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Hotel Convento Santa Catalina

3.5 star property
VIP Access

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Photo gallery for Hotel Convento Santa Catalina

Front of property
Deluxe Double Room, Garden View, Courtyard Area
Outdoor banquet area
Hallway
Breakfast, lunch, dinner served; international cuisine, garden views

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Pet-friendly
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
5ta. Avenida Norte No. 28, Antigua Guatemala, Sacatepequez, 3001
  • Central Park
    ‪3 min walk‬
  • Antigua Guatemala Cathedral
    ‪5 min walk‬
  • Casa Santo Domingo Museum
    ‪8 min walk‬
  • Guatemala City (GUA-La Aurora Intl.)
    ‪40 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Triple Room, Garden View, Courtyard Area

Deluxe Triple Room, Garden View, Courtyard Area

Deluxe Triple Room, Garden View, Courtyard Area

7.0 out of 10
Good
(4 reviews)
  • 30 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed OR 2 Double Beds

View all photos for Deluxe Single Room, Garden View, Courtyard Area

Deluxe Single Room, Garden View, Courtyard Area

Deluxe Single Room, Garden View, Courtyard Area

8.0 out of 10
Very good
(2 reviews)
  • 25 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Deluxe Double Room, Garden View, Courtyard Area

Deluxe Double Room, Garden View, Courtyard Area

Deluxe Double Room, Garden View, Courtyard Area

8.6 out of 10
Excellent
(13 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 Queen Bed

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Exterior

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About this property

Hotel Convento Santa Catalina

Colonial inn with spa services and a 24-hour front desk
A restaurant, a bar/lounge, and a snack bar/deli are available at this inn. WiFi in public areas is free. Other amenities include a coffee shop/cafe, spa services, and a microwave in a common area. Change of towels is available on request.
Hotel Convento Santa Catalina offers 25 accommodations with minibars and laptop-compatible safes. These individually decorated and furnished accommodations have separate sitting areas. Tempur-Pedic beds feature premium bedding. 32-inch LED televisions come with premium cable channels and first-run movies. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and ceiling fans. In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, and Swedish massages.
Our customers tell us they can't get enough of the helpful staff at Hotel Convento Santa Catalina. During your stay, you're just a quick walk from Central Park. Free WiFi in public areas, a restaurant, and a bar are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy international cuisine and garden views while dining at Del Arco
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a playground
  • Just a 3-minute walk from Central Park and 6 minutes by foot from Antigua Guatemala Cathedral
  • Airport, shopping center, and beach shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room.

WiFi is free in public spaces. Event space at this inn measures 398 square feet (37 square meters) and includes conference space. Spa services, a terrace, and barbecue grills are also featured at the business-friendly Hotel Convento Santa Catalina. An area shuttle within 1 kilometers and an airport shuttle (available 24 hours) are available for a fee. A complete renovation of Hotel Convento Santa Catalina was completed in September 2021.

Smoking is allowed in designated areas at this Colonial Antigua Guatemala inn.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 11 AM.
Del Arco - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 15 per night); reservations required
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 1 kilometres
  • Beach shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 11 AM for a fee: USD 8 for adults and USD 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Del Arco

Things to do

  • Playground
  • Shopping
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 398 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Spa

  • Deep-tissue massages
  • In-room massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in public areas
  • Area rugs in room
  • No lift
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 1 floor
  • 2 buildings
  • Built in 1680
  • Colonial architecture
  • Communal living room
  • Designated smoking areas
  • Reception hall
  • Renovated entire property - September 2021

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels
  • First-run films

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Ceiling fan
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Portable fan
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 15
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 6 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 8 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 8 for adults and USD 8 for children
  • Airport shuttle fee: USD 60 per vehicle (one-way, maximum occupancy 2)
  • Nearby parking fee: USD 15 per night (1969 ft away)
  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 15 (subject to availability)
  • Credit card charges are subject to a surcharge of 6 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Hotel Convento Santa Catalina offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the inn before arrival using the contact information on the booking confirmation.
  • One child 8 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Convento Santa Catalina Antigua Guatemala
Hotel Convento Santa Catalina
Convento Santa Catalina Antigua Guatemala
Convento Santa Catalina
Convento Santa Catalina Inn
Hotel Convento Santa Catalina Inn
Hotel Convento Santa Catalina Antigua Guatemala
Hotel Convento Santa Catalina Inn Antigua Guatemala

Hotel Convento Santa Catalina Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 198 out of 424 reviews
Rating 8 - Good. 104 out of 424 reviews
Rating 6 - Okay. 59 out of 424 reviews
Rating 4 - Poor. 34 out of 424 reviews
Rating 2 - Terrible. 29 out of 424 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Ana

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was nice… rooms were comfortable
Stayed 1 night in Apr 2025

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It is a great location. Hotel is beautiful.
ARC & the Volcano behind it
Stayed 1 night in Apr 2025

6/10 Okay

Arturo

Travelled with family
Liked: Amenities
The ubication Is excellent on the most walkable street on Antigua.
Stayed 2 nights in Apr 2025

10/10 Excellent

Floyd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just right for Antigua

Folks at the front desk were exceptional in service and friendliness. Landry service was also excellent. A bit noisy with the bell outside and restaurant adjacent to rooms. However, I’ve needed earplugs for most of my trip in Guatemala. Great location with good restaurants right across the street. And La Tortilla cooking school is close by.
Stayed 3 nights in Apr 2025

10/10 Excellent

Shyrly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

We enjoyed our stay, wonderful service
Stayed 1 night in Apr 2025

6/10 Okay

Ana

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Magali Yazmin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful staff

Wonderful and helpful staff! Great location, pet friendly and facilities are nice. Although it’s very dark rooms because only one window.
Stayed 1 night in Apr 2025

10/10 Excellent

Isela, Pasadena

Stayed 6 nights in Apr 2025

10/10 Excellent

Carmen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, happy with the hotel
Stayed 1 night in Apr 2025

8/10 Good

sheirella

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in Apr 2025

10/10 Excellent

Eduardo, Santa Monica

Stayed 1 night in Apr 2025

2/10 Terrible

Ana Carolina

Business traveller
Disliked: Staff & service, room comfort

Stay away

Several service problems, besides a bell that rings every 15 minutes. Can you believe that these people after charges 15 dollars for a plate of breakfast they charge you for 50ML of milk for your coffee. They abuse the foreigners
Stayed 2 nights in Mar 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Rose

Stayed 1 night in Apr 2025

2/10 Terrible

Rene

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t be deceive by photos. This hotel is horrible. Rooms out dated and not clean.
Stayed 3 nights in Apr 2025

10/10 Excellent

jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yesss
Stayed 1 night in Apr 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
so lovely...
Stayed 2 nights in Mar 2025

8/10 Good

Arane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful and very conveniently located downtown close to everything, staff was very friendly and helpful The only down side was the mattress was very HARD not comfortable at all. Our stay was 3 days and my back and hips was sore from the bed. I did mention it to front desk and they did offer to change our room but I was hesitant that it would be the same plus it was located by the street now and the noise was going to be an issue. I did enjoy my stay despite the HARD BED situation.
Stayed 3 nights in Mar 2025

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Gianfranco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Mike

Disliked: Amenities
Noisy. Very noisy location. Music raging outside too late. Water pretty much stays cold in shower.
Stayed 1 night in Mar 2025

8/10 Good

nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Erick vicente

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, full of flowers
Stayed 1 night in Mar 2025

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First our room was a great value! Big room, nice bathroom and had a large ceiling and floor fan. Everything was super clean, the atrium and foyer areas were immaculate Gardens!!! There was always a staff member to help you with the door, and when they weren’t helping you with luggage or opening the door, they were cleaning the floors in the windows and picking up and straightening in the garden. A young man slept on the couch beside the gate door to the outside street Making us feel very safe. Literally a 50 yard walk put you in the middle of Antigua‘s busiest tourism spot, however, the room was perfectly quiet. Of all our stays in Antiqua this was our favorite hotel. It was a great value. It was a great location. And had all the qualities you want in a hotel. The only downside, was they didn’t offer air conditioning, however, because of the shade and the style of the room and the large windows a ceiling fan and floor fan was all anyone would ever need.
Stayed 2 nights in Mar 2025

4/10 Poor

Edgar

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
I dont like de service in the cafetería , the coffe was like a tea and l asking for more strong coffe and they get upset. The tv in the room is not working and they don’t give us the money back for the mistake we make and days, and we register on line and when we are there, they make us to put all the information in paper again, and they want my card numbers and the security number too
Stayed 6 nights in Mar 2025