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Fenix Bom Retiro

2.5 star property

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Photo gallery for Fenix Bom Retiro

Exterior
Restaurant
Hallway
Standard Double Room
Interior entrance

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Rua Prates 324, São Paulo, SP, 01121-000
  • Place, Rua Três Rios
    ‪2 min walk‬
  • Place, Rua Jose Paulino
    ‪2 min walk‬
  • Place, Pinacoteca do Estado Museum
    ‪8 min walk‬
  • Airport, São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

8.4 out of 10
Very good
(6 reviews)
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

Standard Room

Standard Room

  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Junior Triple Room

Junior Triple Room

Junior Triple Room

  • 25 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Economy Twin Room

Economy Twin Room

Economy Twin Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Triple Room

Family Triple Room | Bathroom

Family Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • Sleeps 3
  • 3 Single Beds

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Restaurant
Rede Andrade Piratininga
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Parking available
3.9 out of 5, Good, 652 reviews
The price is €32
includes taxes & fees
19 Feb - 20 Feb
Rede Andrade Piratininga

About this property

Fenix Bom Retiro

Hotel with free breakfast, 8-minute walk to Pinacoteca do Estado Museum
Along with a snack bar/deli, this smoke-free hotel has a 24-hour front desk and free breakfast. WiFi in public areas is free. Other amenities include a vending machine.
Fenix Bom Retiro offers 60 air-conditioned accommodations with minibars. LCD televisions are featured in guestrooms.

Bathrooms include showers. This São Paulo hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

During your stay at Fenix Bom Retiro, you're just a quick walk from Rua Jose Paulino. Enjoy features like free breakfast and free WiFi in public areas, plus a snack bar/deli.
  • Free continental breakfast served daily
  • Free WiFi
  • Amenities include an elevator and a vending machine
  • Just a 2-minute drive from Pinacoteca do Estado Museum and 6 minutes from Expo Center North
There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces. Fenix Bom Retiro also features a vending machine and an elevator.

This São Paulo hotel is smoke free.

Guests are served free continental breakfast daily from 6:30 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM
  • Snack bar/deli

Things to do

  • Designer stores

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Mobile key entry

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Fenix Bom Retiro Hotel
Fenix Bom Retiro São Paulo
Fenix Bom Retiro Hotel São Paulo

Fenix Bom Retiro Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 97 out of 229 reviews
Rating 8 - Good. 54 out of 229 reviews
Rating 6 - Okay. 41 out of 229 reviews
Rating 4 - Poor. 19 out of 229 reviews
Rating 2 - Terrible. 18 out of 229 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Creziane

Stayed 2 nights in Apr 2025

8/10 Good

Bong, Lós angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Average is good
Stayed 4 nights in Feb 2025

6/10 Okay

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

2/10 Terrible

Abel

10/10 Excellent

Jhenifer

Liked: Cleanliness, staff & service, amenities
Melhor hotel com atendimento impecável
Stayed 2 nights in Oct 2025

10/10 Excellent

Luana

Stayed 3 nights in Oct 2025

6/10 Okay

THAIS

Liked: Staff & service
Disliked: Property conditions & facilities
As instalações precisam de manutenção, cortei meu dedo ao entrar no elevador, por exemplo, o quarto não estava tão limpo e uma das camas fazia muito barulho nas molas por já ter passado do prazo de troca. Porém excelente localidade. Pouco isolamento acústico nos quartos e não tinha trinco na janela.
Stayed 2 nights in Oct 2025

10/10 Excellent

Andre

Stayed 3 nights in Oct 2025

10/10 Excellent

Luzimar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Eliane

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Acomodação péssima!!
Stayed 1 night in Oct 2025

10/10 Excellent

Bruna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estadia SP

O hotel é agradável, funcionários solícitos e atenciosos. O bairro é muito interessante.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jessica

Stayed 5 nights in Jan 2025

10/10 Excellent

Fabiana Doriet

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Joel

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelentes recepcionistas Lugar ótimo para compras
Stayed 2 nights in Sep 2025

2/10 Terrible

Hebert

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

ELISANGELA

Stayed 5 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tiveram varios pontos positivos creio que a unica ressalva seria sobre a foto do hotel no aplicativo
Stayed 1 night in Aug 2025

8/10 Good

MARCO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Vem localizado. Me deram um quarto que você entra pelo banheiro...estranho, mas funcionou. Limpeza do quarto parece que você tem que ledir
Stayed 1 night in Apr 2025

4/10 Poor

Quenia

Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Gostaria de registrar meu agradecimento pelo atendimento excepcional do recepcionista. Fui recebida com simpatia, ele demonstrou total disponibilidade para ajudar, respondeu a todas as minhas dúvidas. Atitudes como essa fazem toda a diferença e merecem reconhecimento. Hotel simples, mas atendeu perfeitamente ao que eu precisava, pois estava a trabalho. O café da manhã era gostoso. Único ponto negativo é que, à noite, a região não parecia muito segura.
Stayed 1 night in Aug 2025

6/10 Okay

Leticia

Liked: Staff & service, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

ADRIANA

Stayed 7 nights in Jul 2025

6/10 Okay

Romulo

Liked: Cleanliness, staff & service, property conditions & facilities

Razoável

Razoável Nao consegui conexão com Internet A cama os lençois encardidos. E com cheiro
Stayed 1 night in Aug 2025

10/10 Excellent

Ana Catarina

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Virei fã de carteirinha

Uma experiência ótima e tranquila. Tudo muito bem organizado. Limpeza ótima Café da manhã delicioso
Stayed 1 night in Aug 2025

10/10 Excellent

Roseli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Razoável o conforto

Razoável Acesso a Internet ruim Conforto da cama ruim
Stayed 2 nights in Aug 2025