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RĂ©sidence Pierre et Vacances Premium Flaine Les Terrasses d'HĂ©lios

5.0 star property

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Terrace/patio
Dining room
Appartement 8 personnes - 3 chambres - Balcon - Vue montagne | Living area
Front of property
Turkish bath/hammam, body treatments, facials

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Parking available
  • Pet-friendly
  • Laundry
  • Kitchen

Explore the area

View in a map
Les Terrasses d'Helios, Araches-la-Frasse, Haute-Savoie, 74300
  • Place, Flaine Ski Resort
    â€Ș1 min walk‬
  • Place, Golf Flaine Les Carroz
    â€Ș8 min walk‬
  • Place, Samoens Ski Resort
    â€Ș52 min drive‬

Room options

View all photos for Appartement 4 personnes - 1 chambre - Balcon

Terrace/patio

Appartement 4 personnes - 1 chambre - Balcon

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Appartement 6 personnes - 2 chambres - Balcon

Appartement 6 personnes - 2 chambres - Balcon

Appartement 6 personnes - 2 chambres - Balcon

  • 50 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Appartement 8 personnes - 3 chambres - Balcon - Vue montagne

Appartement 8 personnes - 3 chambres - Balcon - Vue montagne

Appartement 8 personnes - 3 chambres - Balcon - Vue montagne

  • 75 sq m
  • 3 bedrooms
  • Mountain view
  • Sleeps 8
  • 1 Double Bed, 4 Twin Beds and 1 Double Sofa Bed

View all photos for Appartement 6 personnes - 2 chambres - Balcon - Vue montagne

Dining room

Appartement 6 personnes - 2 chambres - Balcon - Vue montagne

  • 60 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 6
  • 1 Double Bed, 1 Double Sofa Bed and 2 Twin Beds

View all photos for Apartment 6 people - 2 bedrooms - Sunday

Terrace/patio

Apartment 6 people - 2 bedrooms - Sunday

  • 50 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Appartement 4 personnes - 1 chambre - Balcon - Dimanche

Terrace/patio

Appartement 4 personnes - 1 chambre - Balcon - Dimanche

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Appartement 6 personnes- 2 chambres - Balcon - Vue montagne - Dimanche

Dining room

Appartement 6 personnes- 2 chambres - Balcon - Vue montagne - Dimanche

  • 54 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

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About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

RĂ©sidence Pierre et Vacances Premium Flaine Les Terrasses d'HĂ©lios

Luxury residence with a full-service spa and ski-in/ski-out access
With direct access to the slopes, RĂ©sidence Pierre et Vacances Premium Flaine Les Terrasses d'HĂ©lios makes guests feel at home with amenities like a full-service spa and an indoor pool. Weekly housekeeping is available.
RĂ©sidence Pierre et Vacances Premium Flaine Les Terrasses d'HĂ©lios offers 119 accommodations with espresso makers and safes. Rooms open to balconies or patios. Accommodations at this 5-star residence have kitchenettes with refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Flaine residence provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Housekeeping is provided weekly.

An indoor pool and a hot tub are on site. Other recreational amenities include ski-in/ski-out access and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the residence's full-service spa. Services include facials and body treatments. The spa is equipped with Turkish bath/hammam. The spa is open daily.
During your stay at RĂ©sidence Pierre et Vacances Premium Flaine Les Terrasses d'HĂ©lios, you're just a quick walk from Flaine Ski Resort. Enjoy features like a full-service spa, an indoor pool, and laundry facilities.
  • Free WiFi
  • Self parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with massages, facials, or body treatments at the spa
  • Amenities include laundry facilities, a multilingual staff, and an elevator
  • Onsite recreation includes a steam room, a sauna, and ski-in/ski-out access
  • 5.1 mi (8.2 km) from Lac de Gers and 28.5 mi (45.8 km) from Rouget Waterfall
  • Pets welcome for a fee (restrictions apply)
During the winter, enjoy onsite recreation like downhill skiing and snowboarding. After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. Conveniences like ski storage and shopping on site allow you to spend less time with logistics and more time on the slopes.

This luxury residence also offers an indoor pool and a sauna. For a fee, parking is available.

This 5-star Flaine residence is smoke free.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Ski

  • Cross-country skiing nearby
  • Downhill skiing on site
  • Ski area nearby
  • Ski lifts nearby
  • Ski runs nearby
  • Ski shuttle nearby
  • Ski storage
  • Ski-in/ski-out access

Pool/Spa

  • Facials
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Massage
  • Sauna
  • Steam room
  • Turkish bath

Internet

  • Available in the accommodation: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Covered parking on site (EUR 90 per week)

Family friendly

  • Children stay free (see details)
  • Free cot
  • Highchair

Kitchenette

  • Electric kettle
  • Espresso maker
  • Microwave
  • Refrigerator

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Games

Outdoor areas

  • Balcony/patio
  • Terrace

Laundry

  • Laundry facilities

Pets

  • Pet friendly
  • Fee: EUR 15 per pet per night
  • Service animals exempt from fees

Suitability/Accessibility

  • Lift (80 centimetre wide door)
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Free daily newspapers
  • Housekeeping (weekly)
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe

Location highlights

  • In the mountains
  • Near the airport
  • Next to a golf course

Things to do

  • 18-hole adjacent golf course
  • Billiards/pool table
  • Downhill skiing
  • Shopping
  • Ski storage
  • Ski-in/ski-out access
  • Snowboarding
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Rock climbing nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 119 units

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
The restaurant is closed during the summer season.

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 300 per stay
  • A tax is imposed by the city: EUR 3.40 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: EUR 90 per week
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 9:30 AM to 8:30 PM.
  • Up to 2 children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

RĂ©sidence Pierre Vacances Premium Terrasses d'HĂ©lios House
RĂ©sidence Pierre Vacances Premium Terrasses d'HĂ©lios Flaine
RĂ©sidence Pierre Vacances Premium Terrasses d'HĂ©lios
RĂ©sidence Pierre et Vacances Premium Les Terrasses d'HĂ©lios
RĂ©sidence Pierre Vacances Premium Terrasses d'HĂ©lios House
RĂ©sidence Pierre Vacances Premium Terrasses d'HĂ©lios Flaine
RĂ©sidence Pierre Vacances Premium Terrasses d'HĂ©lios House
RĂ©sidence Pierre Vacances Premium Terrasses d'HĂ©lios Flaine
RĂ©sidence Pierre Vacances Premium Terrasses d'HĂ©lios

Reviews

RĂ©sidence Pierre et Vacances Premium Flaine Les Terrasses d'HĂ©lios Reviews

9.2

Wonderful

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.4/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 61 out of 103 reviews
Rating 8 - Good. 36 out of 103 reviews
Rating 6 - Okay. 5 out of 103 reviews
Rating 4 - Poor. 1 out of 103 reviews
Rating 2 - Terrible. 0 out of 103 reviews

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort

Nice, clean and functional

Nice apartment, clean and spacious. Outstanding staff support.
Stayed 2 nights in Jul 2025

10/10 Excellent

Anup

Travelled with family
Liked: Cleanliness, room comfort

Spectacular

Good residence for the family. We booked the top of the range suite, had 2 bathrooms. All the conveniences were there except a washing machine but fine for a stay less than a week. The property was very clean when we checked in and we returned it in a fairly clean state. The spa is good and the putside hot tub with views of the mountains is spectacular.
Stayed 5 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in Apr 2025

8/10 Good

Candice

Travelled with family
Liked: Cleanliness, property conditions & facilities
We had a lovely stay in the 2 bedroom apartment on the top floor of the residence. We picked a Mountain View and it was a stunning view over the mountains! The sofa bed in the apartment was very large and comfortable and so were the beds. Very bijou kitchen but was fine if not cooking much. Could have benefited from an oven. Had a Spar supermarket below but limited choice and quite expensive. Could have helped if the residence had its own bar and restaurant. Not sure it felt like a five star rated hotel. The area itself in April wasn’t brilliant for ski in ski out but I expect much better in peak season. We managed to ski out but not back as this lift was closed. The free shuttle bus was on time but was absolutely crammed full of people, even to the point you couldn’t get on when returning from the slopes to the hotel. A good 10-15 min walk into the main area of Flaine. We found it to be a little disappointing for places to eat or bars to have a drink. We ended up at the Rockypop hotel every evening for a drink. Not great for Apre ski if that is what you are after Or gourmet dining. Very limited choice.
Stayed 4 nights in Apr 2025

4/10 Poor

Orhan

Liked: Room comfort
Disliked: Cleanliness

Unacceptable for a 5 star property

Dear Pierre & Vacances Customer Service, I am writing to reiterate my disappointment and provide further crucial details regarding my recent stay at RĂ©sidence premium Les Terrasses d'HĂ©lios from March 17th to March 21st, 2025. This was my third reservation at this hotel, as I have always appreciated the Grand Massif area and have had positive experiences at your establishment in the past. My booking was made in advance. Upon arrival on March 17th, I was informed that my room was not yet ready, which I understood. However, upon entering the apartment after receiving notification, I was immediately struck by a very strong and unpleasant odor of fish and other food emanating from the lounge area. Further inspection revealed a running dishwasher containing dirty cutlery and plates. Additionally, the cutlery and plates in the kitchen cupboards also had a noticeable smell of fish. The pervasive odor in the lounge was so severe that it rendered the space unusable. Throughout my four-night stay, I was unable to sit or relax in the lounge due to the offensive smell. I reported this issue to the reception desk and spoke with the manager. While he did offer an alternative room the following evening (my third day), this room was located on the second floor, lacked the pleasant views I had in my original room, and was smaller in size. For these reasons, and due to the disruption of moving so late into my short break, I declined this offer. As I was traveling alone on this occasion, hoping
Stayed 4 nights in Mar 2025

10/10 Excellent

Rupert

Liked: Cleanliness, property conditions & facilities
Stayed 14 nights in Jan 2025

8/10 Good

Mark

Liked: Cleanliness
Stayed 5 nights in Dec 2024

10/10 Excellent

Beth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful setting, quiet, ski in/ski out access was great. Wonderful facilities to enjoy after a day on the slopes - pool, jacuzzi, sauna and steam. Handy on site shop which had everything we needed for a week of self catering. Friendly and helpful staff.
Stayed 7 nights in Mar 2024

10/10 Excellent

Wojciech

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Apr 2024

10/10 Excellent

Samuel

Stayed 7 nights in Mar 2024

8/10 Good

Menno

Stayed 7 nights in Dec 2023

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in Jan 2024

10/10 Excellent

Sayyed

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We stayed here with our 1 and 3 year old kids. The apartment was immaculate and the facilities were ideal for us with 2 bathrooms and 2 bedrooms. There is a play area in the foyer and they provided us with a "baby pack", which consisted of a cot, high chair and changing mat. I would strongly recommend this place and would happily return with our 2 in future years.
Stayed 7 nights in Jan 2024

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Better than expected stayed in 6 bedroom apartment 2 bathrooms well stocked kitchen full of gadgets, only downside was parking ÂŁ25 and no guarantee of a space as we were late back each evening after watching 5 stages of the TDF
Stayed 7 nights in Jul 2023

10/10 Excellent

Edward

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent base for a family skiing holiday! Flaine is not a particularly attractive resort but the skiing is very good and the Residence where we stayed was comfortable and well located. Ski shop, local supermarket, parking and restaurant all within the complex. Ski in/out. Would recommend.
Stayed 7 nights in Mar 2023

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic property in a great location. The Table Helios restaurant was a particular highlight, and the staff were great!
Stayed 7 nights in Jan 2023

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in Jan 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort

Skiing holiday with young children

Brilliant accommodation for ski in ski out holiday. Great facilities. Spar shop and ski hire and restaurant underneath hotel. Lovely kids area and fireplace in the reception. Apartments well equipped and modern. Wonderful swimming pool with sauna, steam room and outdoor jacuzzi. Will definitely return.
Stayed 4 nights in Apr 2022

6/10 Okay

Simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2020

10/10 Excellent

Chaim S.

Liked: Cleanliness

The flat was beautiful

The flat was beautiful The services are fantastic they try to accommodate whatever we need
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Stayed 8 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel in the mountains close to a town called Flaine. The views are beautiful, the room is well equipped and clean. The hotel staff is attentive and responsive quickly. Note, less suitable for star trips that arrival and departure to the hotel takes about 25 minutes towards.
Stayed 8 nights in Jul 2019

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great ski accommodation and service

Great ski accommodation and service. Everything you need for an easy ski trip. Close to Geneva, great ski in ski out location for all levels of skier. Comfortable accommodation with great ski hire shop on site. Friendly and helpful staff allowed us to keep our room until 4pm on last day so that we could ski all day and get changed on comfort. Many thanks.
Stayed 3 nights in Apr 2019

10/10 Excellent

Anish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for a family skiing holiday

Great hotel for a family skiing holiday. Location is good for ski in and ski out. The room sizes are large with plenty of space in the living areas. The kitchen is well equipped for cooking and eating in. The service is efficient. There is a very expensive grocery shop on site. The ski lockers and changing room is very good too. The WiFi wasn't great. We didn't eat in the hotel restaurant.
Stayed 7 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
2 bed Apartment sold as suitable for 6. Would have been extremely cramped if 6 in there but fine for 4 people. Great location. Bed very comfy. Would happily return.
Stayed 4 nights in Mar 2019