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Hotel Mocawa Plaza Armenia

3.5 star property

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Photo gallery for Hotel Mocawa Plaza Armenia

Outdoor pool, pool loungers
Property video
Front of property – evening/night
Reception
Coffee shop

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

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Kr. 14 #9 Norte - 00, Armenia, Quindio, 630004
  • Place, Parque De La Vida
    ‪3 min walk‬
  • Place, Parque de Los Fundadores
    ‪6 min walk‬
  • Place, Metropolitan Cultural Convention Centre of Quindío
    ‪6 min drive‬
  • Airport, Armenia (AXM-El Eden)
    ‪39 min drive‬

Room options

View all photos for Habitación Doble Superior

Premium bedding, minibar, in-room safe, desk

Habitación Doble Superior

9.0 out of 10
Wonderful
(22 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Habitación Superior con vista a la montaña

Premium bedding, minibar, in-room safe, desk

Habitación Superior con vista a la montaña

9.6 out of 10
Exceptional
(9 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Habitación Twin Superior

Premium bedding, minibar, in-room safe, desk

Habitación Twin Superior

9.2 out of 10
Wonderful
(7 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room

Premium bedding, minibar, in-room safe, desk

Standard Double Room

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room Superior with Mountain View

Premium bedding, minibar, in-room safe, desk

Room Superior with Mountain View

  • 32 sq m
  • Sleeps 2

View all photos for Double Room Superior with View

Premium bedding, minibar, in-room safe, desk

Double Room Superior with View

9.0 out of 10
Wonderful
(2 reviews)
  • 35 sq m
  • Sleeps 2

View all photos for Twin Room Superior

Premium bedding, minibar, in-room safe, desk

Twin Room Superior

8.0 out of 10
Very good
(2 reviews)
  • 35 sq m
  • Sleeps 4

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About this property

Hotel Mocawa Plaza Armenia

Hotel in Armenia with free breakfast and a fitness center
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a rooftop terrace, and a conference center are onsite.
Hotel Mocawa Plaza Armenia offers 97 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. LED televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Armenia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages and sports massages.
Our customers tell us they can't get enough of the helpful staff at Hotel Mocawa Plaza Armenia. During your stay, you're just a quick walk from Parque De La Vida. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy local and international cuisine while dining at Restaurante 14-9
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 3-minute walk from Parque De La Vida and 7 minutes by foot from Parque de Los Fundadores
  • Airport shuttle service available for a fee
Hotel Mocawa Plaza Armenia offers its guests an outdoor pool, a hot tub, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center and meeting rooms. A rooftop terrace, spa services, and tour/ticket assistance are also featured at the business-friendly Hotel Mocawa Plaza Armenia. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 3.5-star Armenia hotel is smoke free.

Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM.
Restaurante 14-9 - This restaurant specializes in local and international cuisine.
Sky Bar (PIso 17) - This poolside bar serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Restaurante 14-9
  • Sky Bar (PIso 17)

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Rooftop terrace

Spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Sports massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All Half Board rate plans include lunch or dinner for up to 2 people. Only breakfast will be included for any extra persons.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 14.0 per stay.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 68000 per vehicle (maximum occupancy 3)
  • Rollaway bed fee: USD 14.0 per stay
  • Facilities fee: USD 3 per person, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Property is located within an airport and access is restricted to airport travelers only
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Mocawa Plaza Armenia offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Plus Mocawa
Best Western Plus Mocawa Armenia
Allure Aroma Mocawa Karisma Armenia
Best Western Plus Mocawa Hotel Armenia
Mocawa
Allure Aroma Mocawa Hotel Karisma Armenia
Allure Aroma Mocawa Hotel Karisma
Allure Aroma Mocawa Karisma
Hotel Allure Aroma Eje Cafetero By Karisma
Best Western Plus Mocawa Hotel
Allure Aroma Mocawa by Karisma
Hotel Mocawa Plaza Armenia
Mocawa Plaza Armenia
Mocawa Plaza
Allure Aroma Mocawa Hotel by Karisma
Hotel Mocawa Plaza
Mocawa Plaza Armenia Armenia
Hotel Mocawa Plaza Armenia Hotel
Hotel Mocawa Plaza Armenia Armenia
Hotel Mocawa Plaza Armenia Hotel Armenia

Hotel Mocawa Plaza Armenia Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 628 out of 896 reviews
Rating 8 - Good. 179 out of 896 reviews
Rating 6 - Okay. 47 out of 896 reviews
Rating 4 - Poor. 21 out of 896 reviews
Rating 2 - Terrible. 21 out of 896 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Neil

Liked: Cleanliness
Stayed 5 nights in Sep 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was exceptional, staff was very attentive
Stayed 7 nights in Aug 2025

10/10 Excellent

Richard

Stayed 3 nights in Sep 2025

2/10 Terrible

danny

Stayed 1 night in Sep 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient
Stayed 2 nights in Sep 2025

8/10 Good

Erick

Liked: Cleanliness, staff & service, property conditions & facilities
Good srrvice
Stayed 3 nights in Aug 2025

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great option to stay in Armenia, I will stay in Mocawa in my next visit to Armenia
Stayed 2 nights in Aug 2025

8/10 Good

andres

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and friendly staff
Stayed 2 nights in Aug 2025

10/10 Excellent

Harold

Stayed 1 night in Jul 2025

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great staff
Stayed 1 night in Jul 2025

10/10 Excellent

norma

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed confort. Safe and quiet
Stayed 2 nights in Jul 2025

8/10 Good

Luis, Houston

Liked: Cleanliness, amenities, property conditions & facilities
Good hotel for the money. The staff needs a little more training in customer service. The front desk girl when I checked in was horrible, restaurant waiters when I was there for breakfast every day had not customers service at all, they just clean tables. Sent a note to the General Manager about my check in, he never answered.
Stayed 4 nights in Jul 2025

10/10 Excellent

RICARDO

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very
Stayed 3 nights in Jul 2025

8/10 Good

Eirik

Stayed 1 night in Jul 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
I like it
Stayed 1 night in Jul 2025

10/10 Excellent

John, Bristow

Stayed 1 night in Jun 2025

10/10 Excellent

John, Bristow

Liked: Cleanliness, staff & service, property conditions & facilities
Love the location and view of mountains!
Stayed 1 night in Jun 2025

10/10 Excellent

RICARDO

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

George

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great for families and travelers who are used to American style amenities. Big showers, good AC, a stunning Mountain View. The property is located in a safe and upscale part of the city.
Stayed 4 nights in Jun 2025

10/10 Excellent

Janusz

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Carlos

Travelled with family
Liked: Amenities, property conditions & facilities
Amazing people ..! Thank you so much
Stayed 2 nights in Jun 2025

10/10 Excellent

Sjors

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay in the hotel. Staff was very nice and helpfull. Rooms were very clean.
Stayed 4 nights in May 2025

6/10 Okay

Nury

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Todo fue excelente, sobretodo del botones Juan Diego. El inconveniente que el ultimo piso no estaba disponible porque están haciendo remodelación y el sábado en la noche una fiesta de 15 anos, queríamos tomarnos un coctel y no fue posible. El resto de la estadía fue buena
Stayed 3 nights in May 2025

6/10 Okay

Luz Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Great location but my reservation for a mountain view was not included when we arrived.
Stayed 1 night in May 2025

10/10 Excellent

Cindy

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Amenities
It was amazing
Stayed 5 nights in Apr 2025