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Crowne Plaza Antwerp by IHG

4.0 star property

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Photo gallery for Crowne Plaza Antwerp by IHG

Exterior
Indoor pool
Suite, 1 Bedroom
Exterior
Premium bedding, minibar, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Gym
  • Spa

Explore the area

Map
Gerard Le Grellelaan 10, Antwerp, B-2020
  • Antwerp Expo
    ‪8 min walk‬
  • Antwerp Zoo
    ‪7 min drive‬
  • Antwerp Market Square
    ‪9 min drive‬
  • Antwerp (ANR-Antwerp Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom

  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Premium Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room

Premium bedding, minibar, in-room safe, desk

Premium Room

  • 21 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room

Premium bedding, minibar, in-room safe, desk

Standard Room

  • 21 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Premium Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom

  • Sleeps 4
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Single Beds, Accessible Bathtub

Standard Room, 2 Single Beds, Accessible Bathtub

Standard Room, 2 Single Beds, Accessible Bathtub

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

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About this property

Crowne Plaza Antwerp by IHG

Eco-certified hotel with a full-service spa and a health club
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a conference center are onsite.
Crowne Plaza Antwerp by IHG offers 262 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers and hair dryers.

This Antwerp hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Wellness center. The spa is equipped with a sauna and a steam room. The spa is open daily.
Our customers tell us they enjoy the overall property condition at Crowne Plaza Antwerp by IHG. During your stay, you're just a quick walk from Ring Road. Free WiFi in public areas, a full-service spa, and an indoor pool are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Indulge in a treatment at the full-service spa
  • Amenities include a front-desk safe, a business center, and meeting rooms
  • Onsite recreation includes a gym and bike rentals
  • 7 minutes by car from Antwerp Zoo and 9 minutes from Antwerp Market Square
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Crowne Plaza Antwerp by IHG offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. Spa services, a vending machine, and multilingual staff are also featured at the eco-certified Crowne Plaza Antwerp by IHG. For a fee, parking is available.

This 4-star Antwerp hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10 AM and on weekends from 7 AM to 10:30 AM.
Anna Antwerp Bistro & Bar - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 20 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10 AM on weekdays and 7 AM to 10:30 AM on weekends; EUR 25 for adults and EUR 25 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Anna Antwerp Bistro & Bar

Things to do

  • Bicycle rentals
  • Full-service spa
  • Health club
  • Indoor pool

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Lift (104 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 1 (weight limit: 44 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.97 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 25 for children
  • Self parking fee: EUR 20 per day
  • Pet fee: EUR 25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Crowne Plaza Antwerp
Crowne Plaza Hotel Antwerp
Crowne Plaza Antwerpen Hotel Antwerp
Crowne Plaza Antwerp Hotel
Antwerp Crowne Plaza
Crowne Plaza Antwerp
Crowne Plaza Antwerp by IHG Hotel
Crowne Plaza Antwerp an IHG Hotel
Crowne Plaza Antwerp by IHG Antwerp
Crowne Plaza Antwerp by IHG Hotel Antwerp

Crowne Plaza Antwerp by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 384 out of 1005 reviews
Rating 8 - Good. 434 out of 1005 reviews
Rating 6 - Okay. 121 out of 1005 reviews
Rating 4 - Poor. 43 out of 1005 reviews
Rating 2 - Terrible. 23 out of 1005 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Tharshini

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Good stay outside of Antwerp. Clean and new enjoyed the pool , steam room and sauna. Bathroom didn’t have any lock , not sure why it wasn’t fixed before just a. If inconvenience . Only stayed one night so didn’t ask to move rooms . Would stay again
Stayed 1 night in Apr 2025

2/10 Terrible

Patrick

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
The hotel is nice inside, has a nice pool, gym, but the room I stayed in was so noisy from the traffic, with multiple freeways all passing in front and around and traffic flowing all night. I barely slept each night. Tried to change rooms, but none on other side of building available. Won’t stay here again for risk of getting similar facing room. Last time I stayed I must have been on the other side of the hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

Aleksandr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Cool
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Noisy

First thing I find on the elevator wall in this place is a story about some local big shot architect who is obviously a genius, because he is local, who designed this monumental landmark, and therefore it is a piece of art. The truth is there are hundreds if not thousands of much better hotels. One important difference is they are quiet. When you build something of glass and concrete, gotta make sure you cut low frequency noise coming from a nearby highway. The genius architect here didn't. Knowing that, the reception staff must fill quietest rooms first to keep most guests comfortable especially when the place is only half full, if they care. We got a room facing highway on entirely empty floor. That was not very accommodating. We spent a troublesome night listening local traffic. The name of the receptionist is Ian.
Stayed 1 night in Mar 2025

10/10 Excellent

OLEG

Liked: Cleanliness, staff & service, property conditions & facilities
good prise and good kwality.
Stayed 1 night in Feb 2025

10/10 Excellent

Bhavesh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Nice restaurant!!
Stayed 1 night in Feb 2025

8/10 Good

Roberta

Stayed 3 nights in Feb 2025

8/10 Good

Ammi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient from motorway. Clean and comfortable rooms. Easy checkin and out. Food was average. The pool and gym area were great. Unfortunately the hotel corridor smelled of cigarettes.
Stayed 1 night in Feb 2025

10/10 Excellent

Ibrahim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Ibrahim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Karl

Stayed 1 night in Jan 2025

10/10 Excellent

Aliasgar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

chakir

Travelled with family
Liked: Cleanliness, property conditions & facilities
Not great
Stayed 2 nights in Dec 2024

10/10 Excellent

elisabeth

Liked: Cleanliness, staff & service, amenities
When I arrived there was no heating in the room. Staff came to check and said heating will start soon. After 3 hours nothing happened so I asked to change room. And all was fine
Stayed 3 nights in Dec 2024

10/10 Excellent

Samer

Stayed 2 nights in Nov 2024

10/10 Excellent

Maya

Stayed 2 nights in Nov 2024

4/10 Poor

Javier

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Way below average customer service. Bad attitude towards guests from the front desk.
Stayed 2 nights in Nov 2024

6/10 Okay

Gerard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

Not Worth the Money

Overpriced for what you got - particularly the restaurant. Very little choice for the restaurant menu and the prices were too high for the quality of the food. Advertised as a bar and a restaurant but did not have a separate bar Poor sound insulation between the rooms. Could hear television from room next to mine.
Stayed 3 nights in Nov 2024

10/10 Excellent

N

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

WAHEED

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Common man

Nice hotel; clean and convenient
Stayed 1 night in Sep 2024

10/10 Excellent

Patrick

Stayed 1 night in Nov 2024

10/10 Excellent

P

Stayed 3 nights in Sep 2024

10/10 Excellent

Luz

Stayed 2 nights in Oct 2024