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Hotel Cristal

2.5 star property

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Photo gallery for Hotel Cristal

Economy Room
Exterior
Terrace/patio
Breakfast, lunch and dinner served
Hallway

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Parking available
  • Laundry room

Explore the area

View in a map
Calle del Desengaño, Antigua Guatemala, Sacatepéquez
  • Place, La Merced Church
    ‪6 min walk‬
  • Place, Central Park
    ‪9 min walk‬
  • Place, Antigua Guatemala Cathedral
    ‪11 min walk‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪50 min drive‬

Room options

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Terrace/patio
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The price is €45
includes taxes & fees
22 Apr - 23 Apr
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About this property

Hotel Cristal

Along with a restaurant, this hotel has self parking and coffee/tea in a common area. Free full breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Hotel Cristal offers 7 shared accommodations with complimentary bottled water and complimentary toiletries. Accommodations offer separate dining areas. Beds feature premium bedding. 32-inch Smart televisions come with cable channels and Netflix.

Bathrooms include showers. This Antigua Guatemala hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Hotel Cristal, you're just a quick walk from Colegio de San Jerónimo. Enjoy features like free breakfast, free WiFi in public areas, and a free manager's reception.
  • Free full breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at the diner
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes bike rentals
  • Within a 15-minute walk of Central Park and Antigua Guatemala Cathedral
  • Airport drop-off shuttle service available for a fee
  • Pets welcome for free (restrictions apply)
There's a restaurant on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces. A shuttle from the hotel to the airport (available on request) is available for a fee. Hotel Cristal also features tour/ticket assistance, a garden, and a picnic area. For a fee, parking is available.

Smoking is allowed in designated areas at this Antigua Guatemala hotel.

Guests are served free full breakfast daily from 6 AM to 11 AM. The hotel hosts a free manager's reception daily.
Onsite venue - This diner serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Airport drop-off shuttle (surcharge) from 3 AM to 6 PM on request
  • Parking on site (USD 7.14 per day)
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 6 AM to 11 AM
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily) (for a fee)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private or shared bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Free bottled water
  • Limited room service
  • Separate dining area

More

  • Laptop workspace
  • Shared accommodation

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 12.86 per person
  • Airport shuttle fee per child: USD 12.86
  • Self parking fee: USD 7.14 per day
  • Housekeeping fee: USD 12 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Hotel Cristal offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

Hotel Cristal Antigua Guatemala
Cristal Antigua Guatemala
Hotel Cristal Hotel
Hotel Cristal Antigua Guatemala
Hotel Cristal Hotel Antigua Guatemala

Hotel Cristal Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 1 out of 2 reviews
Rating 6 - Okay. 1 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

7.0/10

Cleanliness

6.0/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Disliked: Staff & service
Basic room, cheap, I got what I paid for. Staff could not speak English. Unable to work out how much change to give me when I paid my bill. If breakfast was available I wasn't told about it.
Stayed 1 night in Apr 2019

8/10 Good

Lynne

Liked: Cleanliness, staff & service

Great staff, fab breakfasts, tiny bathroom & noisy

Staff were friendly & welcoming and the breakfasts delicious. Location is on the main route where all the ‘big’ traffic goes by so is very noisy. The bathrooms are tiny and the wiring to the shower in the shared upstairs bathroom was positively dangerous. Rooms have no bedside lights so the only light switch is by the door. In room 2 the plug socket was hanging off the wall and there was nowhere to hang or place your clothes. We were upgraded on our last night to an en-suite room which was much better. The bathrooms could really do with being upgraded. That said we had a lovely stay. Staff could not have been more friendly and helpful. It is rated 2 star and that’s what it is but with 5 star service.
Stayed 5 nights in Sep 2018