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Hotel Casa Mural

3.0 star property

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Terrace/patio
Deluxe Apartment, Balcony, Valley View
Deluxe Apartment, Balcony, Valley View
Deluxe Apartment, Balcony, Valley View
Comfort Twin Room, Valley View

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Bar
  • Laundry room

Explore the area

View in a map
Calle Xaya Pixcaya, aldea el Hato, No. 9, Antigua Guatemala, Sacatepéquez, 03001
  • Place, Las Capuchinas Convent
    ‪10 min drive‬
  • Place, Santa Catalina Arch
    ‪10 min drive‬
  • Place, Casa Santo Domingo Museum
    ‪11 min drive‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪56 min drive‬

Room options

View all photos for Comfort Twin Room, Valley View

Comfort Twin Room, Valley View

Comfort Twin Room, Valley View

  • Valley view
  • 15 sq m
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Comfort Single Room, Valley View

Comfort Single Room, Valley View

Comfort Single Room, Valley View

  • Valley view
  • 14 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Deluxe Apartment, Balcony, Valley View

  • Valley view
  • 56 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment, Balcony, Valley View

Deluxe Apartment, Balcony, Valley View

Deluxe Apartment, Balcony, Valley View

  • Valley view
  • 56 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Large Single Bunk Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment, Valley View

Deluxe Apartment, Valley View

Deluxe Apartment, Valley View

  • Valley view
  • 35 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 King Beds and 1 Single Sofa Bed
  • Free Wi-Fi

Deluxe Apartment, Balcony, Valley View

  • Valley view
  • 48 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Single Bunk Bed and 1 Single Sofa Bed
  • Free Wi-Fi

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About this property

Hotel Casa Mural

This hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Additionally, coffee/tea in a common area, dry cleaning, and tour/ticket assistance are onsite. Change of towels is available on request.
Hotel Casa Mural offers 9 accommodations with complimentary bottled water and blackout drapes/curtains. Rooms open to balconies. Accommodations offer separate dining areas. 40-inch Smart televisions come with premium cable channels and Netflix.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Hotel Casa Mural, you'll be within walking distance of Casa Santo Domingo Museum. You'll find features like free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Breakfast served daily for a fee
  • Services include dry cleaning/laundry and tour or ticket assistance
  • Just a 4-minute drive from Central Park and a few minutes from Antigua Guatemala Cathedral
  • Airport, bus station, and shopping center shuttle service available for a fee
  • Cats and dogs welcome for free
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An area shuttle within 40 kilometers and an airport shuttle (available 24 hours) are available for a fee. Hotel Casa Mural also features tour/ticket assistance, coffee/tea in a common area, and dry cleaning/laundry services.

Smoking is allowed in designated areas at this 3-star Antigua Guatemala hotel.

For a fee, guests can enjoy local cuisine breakfast daily from 7:00 AM to 10:30 AM.
Hotel Casa Mural has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free 24-hour offsite parking within 3 metres
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge) up to 40 kilometres
  • Bus station shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 10:30 AM for a fee: USD 5.50 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily) (for a fee)
  • Proposal/romance packages
  • Tour and ticket assistance

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 steps to reach entrance
  • Front entrance ramp
  • Handrails in hallways (60 centimetre high)
  • Handrails in stairways (60 centimetre high)
  • Upper floors accessible by stairs only
  • Visual alarms in hallways

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Free bottled water
  • Restaurant dining guides
  • Separate dining area

More

  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6:30 AM - 10:30 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from January 4 2026 to November 30 2026 (dates subject to change).

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 15 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 15 per person, per week. This fee does not apply to children under 7 years of age.
  • Cleaning fee: USD 25 per accommodation, per week (varies based on unit and length of stay)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately USD 5.50 per person
  • Airport shuttle fee: USD 45 per person (one-way)
  • Airport shuttle fee per child: USD 30 (roundtrip), (from 1 to 5 years old)
  • Housekeeping fee: USD 25.00 per week

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Hotel Casa Mural offers transfers from the airport and bus station (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. The front desk at this property is open daily from 6:30 AM - 10:30 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Hotel Casa Mural Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 16 out of 23 reviews
Rating 8 - Good. 2 out of 23 reviews
Rating 6 - Okay. 0 out of 23 reviews
Rating 4 - Poor. 0 out of 23 reviews
Rating 2 - Terrible. 5 out of 23 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Osbal

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel with beautiful views
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

LUIS

Liked: Cleanliness, property conditions & facilities
Friendly staff, easy parking.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jacquelinne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The whole stay was pleasant and Mr Isaias was friendly and handy all the time
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities
The views from this hotel are breathtaking. The manager and staff were all extremely helpful and attentive. You couldn't ask for anything more from a room. The room was clean with all the amenities you need for a comfortable stay. I wouldn't hesitate to stay in at Hotel Casa Mural again or recommend this hotel to others looking for a quiet comfortable place to stay when in Antigua.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Mitchell

Liked: Amenities
Hotel location excelente perfect view on the city and volcanes. Extrymly friendly staff and super Guatemalan food. Hotel need lots of details and little mor attained to room cleaning but for the view you need little sacrifice. End most of the staff let you fills like parte of family. Strongly recommend
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Jorge Mario

Liked: Cleanliness, staff & service, amenities
The room, amenities and view the best. Breakfast was delicious. Isaias was the best, professional at all times. Five starts on everything
Stayed 2 nights in Nov 2025
Verified

2/10 Terrible

Carlos

Liked: Staff & service
Disliked: Cleanliness, amenities
The place had a beautiful view the only is that the room we were given was not what we paid for. No A/C and had roaches.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Judith

Liked: Cleanliness, amenities, property conditions & facilities
Susana and her husband were so attentive. They provide my kids and I such a welcoming environment. The location is located about 35 min away from the antigua if walking. Other than that I will be coming again.
Our view from where we stayed.
Stayed 5 nights in Nov 2025
Verified

8/10 Good

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Lovely hotel with a breathtaking view. WiFi is a bit iffy. The hot water is a bit tricky. Just upen it slightly and plenty of hot water. A rarity in Guatemala. New hotel and is very nice. Staff is very helpful.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Santa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stayed at Casa Mural was a wonderful beautiful experience. The view is amazing, the people are divine. Isaiah and Susana were great hostesses. The owner was pleasant. It was my friends birthday and Isaiah took the time out to surprise her with a cake and hot chocolate to wish her a happy birthday. My heart was heavy when our vacation came to an end. I will go back there.
Three volcanos…a beautiful view allowing room for relaxation
View from The property
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Imani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival we were met by Isaias, the property manager. He literally made us feel so safe as two women traveling out the country. He was available through WhatsApp to communicate whenever we needed. He even set up our transportation to the airport so we did not have to worry about getting scammed. The room felt very homie and was clean. The best part was the view of the city though. If I was to return I would book this again.
Stayed 2 nights in Dec 2025
Verified

2/10 Terrible

Mohamed

had the room cancelled last minute. doesn't answer any messages. and unable to get a refund.
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Im going to quote their message: Jose, good evening. With great regret and sincere apologies, please do not check in at Hotel Casa Mural. Due to a problem with the rooms, we are unable to accommodate your request. Please request a full refund of your reservation through Expedia. Thank you in advance for any inconvenience." All this on the same day as the day Im traveling at midnight! They didnt bother to: contact Expedia, I had to do that, call me or offer me any other type of compensation or options. They never bothered to answer a call or any other message from me or Expedia. Expedia agents were very helpful. DO NOT stay here if your stay depends on having a nice relaxed vacation, you dont want to be scrambling for options at the last minute past the full refund date and while traveling abroad.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Magally Guadamuz

Liked: Cleanliness, amenities, property conditions & facilities
Una vista hermosa, la atención increíble, el servicio del restaurante inmejorable. Demasiado hermoso el lugar y todos sus servicios. Muy agradecida 🙏
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le doy gracias al equipo entero, son muy atentos y Isaiah que es muy amable y confiable hermano de Dios. Dios lo bendiga
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitaciones limpias y hermosas, cuentan con balcón con una vista impresionante. Las fotografías que se comparten no le hacen honor al lugar, se quedan cortas porque es un verdadero paraíso, tienen que conocerlo!
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Winston

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Mejorar el servicio
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Domingo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No estoy seguro, pero Isaias y su esposa nos atendio bien. Super recomendada
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

craig

Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Edgar

Stayed 1 night in Nov 2025
Verified

2/10 Terrible

Dianira

Stayed 2 nights in Oct 2025