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Carlton Plaza Torre

3.0 star property

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Photo gallery for Carlton Plaza Torre

Reception
Meeting facility
Front of property
Free daily buffet breakfast
Luxo Casal com Sacada

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Business services
  • Laundry room
  • Housekeeping

Explore the area

View in a map
Av. Imbiara, 1160, Centro, Araxá, MG, 38183-244
  • Place, Fausto Alvim Municipal Stadium
    ‪7 min walk‬
  • Place, Governador Valadares Square
    ‪7 min walk‬
  • Place, Zema Museum
    ‪20 min walk‬
  • Airport, Araxa (AAX-Romeu Zema)
    ‪12 min drive‬

Room options

View all photos for Room

A hotel room with a bed, a bucket with a bottle, a tray with fruits, and a door leading to a balcony.

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

A hotel room with two beds, a small table, a TV, and a window with blinds.

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

A hotel room with two beds, a desk, a chair, a refrigerator, and a television.

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Cama Casal ou Duas Solteiro Ar

Standard Cama Casal ou Duas Solteiro Ar

Standard Cama Casal ou Duas Solteiro Ar

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Cama Casal ou Duas Solteiro Ventilador

Standard Cama Casal ou Duas Solteiro Ventilador

Standard Cama Casal ou Duas Solteiro Ventilador

7.8 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Casal + Solteiro

Shower, free toiletries, towels, soap

Superior Casal + Solteiro

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Triplo Twin

Shower, free toiletries, towels, soap

Superior Triplo Twin

  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Superior Cama Casal ou Duas de Solteiro

Superior Cama Casal ou Duas de Solteiro

Superior Cama Casal ou Duas de Solteiro

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Luxo Casal com Sacada

Luxo Casal com Sacada

Luxo Casal com Sacada

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Carlton Plaza Torre

Along with a rooftop terrace, this smoke-free hotel has a conference center and conference space. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include laundry facilities and a 24-hour front desk.
Carlton Plaza Torre offers 59 accommodations with minibars and complimentary toiletries. 32-inch LED televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

During your stay at Carlton Plaza Torre, you're just a quick walk from Fausto Alvim Municipal Stadium. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include a meeting room, a conference center, and laundry facilities
  • Within a 10-minute walk of Fausto Alvim Municipal Stadium and Governador Valadares Square
Free breakfast is served daily. Public spaces have free WiFi. Event space at this hotel measures 775 square feet (72 square meters) and includes a conference center. Carlton Plaza Torre also features a rooftop terrace, laundry facilities, and an elevator. Self parking is free.

This 3-star Araxá hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • Conference centre (775 square foot of space)
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Minibar

More

  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel da Torre Araxa
da Torre Araxa
Hotel da Torre
Carlton Plaza Torre Hotel
Carlton Plaza Torre Araxá
Carlton Plaza Torre Hotel Araxá

Carlton Plaza Torre Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 31 out of 89 reviews
Rating 8 - Good. 22 out of 89 reviews
Rating 6 - Okay. 20 out of 89 reviews
Rating 4 - Poor. 11 out of 89 reviews
Rating 2 - Terrible. 5 out of 89 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

4/10 Poor

Darllyon

Disliked: Cleanliness, property conditions & facilities
Too expensive for the level of the rooms.
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Jose Vicente

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Feb 2026
Verified

8/10 Good

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities
Quarto confortável, limpo. Boa opção para pernoite.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jose Vicente

Liked: Cleanliness, staff & service, property conditions & facilities
Td certo
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Publio

Liked: Cleanliness, staff & service, amenities
Ótimo
Stayed 1 night in Jan 2026
Verified

8/10 Good

Sergio Paulo

Liked: Cleanliness, staff & service, amenities
Tudo estava bom
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Rodrigo

Liked: Cleanliness, staff & service
Café da manhã muito bom, mas o quarto mais simples o barulho da rua entra no quarto
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Greice

Disliked: Property conditions & facilities, room comfort
Pia com vazamento, ar condicionado barulhento, pouca opção para café.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

VALDEMIR

Liked: Cleanliness, staff & service, amenities
Excelente hospedagem super recomendo
Stayed 2 nights in Dec 2025
Verified

4/10 Poor

Carlos

Liked: Staff & service
Disliked: Amenities
Banheiros antigos e café da manhã ruim
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Denys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quarto limpo, equipe prestativa, café da manhã variado e farto
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

luiz

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Hotel de baixa categoria e caro

Banheiro com porta papel higienico e torneira quebrados, muito velho, estrutura pessima, quarto muito barulhento e varanda suja, o quarto estava limpo mas vejo que o desleixo é dos proprietários e não dos empregados.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Maria Tais

Liked: Cleanliness, staff & service
Ótima localização, café da manhã bem completo e diversificado. A estrutura dos banheiros é um pouco antiga.
Stayed 1 night in Jun 2025
Verified

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort

NÃO É UM LUGAR ADEQUADO PARA DESCANSO NOTURNO.

Hotel precisa de manutenção, falta um criado mudo, uma bancada para acomodar as coisas no banheiro. Vizinhança extremamente barulhenta, bar ao lado muito ruidoso até altas horas, pessoas barulhentas, carros com pancadão parando na porta a todo momento da noite fazendo com que as janelas do quarto vibrem em alta intensidade. NÃO RECOMENDO COMO UM LUGAR PARA DESCANSO NOTURNO, quase impossível dormir e se recompor durante a noite.
Stayed 3 nights in Apr 2025
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Instalações muito ruins pelo valor cobrado

Instalações muito ruins pelo valor cobrado, café da manhã bom.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Marcos S

Liked: Cleanliness, staff & service

Reforma de quartos

Precisa arrumar a porta do quarto que só fica fechada trancando. Os quartos requerem uma reforma.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Eduardo André

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pequeno Hotél com serviços de alta qualidade. O pessoal atencioso e educado. Ótimo café da manhã e estacionamento pequeno, mas funcional;
Stayed 2 nights in Feb 2025
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Abandonei diária

Pra começar, água do chuveiro escorre do box para banheiro, fica pisando naquilo e molhando quarto. Funcionarios ficam perto da porta do elevador conversando e dando risadas até tarde. Há um barulho gigantesco periodicamente, parecendo um trem de ferro arrastando rodas presas, parece que na lavanderia oi casa de nsquinas onde ficsm conversando alto e fumando, atrapalha o sono. Tem um local que faz divisa com os quartos onde do lado de fora ficam instaladas a parte externa dos aparelhos de ar condicionado, local onde tem janelas, é tipo um fosso que vai da garagem até último andar, o pior, alguém ali ou várias pessoas, à noite fumava(m) de 15 em 15 ou 20 em 20 minutos, aquele cheiro de fumaça de cigarro subia por ali e entrava no quarto, ultimo andar, ficava impregnado o cheiro ruim. Reclamar adiantaria? Com certeza não. Estava pago 2 noites, dormi a primeira, na segunda paguei minhas coisas, abandonei a segunda diária e fui procurar um lugar condizente pra dormir. Noite mal dormida atrapalha tomar decisões em problemas. Experiência péssima.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Severino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HOTEL NO CENTRO DE ARAXÁ, PERTO DE TUDO. HOTEL TEM UM CAFÉ DA MANHÃ MUITO BOM, NO MAIS OS QUARTOS SÃO TAMANHO PADRÃO, MUITO BOM PARA DORMIR
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Severino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bem localizado, no centro de Araxá, facilitando as comodidade de quem está de férias
Stayed 1 night in Feb 2025
Verified

8/10 Good

MARCIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atendimento excelente no check inn, por serdata festiva tivemos um probelimenha com a governanta mas tudo certo.
Stayed 2 nights in Dec 2024
Verified

4/10 Poor

Daniela

Liked: Staff & service
Disliked: Cleanliness
Pedi um quarto com sacada,pois viajei sozinha e as vezes gosto de sentar na sacada, foi impossível devido as condições de limpeza, as poltronas muito sujas, a mesa também muito suja, as luzes a noite não estavam funcionando. Quanto ao quarto tinha muita poeira na porta da sacada, liguei na recepção para pedir um copo para tomar água porque não tinha no frigobar a recepcionista me disse que não tinha um copo para me oferecer, perto do vaso sanitário estava sempre molhado, estava vazando água. O quarto não atendeu o valor pago, pois paguei para ter o conforto da sacada não pude usufruir, fiz reclamação no primeiro dia e depois também reclamei no outro dia mas não foi resolvido, na hora de pagar paguei o valor total do quarto sendo que o mesmo não oferecia o que estava descrito no site.
Stayed 2 nights in Dec 2024
Verified

6/10 Okay

ANGELA I

Araxá não merece!

Infelizmente o hotel deixa a desejar no aspecto, conforto, atendimento, mobiliario e vestuario do quarto, considerando o tarifário ofertado. Exemplo cabal, é não possuir/disponibilizar sequer copo ( inclusive plástico) aos hóspedes, conforme atestado inclusive pela recepção ( a qual alegou que não para eles há oferta do item citado), ainda que pratiquem a comercialização de bebidas em geral. Araxá não merece esta imagem negativa.
Stayed 1 night in Dec 2024
Verified

8/10 Good

Patrícia

Liked: Staff & service, amenities, property conditions & facilities
Qdo levantei de madrugada tinha uma barata no banheiro. Chamei o recepcionista q veio tirá-la.
Stayed 2 nights in Sep 2024
Verified

6/10 Okay

Janaina

Liked: Cleanliness
Chegamos 1 hora antes do check in e para entrar cobrariam R$80,00. Não bastasse, eu já havia pago e o atendente cobrou novamente.
Stayed 1 night in Aug 2024