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San Rafael Hotel

4.0 star property

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Photo gallery for San Rafael Hotel

Exterior
7 Suite Santa Rosa
View from property
7 Suite Santa Rosa
Garden

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Spa
  • Free Wi-Fi
  • Laundry room
  • Room service
  • Housekeeping

Explore the area

View in a map
2da calle Poniente No.7 Antigua, Antigua Guatemala, Sacatepequez
  • Place, Santa Catalina Arch
    ‪1 min walk‬
  • Place, Central Park
    ‪3 min walk‬
  • Place, Antigua Guatemala Cathedral
    ‪5 min walk‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪65 min drive‬

Room options

View all photos for 1 Junior Suite Capuchinas

1 Junior Suite Capuchinas

1 Junior Suite Capuchinas

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 4 Junior Suite La Merced

4 Junior Suite La Merced

4 Junior Suite La Merced

10.0 out of 10
Exceptional
(9 reviews)
  • Garden view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 3 Junior Suite Candelaria

3 Junior Suite Candelaria

3 Junior Suite Candelaria

10.0 out of 10
Exceptional
(2 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 6 Clasica Santa Clara

6 Clasica Santa Clara

6 Clasica Santa Clara

9.8 out of 10
Exceptional
(8 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for 5 Junior Suite Santa Catalina

5 Junior Suite Santa Catalina

5 Junior Suite Santa Catalina

10.0 out of 10
Exceptional
(11 reviews)
  • Garden view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for 7 Suite Santa Rosa

7 Suite Santa Rosa

7 Suite Santa Rosa

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Junior Suite El Carmen

2 Junior Suite El Carmen

2 Junior Suite El Carmen

  • Garden view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

San Rafael Hotel

This smoke-free hotel features spa services, 24-hour room service, and laundry facilities. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, a garden, and a communal living room are onsite.
San Rafael Hotel offers 7 accommodations, which are accessible via exterior corridors and feature fireplaces and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. 43-inch LED televisions come with digital channels.

Bathrooms include bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, sports massages, and facials.
Our customers tell us they can't get enough of the helpful staff at San Rafael Hotel. During your stay, you're just a quick walk from Central Park. Features include free breakfast and free WiFi in public areas, plus airport drop-off service (surcharge).
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Amenities include laundry facilities, a multilingual staff, and a communal living room
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Just a 3-minute walk from La Merced Church and 3 minutes by foot from Central Park
  • Airport drop-off shuttle service available for a fee
Free breakfast is served daily. Public spaces have free WiFi. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Spa services, multilingual staff, and a garden are also featured at the boutique San Rafael Hotel.

This 4-star Antigua Guatemala hotel is smoke free.

Guests are served free cooked-to-order breakfast daily from 7 AM to 10:30 AM.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 9 per night)
  • 24-hour airport drop-off shuttle on request for a surcharge

Food and drink

  • Free cooked-to-order breakfast available daily 7 AM to 10:30 AM

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Outdoors

  • Garden

Spa

  • Facials
  • Hot stone massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

More

  • 1 floor
  • Colonial architecture
  • Communal living room
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 43-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Access via exterior corridors
  • Fan
  • Fireplace
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 20

Check-out

Check-out before 1 PM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 21 are not allowed at this adults-only property. All guests 21 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 55.00 per vehicle (maximum occupancy 3)
  • Nearby parking fee: USD 9.00 per night (3228 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
San Rafael Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 21 years old aren't allowed.

Property is also known as

San Rafael Antigua Guatemala
San Rafael Hotel
San Rafael Hotel Antigua Guatemala
San Rafael Hotel Hotel
San Rafael Hotel Antigua Guatemala
San Rafael Hotel Hotel Antigua Guatemala

San Rafael Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 423 out of 463 reviews
Rating 8 - Good. 33 out of 463 reviews
Rating 6 - Okay. 3 out of 463 reviews
Rating 4 - Poor. 1 out of 463 reviews
Rating 2 - Terrible. 3 out of 463 reviews

10/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Peggy, kennewick

Stayed 1 night in Jan 2026

10/10 Excellent

Peggy, kennewick

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
What a lovely place to stay. Quiet, beautiful grounds. Breakfast was amazing. Staff was very nice. The late checkout was perfect.
Stayed 1 night in Jan 2026

8/10 Good

Arturo

Liked: Cleanliness, staff & service
Unique, comfortable and good actitude of the staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Steven

Liked: Cleanliness, property conditions & facilities
Great room
Stayed 3 nights in Jan 2026

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities
Amazing staff, gorgeous property and the room was to die for! Really, really beautiful hotel with lots of art beautifully displayed.
Stayed 1 night in Jan 2026

10/10 Excellent

Shriya

Liked: Cleanliness, staff & service, amenities
This is such a gorgeous hotel - every aspect of our stay was beautifully appointed (rooms, courtyard, breakfast areas) and the staff were just lovely. It’s also super centrally located close & walkable to the major sites and, but you don’t step out into anything touristy. The breakfast was spectacular too
Stayed 2 nights in Dec 2025

10/10 Excellent

Vianca

Liked: Cleanliness, staff & service, amenities
Absolutely perfect! Beautiful place, amazing breakfast and great location.
Stayed 1 night in Nov 2025

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful boutique hotel right in the center of everything. Breakfast in the garden was a beautiful and peaceful way to start the morning. Staff was very helpful when we had issues with our transportation to our next location. Room was spacious and lovely.
Stayed 1 night in Nov 2025

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I adore this hotel !! The feeling is I’m in someone’s luxury home. With southern Spain sensible design, the courtyard is my dream garden. Unfortunately I didn’t have chance to have breakfast during my stay because of my schedule.
Stayed 2 nights in Nov 2025

10/10 Excellent

Angelica

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We recently stayed here from the states. From the moment we stepped onto their property, we were well taken care of. From coffee as well as ham and swiss chesse sandwiches, great breakfast options to the friendly smiles and welcoming conversation. We were very comfortable here. Everything was clean, the garden area and fountains were beautiful. Artwork was displayed everywhere. If ever in Antigua Guatemala again, We would definitely stay here. I highly recommend this place! Thank you everyone for the experience!
Stayed 4 nights in Nov 2025

10/10 Excellent

benjamin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel,
Stayed 1 night in Nov 2025

8/10 Good

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities
Helpful and courteous staff, clean room, excellent location and beautiful common areas. Super quiet and peaceful.
Stayed 5 nights in Nov 2025

10/10 Excellent

Blanca

Stayed 1 night in Nov 2025

10/10 Excellent

Dakota

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most likely one of the nicest places to stay in Antigua. The architecture and space is unbelievable. We loved every minute of it. They even lit a fire in our rooms personal fireplace. We will be back!
Stayed 1 night in Nov 2025

10/10 Excellent

Meeghan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Large, beautiful room. The entire ambience of the hotel was great and the staff were super helpful and friendly. Would have happily stayed for many more days.
Stayed 1 night in Nov 2025

10/10 Excellent

LUIS

Liked: Property conditions & facilities
All is good
Stayed 1 night in Nov 2025

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
A beautifully maintained traditional hotel. The room was spacious, it was very peaceful and had a lovely fragrance from all the lovely fresh flowers. The location was excellent. They lit candles in the courtyard in the evening which was delightful. The staff at the hotel were excellent. Professional and very helpful.
Stayed 2 nights in Nov 2025

10/10 Excellent

Serina

Travelled with group
Liked: Cleanliness, staff & service, amenities
This boutique hotel was a beautiful, quiet little sanctuary in the heart of Antigua. The location couldn’t be any better considering you are right next to the Santa Catalina Arch and walking distance from everything you would need. From the staff to the owner of the hotel, everyone was so nice and helpful and gave great recommendations in the area. It’s also super helpful that they can organize private shuttles to and from the airport along with going to Lake Atitlan for an extra charge. Would definitely stay here again and recommend to anyone coming to Antigua for a couple days.
Stayed 2 nights in Oct 2025

10/10 Excellent

Gerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous decor and impeccable service
Stayed 2 nights in Oct 2025

10/10 Excellent

Patricia, MIAMI Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful, quiet, safe, and cozy, perfectly located near La Merced Church, and the principal park , museums, ATMs, stores, and bars. The entrance is on a peaceful side street, so it’s easy and safe to access. The staff were very polite and helpful, they arranged my airport transfers and a private volcano tour, which was amazing and better priced than outside agencies. Everything was well organized, saving me time since they handled it all. There’s no air conditioning, but the fans and open windows kept the room comfortable. Breakfast was good, and the beautiful setting made it even more enjoyable. Thanks San Rafael.
Stayed 2 nights in Oct 2025

10/10 Excellent

Amy Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
San Rafael is an exceptional property — one of my favorite hotels I’ve stayed at in the world. The design perfectly strikes a balance between historical, luxurious, and boho-chic. The common areas — luscious gardens peppered with art and cozy seating — are the perfect respite from the bustling streets of Antigua. The location is stellar, just steps from the Santa Catalina Arch but feeling serene, secure, and worlds away. And the service is top notch. Staff is friendly but unobtrusive. Breakfast is also the best I’ve had in a hotel in Guatemala: fresh, generous, and filling.
Stayed 3 nights in Sep 2025

10/10 Excellent

Kemba, Humble

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property. Amazing patio, full of greenery, a water fountain, kumquat trees, beautiful seating areas with stunning furniture. The patio served as a perfect area to eat breakfast every morning and the breakfast was delicious. I even did a whole photo shoot on the patio. The room was stunning and architecturally impressive with beautiful furniture and high ceilings. The staff was lovely and polite. They packed me a take away bag for breakfast for one of my early excursions. They cleaned my room daily. The room did not have AC but with the windows open there is a lovely cross wind that kept the room cool. I would definitely recommend this beautiful place.
Stayed 3 nights in Oct 2025

10/10 Excellent

Lisbet

Liked: Cleanliness, staff & service, property conditions & facilities
Exotic and beautiful! Excellent staff and fabulous breakfast
Stayed 3 nights in Sep 2025

10/10 Excellent

Kevin

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The property and staff were 5 stars. The only thing that was not 5 stars was no A/C. Really not an issue because the temperature was comfortable. Even without a gym, one was within a short walking distance. Also restaurants surround the property.
Stayed 4 nights in Jul 2025

10/10 Excellent

Neifre Yoan, Cutler Bay

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The place is beautiful, well maintained and very clean, if you’re looking for a place to stay closer to the main attractions here in Antigua Guatemala this is the place, highly recommended!!! Neifre Miami fl.
Stayed 3 nights in Jul 2025