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Hotel Los Héroes

3.0 star property

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Photo gallery for Hotel Los Héroes

Property grounds
Free WiFi, bed sheets
Exterior
Restaurant
Interior detail

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Housekeeping

Explore the area

View in a map
142, Provincia de Guanacaste, Arenal, Guanacaste, 50807
  • Place, Lake Arenal
    ‪3 min walk‬
  • Place, Tabacon Hot Springs
    ‪23 min drive‬
  • Place, Baldi Hot Springs
    ‪35 min drive‬
  • Airport, La Fortuna (FON-Arenal)
    ‪47 min drive‬

Room options

View all photos for Standard Double or Twin Room, 1 Queen Bed, Non Smoking

Standard Double or Twin Room, 1 Queen Bed, Non Smoking

Standard Double or Twin Room, 1 Queen Bed, Non Smoking

  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Panoramic Double Room, 1 Queen Bed, Non Smoking

Panoramic Double Room, 1 Queen Bed, Non Smoking

Panoramic Double Room, 1 Queen Bed, Non Smoking

  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room, Multiple Beds, Non Smoking

Free WiFi, bed sheets

Standard Triple Room, Multiple Beds, Non Smoking

  • Lake view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Twin Room, 2 Single Beds, Non Smoking

Standard Twin Room, 2 Single Beds, Non Smoking

Standard Twin Room, 2 Single Beds, Non Smoking

  • Lake view
  • Sleeps 2
  • 2 Single Beds

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About this property

Hotel Los Héroes

Along with 2 restaurants, this smoke-free hotel has an outdoor pool and a garden. Free breakfast (local cuisine), free WiFi in public areas, and free self parking are also provided.
Hotel Los Héroes offers 18 accommodations. This Arenal hotel provides complimentary wireless Internet access. Bathrooms include showers. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
During your stay at Hotel Los Héroes, you're just a quick walk from Lake Arenal. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free local cuisine breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Take a swim in the outdoor pool
  • Amenities include a terrace
  • 0.2 mi (0.3 km) from Lake Arenal and 8.9 mi (14.3 km) from Arenal Volcano National Park
There are 2 restaurants on site. Free breakfast is available daily. Public spaces have free WiFi. An outdoor pool, a terrace, and a garden are also featured at Hotel Los Héroes. Free self parking is available.

This 3-star Arenal hotel is smoke free.

Guests are served free local cuisine breakfast daily from 7 AM to 10 AM.
Hotel Los Héroes has 2 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free local cuisine breakfast available daily 7 AM to 10 AM
  • 2 restaurants

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with premium channels

Policies

Check-in

Check-in start time: 7 AM; Check-in end time: 9 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:30 AM - 5 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel Los Héroes

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
The front desk at this property is open daily from 8:30 AM - 5 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Los Héroes Arenal
Los Héroes Arenal
Hotel Los Héroes Hotel
Hotel Los Héroes Arenal
Hotel Los Héroes Hotel Arenal

Hotel Los Héroes Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 4 out of 8 reviews
Rating 8 - Good. 4 out of 8 reviews
Rating 6 - Okay. 0 out of 8 reviews
Rating 4 - Poor. 0 out of 8 reviews
Rating 2 - Terrible. 0 out of 8 reviews

9.0/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Willy, mill village n.s.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
food,service,friendly owner,clean bathrooms good caffee
Stayed 8 nights in Feb 2020

8/10 Good

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Stayed 3 nights in Feb 2019

8/10 Good

Adriana

Liked: Cleanliness, staff & service, room comfort

I recommend Hotel Los Heroes

The hotel has a very good service, good food, and the most amazing view of the lake. My only recommendation is to update the infrastructure a little bit. Some door handles not in good shape.
Stayed 1 night in Feb 2019

8/10 Good

Ticos24, San José

Travelled with partner
Liked: Staff & service, amenities
Un pedacito de Suiza en Costa Rica, el paisaje es precioso, combinación de montaña y lago. La fachada del hotel y el restaurante del edificio principal están decorados con encanto. Personal súper amable, servicio muy personalizado, siempre con una sonrisa y pendientes de que estés bien atendido. Estábamos de aniversario y tuvieron un muy lindo detalle, nos dejaron una botella de un espumante delicioso en la habitación. Nos sorprendió gratamente. Detalles a mejorar: el mantenimiento general. Las habitaciones son pequeñas y requieren ser renovadas, que se vean más cuidadas. Los horarios del recorrido en tren muy limitados, área de los puentes en arco con zacate muy alto (lo que le resta encanto). Restaurante Rondorama parece abandonado, sin decoración, se ve hasta sucio. Mil veces más bonito el restaurante del edificio principal. Menú muy limitado, pocas opciones.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Esta propiedad es muy bonita , es un lugar para descansar, la vista al lago es hermosa
Stayed 1 night in Jul 2019

10/10 Excellent

MARTAELENAARCE, ALAJUELA, COSTA RICA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un concepto muy diferente, un lugar ideal para el descanso y para disfrutar de la maravillosa vista al lago Arenal. El diseño del hotel es encantador, la iglesia, lechería, el viaje en trencito, el restaurante giratorio, etc. La alimentación está buena pero incluiría un poco más de opciones en el menú, aunque no está mal. Considero que le falta un poco de "cariño" al recorte de las zonas verdes, ví el monte muy alto en especial hacia el rest. giratorio. El rest. giratorio lo ví un poco descuidado y es un lugar espectacular, con una vista preciosa y podrían sacarle más provecho. Son detalles pero el lugar me pareció divino y deseo volver.
Stayed 1 night in Jun 2019

10/10 Excellent

FabiánQuesada, Alajuela, C.R.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La vista del restaurante 360, simplemente espectacular.
Stayed 3 nights in Dec 2018