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Novotel Arica

4.0 star property

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Photo gallery for Novotel Arica

Breakfast, lunch and dinner served
Miscellaneous
A restaurant with round tables, wicker chairs, and hanging rattan lamps.
Exterior
A hotel with a view of the ocean at sunset, a parking area, and a pedestrian walkway.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
AV RAUL PEY CASADO 2690, Arica, 100000
  • Place, Chinchorro Beach
    ‪1 min walk‬
  • Place, Parque Nacional Lauca
    ‪20 min walk‬
  • Place, Arica Casino
    ‪5 min drive‬
  • Airport, Arica (ARI-Chacalluta)
    ‪19 min drive‬

Room options

View all photos for Superior Room, 1 Double Bed Corner

A hotel room with a bed, two chairs, a small table, a TV, and a large window with a view of a cityscape.

Superior Room, 1 Double Bed Corner

10.0 out of 10
Exceptional
(3 reviews)
  • Beach view
  • 42 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 Double Bed

A hotel room with a bed, a desk with a laptop, a chair, a TV, and a view of the city.

Executive Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • Beach view
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, City View

Standard Twin Room, City View

Standard Twin Room, City View

10.0 out of 10
Exceptional
(9 reviews)
  • Beach view
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed

A hotel room with a bed, two chairs, a table, a TV, and a large window with a beach view.

Standard Room, 1 Double Bed

9.8 out of 10
Exceptional
(9 reviews)
  • Beach view
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Novotel Arica

This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a seasonal outdoor pool, and a business center. Housekeeping is available on request.
Novotel Arica offers 144 accommodations with minibars and laptop-compatible safes. 50-inch Smart televisions come with cable channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
During your stay at Novotel Arica, you're just a quick walk from Chinchorro Beach. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Enjoy international cuisine and garden views while dining at Gallo Cojo
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • Just a 3-minute walk from Chinchorro Beach and 11 minutes by foot from Las Machas Beach
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Novotel Arica offers its guests a fitness center and a seasonal outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center, 5 meeting rooms, and coworking spaces are available. Event space at this hotel measures 560 square feet (52 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Novotel Arica. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 4-star Arica hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Gallo Cojo - Overlooking the pool and garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free secured self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CLP 11,300 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Gallo Cojo

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Baby toys
  • Children's games
  • Children's toys
  • Dining table
  • Grocery/convenience store
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • 560 square feet of conference space
  • Business centre
  • Computer station
  • Coworking space

Outdoors

  • Direct access to the beach
  • Garden
  • In a nature reserve
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • At least 80% organic food
  • Banquet hall
  • Built in 2022
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Renewable energy used
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Dining table
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches used
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
Information provided by the property may be translated using automated translation tools
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

  • Pets: CLP 32000 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 18 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CLP 20000.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CLP 11300 per person
  • Airport shuttle fee: CLP 16000 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: CLP 32000 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CLP 20000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Novotel Arica offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their passport before arrival. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open January 02 and close July 31.

Property is also known as

Novotel Arica Hotel
Novotel Arica ARICA
Novotel Arica Hotel ARICA

Novotel Arica Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 65 out of 95 reviews
Rating 8 - Good. 18 out of 95 reviews
Rating 6 - Okay. 5 out of 95 reviews
Rating 4 - Poor. 4 out of 95 reviews
Rating 2 - Terrible. 3 out of 95 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Thierry

Liked: Cleanliness, amenities, property conditions & facilities
Bon hôtel excellent restaurant
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely comfortable bed, spacious room and delicious breakfast
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Rena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view and facilities!
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very new and clean, accessible from the airport and right on the beach
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, 5-star hotel. Facilities, service, location are all excellent.
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

cristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beauty hotel

Great place to get funny time.
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay Here!

Place was great. Great big window with a view of the sea. Fantastic shower. Great location by the beach. Very good complimentary breakfast. Staff is friendly and helpfull. Can't recommend this place enough.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Jose Luis

Thank you!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it

Great services and restaurant, we have had wonderful days
Stayed 2 nights in Nov 2022
Verified

10/10 Excellent

Ernal

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place, best Hotel in Arica, great breakfast and really friendly and helpful staff. Only problem might be that there is a nightclub near by that might be an issue on weekends for light sleepers.
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, staff very friendly and restaurant food offerings were varied and tasty. Breakfast provided lots of options to guests. Nearby restaurants are excellent. The hotel is located on the outskirts of the city Much awareness of surroundings should be exercised by those choosing to walk the distance to the nearby shopping mall or further to the City centre.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Juan G.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right on the beach. The staff is fantastic and always ready to help. Carmen is wonderful. The restaurant has great food at a really great price. Do yourselves a favor and get tge included breakfast. My partner worked out in the gym everyday. The pool is perfect
Stayed 5 nights in Nov 2022
Verified

8/10 Good

Cesar

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Housekeeping did a good job. Restaurant/BAR staff were unfriendly.
Stayed 4 nights in Jan 2023
Verified

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Dec 2024
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went down to have breakfast with over ann hour left for breakfast and immediately left the property as it was almost empty of anything but meat, seemed like the other choices we few and there was no staff to be seen. Sure glad we did not pay for a breakfast included rate!!
Stayed 2 nights in Mar 2024
Verified

2/10 Terrible

Mario

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I made a reservation for the biggest room. Mini fridge: empty. I asked for 3 water bottles at 3 AM. I have to go to the front desk to get them twice, one for pick them up and then another one to grab my wallet and for them. I asked them to charge it to my room, the answer was NO. Coach need a new fabric, windows needs to be cleaned also. Very dissapounted.
Stayed 1 night in Oct 2025
Verified

4/10 Poor

Marcela

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Loud neighborhood, not acustic protected rooms, terrible paying system, not resourceful staff, not prepared staff for handling emergencies, false fire alarms not handled correctly that interrupted all night sleep.
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the nicest hotels we've stayed at, including our travels in the United States. Everything is very clean and up to date. The aesthetic is also really cool. The breakfast buffet and restaurant area is beautiful and the lobby is spacious and comfortable - perfect for visiting with friends. The restaurant staff are also very polite and attentive. Our room had a sea view and it was amazing! We had a great view of the beach and El Morro with the Christ statue and flag. The room was also gorgeous. It looked just a nice as the pictures, if not better. It was also quite spacious and it and the bathroom were laid out very well. This might be silly, but the different lighting options in the room and bathroom were really nice. The bed was also super comfortable and the room was quiet. I seriously can't say enough good things about this hotel. If we ever find ourselves in Arica again, we will definitely stay here.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Søren

Liked: Cleanliness, staff & service, amenities
Dejligt værelse, og skøn morgenmad
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Ariana

Liked: Cleanliness, staff & service, amenities
Quarto excelente, equipe atenciosa, e uma vista linda!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities
Muy limpio el hotel, excelente atención, su personal muy amable, atentos, recomendamos con el máximo puntaje.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Alain

Liked: Cleanliness, amenities, property conditions & facilities
Muy buen servicio todo muy limpio
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Andre Joao

Liked: Cleanliness, staff & service, amenities
Gostamos muito do conforto dos quartos e da gentileza da equipe. O restaurante também é muito bom, com boa variedade e qualidade dos pratos.
Stayed 2 nights in Nov 2025