Colonial hotel with spa services and a 24-hour front desk
A snack bar/deli, coffee/tea in a common area, and spa services are available at this hotel. WiFi in public areas is free. Additionally, a microwave in a common area, a refrigerator in a common area, and concierge services are onsite. Change of towels is available on request.
Hotel Panchoy offers 28 accommodations with minibars and safes. Rooms open to balconies or patios. These individually decorated and furnished accommodations have separate dining areas and include desks. Tempur-Pedic beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and first-run movies.
Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, and Swedish massages.
Our customers tell us they can't get enough of the helpful staff at Hotel Panchoy. During your stay, you're just a quick walk from Casa Santo Domingo Museum. Features include free WiFi in public areas, plus a snack bar/deli and breakfast (surcharge). This property offers pet-friendly amenities like food and water bowls.
Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Cooked-to-order breakfast served daily for a fee
Services include a concierge, tour or ticket assistance, and a porter
Just a 4-minute walk from Casa Santo Domingo Museum and 6 minutes by foot from Antigua Guatemala Cathedral
Airport, shopping center, and beach shuttle service available for a fee
Pets welcome for a fee
Pet-friendly amenities are available, including food and water bowls
There's a snack bar/deli on site. WiFi is free in public spaces. An area shuttle within 1 kilometers and an airport shuttle (available 24 hours) are available for a fee. Spa services, a terrace, and a vending machine are also featured at Hotel Panchoy. A complete renovation of Hotel Panchoy was completed in May 2021.
Smoking is allowed in designated areas at this Colonial Antigua Guatemala hotel.
For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 10:00 AM.
Room service (during limited hours) is available.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi
Parking and transport
Offsite parking available (USD 15 per night); reservations required
24-hour return airport shuttle on request for a surcharge
Area shuttle (surcharge) up to 1 kilometres
Beach shuttle (surcharge)
Shopping centre shuttle (surcharge)
Food and drink
Daily cooked-to-order breakfast available 7 AM to 10:00 AM for a fee: USD 8 for adults and USD 8 for children
Coffee and tea in common areas
Snack bar/deli
Family friendly
In-room refrigerator
Laundry facilities
Separate in-room dining area
Snack bar/deli
Conveniences
24-hour front desk
Guidebooks
Laundry facilities
Luggage storage
Safe at front desk
Shared microwave
Shared refrigerator
Vending machine
Water dispenser
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Outdoors
Garden
Outdoor entertainment area
Outdoor furniture
Terrace
Spa
Deep-tissue massages
In-room massages
Sports massages
Swedish massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Area rugs in public areas
Area rugs in room
No lift
Tile flooring in public areas
Tile flooring in room
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
More
1 building
2 floors
Banquet hall
Built in 1965
Colonial architecture
Communal living room
Designated smoking areas
Renovated entire property - May 2021
Room amenities
Bedroom
Premium bedding
Tempur-Pedic mattress
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
32-inch flat-screen TV with premium cable channels
First-run films
Food and drink
Champagne service
Cookware, dishware, and utensils
Limited room service
Minibar
Refrigerator
Separate dining area
More
Ceiling fan
Desk
Individual decor
Individual furnishings
Iron/ironing board on request
Laptop workspace
Safe
Separate sitting area
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 20
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets: USD 10 per pet, per night
Maximum 1 pets
Food and water bowls are available
Service animals are exempt from fees
Children and extra beds
Children are welcome.
Kids stay free! One child 8 years old or younger stays free when using existing bedding.
Cribs (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for cooked-to-order breakfast: approximately USD 8 for adults and USD 8 for children
Airport shuttle fee: USD 60 per vehicle (one-way, maximum occupancy 2)
Nearby parking fee: USD 15 per night (1312 ft away)
Pet fee: USD 10 per pet, per night
Service animals are exempt from fees
Late check-out fee: USD 20 (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Hotel Panchoy offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
One child 8 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.