La Casona de palacio Viejo

3.0 star property

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Photo gallery for La Casona de palacio Viejo

Free daily full breakfast
Property video
Deluxe Duplex | Living area
Front of property
40-inch Smart TV with digital channels, Netflix, streaming services

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Spa
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
224 Cruz Verde, Arequipa, Arequipa, 04001
  • Place, Arequipa Plaza de Armas
    ‪5 min walk‬
  • Place, Arequipa Cathedral
    ‪7 min walk‬
  • Place, Santa Catalina Monastery
    ‪8 min walk‬
  • Airport, Arequipa (AQP-Rodriguez Ballon Intl.)
    ‪17 min drive‬

Room options

Classic Triple Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 4
  • 3 Double Beds

Deluxe Duplex

  • City view
  • 85 sq m
  • 4 bedrooms
  • Sleeps 8
  • 5 Double Beds

Classic Single Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed

Comfort Double Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Classic Double or Twin Room

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Large Single Bed

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About this property

La Casona de palacio Viejo

This smoke-free hotel features spa services, dry cleaning, and laundry facilities. Free full breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and a communal living room are onsite.
La Casona de palacio Viejo offers 11 accommodations. Beds feature down comforters and premium bedding. 40-inch Smart televisions come with digital channels and Netflix. Housekeeping is offered daily and hair dryers can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and facials.
During your stay at La Casona de palacio Viejo, you're just a quick walk from Museo Arqueológico de la Universidad Católica de Santa María. Enjoy features like free breakfast and free WiFi in public areas, plus dry cleaning service.
  • Free full breakfast served daily
  • Free WiFi in some public areas
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Within a 10-minute walk of Arequipa Plaza de Armas and Arequipa Cathedral
  • Airport drop-off shuttle service available for a fee
Free breakfast is served daily. Public spaces have free WiFi. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Spa services, tour/ticket assistance, and laundry facilities are also featured at La Casona de palacio Viejo.

This 3-star Arequipa hotel is smoke free.

Guests are served free full breakfast daily from 7:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour airport drop-off shuttle at scheduled times and on request for a surcharge

Food and drink

  • Free full breakfast available daily 7:00 AM to 9:30 AM

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Front entrance ramp
  • Grab bar in shower (102 centimetre high)
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Soap
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Champagne service

More

  • Heating

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: PEN 30 per vehicle (maximum occupancy 4)
  • Airport shuttle fee per child: PEN 25 (from 15 to 18 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
La Casona de palacio Viejo offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Property Registration Number 20456131434
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Casona Palacio Viejo Arequipa

La Casona de palacio Viejo Hotel

La Casona de palacio Viejo Arequipa

La Casona de palacio Viejo Hotel Arequipa

La Casona de palacio Viejo Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 12 out of 24 reviews
Rating 8 - Good. 5 out of 24 reviews
Rating 6 - Okay. 4 out of 24 reviews
Rating 4 - Poor. 1 out of 24 reviews
Rating 2 - Terrible. 2 out of 24 reviews

8.0/10

Cleanliness

9.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Emilia

Travelled with group
Liked: Cleanliness, staff & service
Clean room, staff and management kindness and politeness. They were really tactful and letting me know the checkout time. They communicated face to face not through the service. They seemed really genuine and sincere to express their concerns
The hotel lounge.
Stayed 3 nights in Jan 2026

8/10 Good

Emilia

Liked: Cleanliness, staff & service
Clean room and great staff. Accomodating, welcoming and supportive.
Stayed 4 nights in Jan 2026

8/10 Good

Emilia

Travelled with group
Liked: Cleanliness, staff & service, amenities
The staff is very friendly and accommodating. The rooms are cosy and very clean.
Stairs to ground floor
Access doors to rooms with a unique name.
Stayed 2 nights in Jan 2026

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 1 night in Nov 2025

6/10 Okay

Luis

Nothing
Stayed 4 nights in Jul 2024

2/10 Terrible

Steen

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
No electricity. Owner had not pais electric bill for months NOT and outage.Thus no lights whatsoever, no heat. So cold that after 3 hours I had to leave hotel for another much more expensive hotel. I demand compensation.Credit, voucher or otherwise ,$ 100
Stayed 1 night in Jun 2024

6/10 Okay

Daniel

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It's a nice hotel, but the washrooms and showers need maintenance.
Stayed 3 nights in Apr 2024

10/10 Excellent

Enrique

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Muy buena estancia , habitación grande y cómoda . Personal amable gracias :)
Stayed 7 nights in Feb 2026

6/10 Okay

Fabio

Liked: Staff & service
Disliked: Cleanliness
É um local um pouco estranho, quando chegamos achamos que não funcionava mais, mas as camas são confortáveis. A limpeza poderia melhorar bastante. O café da manhã era melhor informar que não tem. O pessoal do hotel é bastante atencioso.
Stayed 1 night in Jan 2026

8/10 Good

Wagner

Travelled with family
Liked: Cleanliness, staff & service, amenities
Avaliação geral positiva, com oportunidades de melhoria. O hotel tem uma localização muito boa, o que facilita bastante a estadia. A equipe é atenciosa e cordial, sempre disposta a ajudar, e o quarto é amplo, confortável e adequado para descansar bem. Como pontos de melhoria, o café da manhã poderia ser melhor organizado: em alguns dias, alguns itens acabam e não há reposição. Além disso, a reposição de papel higiênico é feita de forma limitada (um por vez), o que acaba exigindo pedidos frequentes na recepção, algo que poderia ser mais prático para o hóspede. No geral, é uma boa opção de hospedagem, especialmente pela localização e conforto do quarto, mas com ajustes simples poderia oferecer uma experiência ainda melhor.
Stayed 2 nights in Jan 2026

10/10 Excellent

Andreas

Business traveller
Liked: Cleanliness, staff & service, amenities
Ubicación, buenas camas y buen desayuno
Stayed 1 night in Dec 2025

10/10 Excellent

Karine

Travelled with family
Liked: Cleanliness, staff & service, amenities
Melhor custo benefício
Stayed 4 nights in Oct 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Liz Shirlle

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2024