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NEIZAN HOTEL

3.0 star property

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Photo gallery for NEIZAN HOTEL

Restaurant
Massages
Reception
Front of property
Massages

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Laundry room
  • Housekeeping

Explore the area

View in a map
44a 7a Avenida Norte, 44A, Antigua Guatemala, Sacatepéquez
  • Place, Santa Catalina Arch
    ‪3 min walk‬
  • Place, Central Park
    ‪5 min walk‬
  • Place, Antigua Guatemala Cathedral
    ‪6 min walk‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪52 min drive‬

Room options

View all photos for Comfort Twin Room

Comfort Twin Room

Comfort Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Family Room

Family Room

Family Room

  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds

View all photos for Comfort Room

Comfort Room

Comfort Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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includes taxes & fees
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About this property

NEIZAN HOTEL

A full-service spa, a restaurant, and coffee/tea in a common area are available at this hotel. Free continental breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include spa services, laundry facilities, and a 24-hour front desk. Change of towels is available on request.
NEIZAN HOTEL offers 9 accommodations with complimentary toiletries. Each accommodation is individually furnished and decorated. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
During your stay at NEIZAN HOTEL, you're just a quick walk from Central Park. Features include free breakfast, free WiFi in public areas, and a free manager's reception.
  • Free continental breakfast served daily
  • Free WiFi (speed: 50+ Mbps)
  • Enjoy a bite to eat at the restaurant
  • Indulge with massages at the spa
  • Amenities include laundry facilities and coffee/tea in a common area
  • Within a 10-minute walk of Central Park and Antigua Guatemala Cathedral
NEIZAN HOTEL offers its guests a full-service spa. There's a restaurant on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

NEIZAN HOTEL also features spa services, coffee/tea in a common area, and laundry facilities.

Guests are served free continental breakfast daily from 7:30 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
NEIZAN HOTEL has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • Area rugs in room
  • No lift

Room amenities

Bathroom

  • Free toiletries
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Payment types at the property

Important information

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children may not be eligible for complimentary breakfast.

Property is also known as

NEIZAN HOTEL Hotel
NEIZAN HOTEL Antigua Guatemala
NEIZAN HOTEL Hotel Antigua Guatemala

NEIZAN HOTEL Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 14 out of 31 reviews
Rating 8 - Good. 3 out of 31 reviews
Rating 6 - Okay. 5 out of 31 reviews
Rating 4 - Poor. 2 out of 31 reviews
Rating 2 - Terrible. 7 out of 31 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay in Antigua! Walking distance to everything you need. Friendly staff, great hot water and amenities at the hotel. Highly recommend!
Stayed 9 nights in Jun 2025

2/10 Terrible

Ricardo, Santa Cruz

Disliked: Cleanliness, staff & service, property conditions & facilities
The property is not what is advertised, this was a terrible experience we ended up not using it and left, def not worth it
Stayed 2 nights in May 2025

10/10 Excellent

Alfred Lee

Stayed 14 nights in Apr 2025

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

William

Inaccurate room describtion

The issue with this listing is the inacurate room describtion. The bathrooms are not on suite! There is only shared baths and shower.
Stayed 2 nights in Jan 2025

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Marlon

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff were friendly and accomodating, the property is close to tourist spots in the area.
Stayed 6 nights in Dec 2024

2/10 Terrible

Silvia

Stayed 3 nights in Nov 2024

2/10 Terrible

Todd

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Rodolfo

Travelled with partner
Liked: Cleanliness, staff & service
We liked it's location, with respect to downtown & going to the market, we were exactly two blocks to either going down town or to the market..
Stayed 2 nights in Oct 2024

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Great spot great location
Stayed 2 nights in Aug 2024

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location

Great spot loved the spa in the building great place for single travelers and backpackers Perfect location walking to anything
Stayed 1 night in Aug 2024

10/10 Excellent

Elizabeth

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, very nice staff
Stayed 2 nights in Jun 2024

4/10 Poor

ALEJANDRO, Astoria

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
No lo tomen MAL, las personas q nos atendieron fueron muy buenas pero la forma del Hotel de conducir negocios deja mucha incertidumbre. El hotel ya se había pagado en Expedía (confirmado) pero ellos insistieron q eso era solo para mantener el hotel así q pagamos otra vez y nos cobraron un porcentaje extra por uso de tarjeta de crédito. El hotel no está preparado para días lluviosos. Los cuartos no tienen baño privado y el mismo en el segundo piso en temporada de lluvia te da mucho q pensar nos cambiaron a una habitación en el primer piso y hubieron par de goteras para mi la categoría de este es hostel pero lo tienen como hotel. REPITO las personas q nos atendieron fueron muy amables pero la persona q decide cómo se conduce puede mejorar en muchas maneras. Nunca podré saber si. Este lugar mejorará pero les deseo éxitos.
Stayed 3 nights in Jun 2024

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Edward

Stayed 1 night in Nov 2025

2/10 Terrible

Carlos

Disliked: Cleanliness, amenities, property conditions & facilities
Las imagenes no son lo que ofrecen
Stayed 1 night in Oct 2025

10/10 Excellent

anielka

Stayed 2 nights in Aug 2025

10/10 Excellent

Danessa Elizabeth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpio. Buena ubicacion y muy buena atencion. Recomendado
Stayed 1 night in Apr 2025

10/10 Excellent

François

Stayed 3 nights in Mar 2025

6/10 Okay

ANAHY

Liked: Cleanliness, staff & service
Céntrico, economico y el personal muy amable. Muy básico, el baño es compartido, no se descansa muy bien ya que se transpasa el ruido de las habitaciones contiguas
Stayed 6 nights in Nov 2024

2/10 Terrible

Ramonita, Jayuya

Disliked: Cleanliness, property conditions & facilities
Es un hotel con un baño para compartir con todos los huéspedes y los cuartos no tienen ventanas.
Stayed 2 nights in Nov 2024

2/10 Terrible

Angel

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Eder, Queretaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy correcto, personal muy amable.
Stayed 1 night in Oct 2024

10/10 Excellent

HECTOR

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024