Hotel Portal Del Norte Armenia

3.0 star property

Choose dates to view prices

Photo gallery for Hotel Portal Del Norte Armenia

Double Room, Balcony
Coffee service
Exterior
Reception
Deluxe Quadruple Room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Business services
  • Bar
  • Laundry room

Explore the area

View in a map
CARRERA 14 # 19A NORTE 36, Armenia, QUINDIO, 630004
  • Place, Metropolitan Cultural Convention Centre of Quindío
    ‪10 min walk‬
  • Place, Parque De La Vida
    ‪16 min walk‬
  • Place, Parque de Los Fundadores
    ‪19 min walk‬
  • Airport, Armenia (AXM-El Eden)
    ‪58 min drive‬

Room options

Double Room, Balcony

  • Sleeps 2
  • Free Wi-Fi

Standard Quadruple Room, 2 Double Beds

  • Sleeps 4
  • Free Wi-Fi

Standard Quadruple Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Double Room, Balcony

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Standard Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed
  • Free Wi-Fi

Deluxe Quadruple Room

  • Sleeps 4
  • 1 King Bed and 1 Double Bed
  • Free Wi-Fi

Standard Double Room

  • Sleeps 2
  • Free Wi-Fi

Similar properties

About this property

Hotel Portal Del Norte Armenia

A bar/lounge, coffee/tea in a common area, and a business center are available at this smoke-free hotel. Free cooked-to-order breakfast, free WiFi in public areas, and free valet parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Hotel Portal Del Norte Armenia offers 27 accommodations with minibars and complimentary bottled water. Pillowtop beds feature premium bedding. Flat-screen televisions come with cable channels and Netflix.

Bathrooms include showers, bathrobes, and complimentary toiletries. This Armenia hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Hotel Portal Del Norte Armenia. During your stay, you'll be connected to the convention center, and just a quick walk from Metropolitan Cultural Convention Centre of Quindío. Features include free breakfast, free WiFi in public areas, and free valet parking.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy drinks at the bar/lounge
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • 9 minutes by foot from Metropolitan Cultural Convention Centre of Quindío and a 2-minute drive from Parque De La Vida
  • Airport shuttle service available for a fee
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A business center and meeting rooms are available. A library, a terrace, and a vending machine are also featured at Hotel Portal Del Norte Armenia. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

This 3-star Armenia hotel is smoke free.

Guests are served free cooked-to-order breakfast daily.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Free cooked-to-order breakfast available daily
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Library

Family friendly

  • Babysitting (surcharge)
  • Cot (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Netflix

Food and drink

  • Free bottled water
  • Minibar
  • Room service

More

  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Portal Del Norte Armenia

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for COP 80000.0 per day.
  • Cribs (infant beds) are available for COP 30000.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 35000 per vehicle (one-way)
  • Crib (infant bed) fee: COP 30000.0 per day
  • Rollaway bed fee: COP 80000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Hotel Portal Del Norte Armenia offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Portal Norte BlueBay Armenia
Hotel Portal Norte BlueBay
Portal Norte BlueBay Armenia
Portal Norte BlueBay
Portal Norte Armenia Armenia
Hotel Portal Del Norte By BlueBay
Hotel Portal Del Norte Armenia Hotel
Hotel Portal Del Norte Armenia Armenia
Hotel Portal Del Norte Armenia Hotel Armenia

Hotel Portal Del Norte Armenia Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 52 out of 75 reviews
Rating 8 - Good. 17 out of 75 reviews
Rating 6 - Okay. 3 out of 75 reviews
Rating 4 - Poor. 1 out of 75 reviews
Rating 2 - Terrible. 2 out of 75 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

7.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities
Great staff, excellent location, nice hotel
Stayed 1 night in Dec 2025
Verified

8/10 Good

Liliana

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

It is a nice hotel, great people, Alejandro at the front desk is great, friendly and eager to help. Breakfast was great and you can choose what you want from a menu, it was delicious.
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

ALFONSO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff of this hotel is very friendly and attentive, they gently help you with anything that arises in the service
Stayed 1 night in May 2024
Verified

10/10 Excellent

Shadreck

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a happy with my stay except the internet issues. Breakfast was amazing and bed was comfortable.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Heiby

Liked: Amenities
Helpful staff
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, all you need within walking distance: ATMs, food, shopping, liquor stores, coffee shops, convenience stores, public transportation, drugstores, etc. Easy access to the main destinations in this amazing coffee-growing region. Great authentic colombian breakfast to enjoy every morning! Excellent service and very nice staff :) Gracias !!
Stayed 2 nights in Mar 2024
Verified

2/10 Terrible

Gabriel

Disliked: Cleanliness, amenities, property conditions & facilities
The room is in the front of the building. The noise all night long was unbearable. I traveled with my old age dad. The roof was so cold for him and there was no blankets. The room service was not available and did not respond after two hours. I would never stay there again plus there was no hot water.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Very simple property with a unique amenity: Free breakfast with room service delivery! Simple rooms, decent wifi. Hotel set us up with a driver to explore areas: have all the fees discussed beforehand and if changes happen. Otherwise, happy with the services provided!
Verified

8/10 Good

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the location, hotel it self it’s nice, it will get a 5 star review but, it doesn’t have a AC on the rooms.. two thumbs down.. front desk staff said to me that because the weather is so nice they don’t have it.. sorry I disagree with that. Breakfast AWESOME.. scrambled eggs two thumbs up big time!! Overall great experience!!
Stayed 5 nights in Dec 2023
Verified

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location in a commercial area with plenty of food choices. The hotel is clean and the staff very helpful and kind. The room has a good size and a nice balcony. The included breakfast was good. On the not so good size… the room was noisy because the street in front of the main avenue. The hot water was not really hot. It was just not cold. The mattress was a little hard. Overall, it was a good hotel. Just remember to bring earplugs.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Great value option! Staff super nice, friendly and ready to serve with a positive attitude. It is SUPER convenient to use their transportation service to be picked up/drop off at the airport, and also, to go around visiting the region. I don't usually carry cash so they added all those services into my hotel account and I paid with CC at the end. An option to consider depending on what you are looking for. I went with my family (wife and two kids). There's a mall almost in front and several options to eat.
Stayed 2 nights in Jul 2023
Verified

6/10 Okay

Catalina

Liked: Cleanliness, staff & service
Hot room without air conditioning and a noise fan above the bed.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Gloria

Liked: Cleanliness
Limpio, económico y muy bien situado.
Stayed 2 nights in Jun 2025
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

kein Wasser!

Auch wenn das Hotel kostengünstig ist muss es sicherstellen, dass fliessend Wasser zu Verfügung steht. Dies war bei 3 Gelegenheiten nicht der Fall. Die Einrichtung genügt obwohl spärich, das Personal ist nett. Trotzdem werde ich beim nächsten Besuch in Armenia ein anderes Hotel wählen.
Stayed 6 nights in Apr 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy atentos en el servicio, la habitación muy cómoda y el lugar central
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

CAROLINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel con calor de hogar

muy bien excelente servicio Alejandro en recepcion excelente
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio!! El personal es absolutamente amable y pendiente de las necesidades de los huéspedes.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendado

Excelente hotel, especialmente por por el trato cálido de su personal asi como por su diligencia para atender llas necesidades del huesped.
Stayed 5 nights in Jul 2023
Verified

10/10 Excellent

Andrés

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buena ubicación

Excelente ubicación! Muy cerca del centro comercial Portal del Quindío, Parque de la Vida y otras atracciones. La zona es segura y cercana a restaurantes, heladerías y cafeterías.
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and clean
Stayed 2 nights in Jun 2022
Verified

2/10 Terrible

GUILLERMO

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy malo, llegamos y no nos guardaron la habitación, estoy viajando con dos personas mayores de 80 años y a las 8:30pm tuvimos que buscar alojamiento
Stayed 1 night in Oct 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Great service. No issues whatsoever. Fully recommended.
Stayed 4 nights in Jul 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I could hear everything happening in the rooms around me - noisy
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Amparo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amabilidad y calidez

La atenciónse sintió personalizada. Son muy amables y ofrecen bebidas como tinto y aromática. Habitaciones cómodas y el desayuno tenía buenas opciones.
Stayed 4 nights in Nov 2019