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Ciel-Luxe Hotels

3.5 star property
VIP Access

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Photo gallery for Ciel-Luxe Hotels

Free daily continental breakfast
Creator video - submitted by Jazzy la travel mama
Breakfast, lunch, dinner served; international cuisine
Lobby sitting area
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Business services
  • Room service
  • Housekeeping

Explore the area

View in a map
5ta Calle Poniente No. 6, Antigua Guatemala, Sacatepequez, 3001
  • Place, Central Park
    ‪1 min walk‬
  • Place, Antigua Guatemala Cathedral
    ‪2 min walk‬
  • Place, Santa Catalina Arch
    ‪5 min walk‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪65 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe King

Deluxe King

Deluxe King

8.0 out of 10
Very good
(6 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite Familiar - Two Bedrooms

Junior Suite Familiar - Two Bedrooms

Junior Suite Familiar - Two Bedrooms

  • 19 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Junior Suite King

Junior Suite King

Junior Suite King

8.6 out of 10
Excellent
(4 reviews)
  • 19 sq m
  • 2 bedrooms
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Queen

Premium bedding, individually decorated, individually furnished

Studio Queen

8.0 out of 10
Very good
(1 review)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Loft Queen

Loft Queen

Loft Queen

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Queen

A hotel room with a wooden bed, two bedside lamps, a decorative swan on the bed, and a bouquet of red roses on the floor.

Standard Queen

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Ciel-Luxe Hotels

Along with a restaurant, this smoke-free hotel has concierge services and tour/ticket assistance. Free continental breakfast and free WiFi in public areas are also provided. Additionally, wedding services, a garden, and a porter/bellhop are onsite.
Ciel-Luxe Hotels offers 20 accommodations, which are accessible via exterior corridors and feature complimentary bottled water and complimentary toiletries. Rooms open to patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Televisions come with cable channels.

Bathrooms include showers. This Antigua Guatemala hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Ciel-Luxe Hotels. During your stay, you're just a quick walk from Central Park. You'll find features like free breakfast and free WiFi in public areas, plus a restaurant.
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Services include a concierge, tour or ticket assistance, and a porter
  • Steps from Central Park and Antigua Guatemala Cathedral
  • Airport, shopping center, and local-area shuttle service available for a fee
There's a restaurant on site. Free breakfast is served daily. Public spaces have free WiFi. An area shuttle within 44 kilometers and an airport shuttle (available 24 hours) are available for a fee. A terrace, tour/ticket assistance, and a garden are also featured at the boutique Ciel-Luxe Hotels. The hotel can provide concierge services and wedding services.

This 3.5-star Antigua Guatemala hotel is smoke free.

Guests are served free continental breakfast daily from 7:00 AM to 11:00 AM.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 44 kilometres
  • Bus station shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:00 AM
  • A restaurant
  • Couples/private dining

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Coworking space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 steps to reach entrance
  • No lift
  • Well-lit path to entrance

More

  • 1 building
  • 1 floor
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Ciel-Luxe Hotels

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 80 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Ciel-Luxe Hotels offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. The front desk at this property is open daily from 7:00 AM - 9:00 PM.
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Pets and service animals are not allowed on site.

Property is also known as

Los Olivos Hotel Boutique y Restaurante Antigua Guatemala
Los Olivos Hotel Boutique y Restaurante
Los Olivos Boutique y Restaurante Antigua Guatemala
Los Olivos Hotel Boutique y Restaurante Antigua Guatemala
Los Olivos Boutique y Restaurante Antigua Guatemala
Los Olivos Boutique y Restaurante
Hotel Los Olivos Hotel Boutique y Restaurante Antigua Guatemala
Antigua Guatemala Los Olivos Hotel Boutique y Restaurante Hotel
Hotel Los Olivos Hotel Boutique y Restaurante
Los Olivos Y Restaurante
Ciel-Luxe Hotels Hotel
Ciel-Luxe Hotels Antigua Guatemala
Los Olivos Hotel Boutique y Restaurante
Ciel-Luxe Hotels Hotel Antigua Guatemala

Ciel-Luxe Hotels Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 249 out of 420 reviews
Rating 8 - Good. 103 out of 420 reviews
Rating 6 - Okay. 40 out of 420 reviews
Rating 4 - Poor. 14 out of 420 reviews
Rating 2 - Terrible. 14 out of 420 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Kaushal

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and accomadating staff
Stayed 1 night in Jan 2026

8/10 Good

Lovedy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a friendly, classic Guatemalan hotel. My room was fine but needed more outlets and while baths were ok, they need to be renovated. The staff was lovely and helpful. Great rooftop dining and music. With a few upgrades this could be a 4 star hotel!
Patio from outside back towards the room. Lovely!
Stayed 3 nights in Jan 2026

2/10 Terrible

Jeffrey

Stayed 3 nights in Jan 2026

2/10 Terrible

Julio

Travelled with family
Disliked: Cleanliness, property conditions & facilities
I haven’t even had the chance to stay I’m not sure what happened but the rooms where over sold, I had a call from the hotel saying that didn’t have any rooms available for me and my family there were trying to find rooms in another hotels close by By 6 pm they didn’t find any available in the whole town The only option is call expedia and see if I can get a chance… well … calling expedia was terrible and almost impossible been in a different country and been on a plane trying to message in the app dealing with a computer, since my check in was already pass it was nothing to do I hope it will be easier to communicate with expedia The hotel find me a Airbnb for my days It was not what I was paying and expected but I had rooms So yes it was not as smooth as expected
Stayed 4 nights in Jan 2026

10/10 Excellent

Wade

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice accommodations. Friendly staff. Good location. The room was small, but adequate. The bed was quite firm. We enjoyed our stay and would stay again.
Stayed 3 nights in Jan 2026

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are only two options for the free breakfast. One is eggs, beans, plantains and bread and the other is a huge plate of fresh fruit with a small ramekin of yogurt and granola. Both were delicious though. The area is very busy as it is right at the center of Antigua. It’s a great, walkable and shoppable location. It is not quiet though, the walls are super thin, so if this is important to you, you probably want to go out of the city center. The staff was super friendly and helpful. They kept the rooms clean and restocked daily. This was a boutique hotel with really unique styled rooms that we enjoyed. We would definitely stay here again.
Stayed 3 nights in Jan 2026

10/10 Excellent

Elizabeth Rhonda Pérez

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing boutique hotel! Loved my stay there! The service there was great! The receptionist Vanessa was very nice and helped a lot to make our stay great. The food ,the cleanliness, and the people working there were very nice! The rooms were clean and neat! Colonial boutique with a charm! I recommend staying there!
Stayed 4 nights in Jan 2026

10/10 Excellent

Mel

Stayed 1 night in Jan 2026

10/10 Excellent

ZOE

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room is clean, quiet, and beautiful. Staff are nice. Location is great... great coffee in the hotel too
Stayed 2 nights in Dec 2025

4/10 Poor

Vitto

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Service was poor. I required 30 minutes for a late check out and the front desk refused to give me at least 15 minutes while I needed to pick up my family with my car. Breakfast was also 2 eggs (not a continental breakfast as they advertise) and service took so long. Overall the place was clean I just had a bad experience with the service.
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was great. Service was great. Very helpful staff. Highly recommend
Stayed 1 night in Dec 2025

8/10 Good

Khurram

Stayed 4 nights in Dec 2025

10/10 Excellent

Celia Mariela

Liked: Cleanliness
Stayed 2 nights in Dec 2025

8/10 Good

Khurram

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice courtyard and hotel. Breakfast was good. Rooms are close together so noise can be an issue if you have noisy people that leave their bathroom window open.
Stayed 3 nights in Dec 2025

10/10 Excellent

Rhonda

Stayed 3 nights in Dec 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is super cute and in a great location very close to “Central Park.” Staff was great. Antigua is cool. But the hotel is not without some problems. For example, the shower got to maybe 90° F. Warm, but not super hot. Functional but not enjoyable. Breakfast is included, you have 2 choices, fruit or “protein” which is eggs and beans. (Some of the fruit was still frozen! Berries.) Coffee may have been included but we are not coffee drinkers and having to pay extra for a hot chocolate or an orange juice is nickle and dime-y. Would seem like at least your first drink should be included. Overall though, would definitely recommend
Stayed 2 nights in Dec 2025

10/10 Excellent

Heidi Yohana

Stayed 1 night in Nov 2025

10/10 Excellent

Alejandro

Stayed 2 nights in Nov 2025

10/10 Excellent

Rodrigo

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service from the staff, great food, room was very clean and a block away from the park.
Stayed 2 nights in Nov 2025

10/10 Excellent

Yuvelky

Travelled with family
Everything was very good. Clean room super nice staff.
Stayed 2 nights in Nov 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Francisca

Stayed 2 nights in Nov 2025

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities
Beautiful spot and the staff is so so lovely! They were so helpful and remembered my name from the first time we met :)
Stayed 2 nights in Nov 2025

10/10 Excellent

Clara Lillian

Liked: Cleanliness, staff & service, property conditions & facilities
Excelent service
Stayed 2 nights in Oct 2025

10/10 Excellent

Raquel

Stayed 2 nights in Sep 2025