua Guatemala
PANCHOY Antigua Guatemala
PANCHOY
Hotel Panchoy Hotel
Hotel Panchoy Antigua Guatemala
Hotel Panchoy Hotel Antigua Guatemala

Hotel Panchoy Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 153 out of 295 reviews
Rating 8 - Good. 81 out of 295 reviews
Rating 6 - Okay. 32 out of 295 reviews
Rating 4 - Poor. 15 out of 295 reviews
Rating 2 - Terrible. 14 out of 295 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Dylan

Stayed 1 night in Dec 2025

10/10 Excellent

Mario

Stayed 1 night in Nov 2025

2/10 Terrible

Annetty

Stayed 1 night in Nov 2025

10/10 Excellent

Patrick

Great room, great staff, great location, great experience.
Stayed 1 night in Nov 2025

8/10 Good

Maria

Stayed 3 nights in Nov 2025

10/10 Excellent

Banelly

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Small but very nice hotel, rooms in the second floor have a balcony with the view of the Volcano. This is a great option for Antigua.
Stayed 1 night in Nov 2025

10/10 Excellent

FERNANDO

Stayed 1 night in Nov 2025

10/10 Excellent

David, Redding

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Not much a view from balcony
Stayed 2 nights in Oct 2025

10/10 Excellent

MIRIAM, CARROLLTON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was clean, safe, and very centric. Easy to find the central park. The staff were very friendly and helpful. I recommend this hotel very much.
Stayed 2 nights in Oct 2025

10/10 Excellent

Oscar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and walking distance to places to see.
Stayed 2 nights in Oct 2025

10/10 Excellent

Gabriela

Stayed 1 night in Oct 2025

10/10 Excellent

Dulce, Fostoria

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone is so kind and nice ❤️ a big thanks to the amazing staff
Stayed 1 night in Sep 2025

8/10 Good

Luis

Travelled with partner
Liked: Cleanliness, staff & service
Nice staff and good location
Stayed 5 nights in Sep 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Gina

Stayed 2 nights in Aug 2025

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and good location. Not luxurious but good and well operated.
Stayed 3 nights in Aug 2025

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

norma

Stayed 1 night in Jul 2025

10/10 Excellent

Ekaterina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pretty and well situated hotel, close to everything, lovely patio/ terrace. Large rooms , helpful staff, coffee. Cons - little dated, thin walls. Overall - very positive.
Stayed 2 nights in Jul 2025

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for the price, loved coffee/water station

This was our most economical stay during a recent trip to Guatemala, and it was great for the price! We had a clean comfortable room with 4 beds and a mini-fridge. Shower was great and internet worked pretty well. We loved having the tables on the balcony and the always stocked coffee/tea/water station in the hallway was awesome!
Stayed 2 nights in Jul 2025

10/10 Excellent

Yvette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that it is close by everything. I did not like room walls too thin you can hear everything.
Stayed 7 nights in Jun 2025

8/10 Good

Maria

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was very cozy and charming.
Stayed 2 nights in Jun 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Amenities, property conditions & facilities
Very nice plus good value!
Stayed 3 nights in Jun 2025

8/10 Good

Matthew

Liked: Amenities, property conditions & facilities
The property was in a central location in Antigua, with the rooms being nice overall. I enjoyed my stay there. The only downsides is that the room was a bit dated, with housekeeping only doing its rounds after 4 pm.
Stayed 2 nights in May 2025

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great affordable hotel! Clean, the staff was nice and polite. Only downside is that there is no restaurant on the promises.
Stayed 1 night in Dec 2024