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Aparthotel

whala!tenerife

3.0 star property

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Photo gallery for whala!tenerife

2 outdoor pools
Restaurant
Exterior
Exterior
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Outdoor space
  • 24/7 front desk
  • Bar
  • Housekeeping

Explore the area

View in a map
Avenida De Antonio Domínguez, 20, Playa de las Americas, Arona, Tenerife, 38660
  • Place, Las Vistas Beach
    ‪5 min walk‬
  • Place, Estadio Antonio Domínguez Alfonso
    ‪8 min walk‬
  • Place, Veronicas Strip
    ‪19 min walk‬
  • Airport, Tenerife (TFS-Tenerife South)
    ‪18 min drive‬

Room options

View all photos for Studio, Pool View

Studio, Pool View

Studio, Pool View

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom

Apartment, 1 Bedroom

  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

  • 70 sq m
  • 2 bedrooms
  • Sleeps 6
  • 4 Single Beds and 1 Double Sofa Bed

View all photos for Standard Studio, City View

Standard Studio, City View

Standard Studio, City View

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About this property

whala!tenerife

Along with 2 outdoor pools, this smoke-free aparthotel has a bar/lounge and a poolside bar. Other amenities include a snack bar/deli, WiFi in public areas, and a children's pool. Each apartment boasts a deep soaking tub and offers WiFi and a kitchenette. For a bit of entertainment, a flat-screen TV comes with digital channels, and guests can also appreciate conveniences like a refrigerator and a microwave. Limited housekeeping is available.
Whala!tenerife offers 80 accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. Accommodations at this 3-star aparthotel have kitchenettes with refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Flat-screen televisions come with digital channels. Housekeeping is offered daily and in-room massages can be requested. Housekeeping is provided on a limited basis.

2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

With your stay at whala!tenerife, you're connected to a shopping center and just a quick walk from Las Vistas Beach. Features include 2 outdoor pools, a poolside bar, and concierge services. This comfortable aparthotel has 80 apartments. Each apartment includes amenities such as a deep soaking tub and a kitchenette.
  • Each apartment offers a kitchenette, a balcony or patio, and a deep soaking tub
  • Places for an enjoyable drink include poolside bar or bar/lounge
  • WiFi for a fee
  • Take a swim in the 2 outdoor pools
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes bike rentals
  • Just a 2-minute drive from Las Vistas Beach and 6 minutes from Siam Park
Whala!tenerife offers its guests 2 outdoor swimming pools and a children's pool. There's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is available in public spaces for a fee.

A library, a terrace, and tour/ticket assistance are also featured at whala!tenerife.

This 3-star Arona aparthotel is smoke free.

Property amenities

Beach

  • Sandy beach nearby

Pool/Spa

  • 2 outdoor pools
  • In-room massages

Internet

  • Available in the apartment: WiFi (EUR 20 per week)
  • Available in some public areas: WiFi (EUR 20 per week)
  • WiFi has a 3-device limit

Parking and transport

  • Free offsite parking within 10 metres
  • Street parking available
  • Car hire

Family friendly

  • Children's pool
  • Free cot

Kitchenette

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator
  • Toaster

Dining

  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Library

Outdoor areas

  • Balcony/patio
  • Terrace

Laundry

  • Laundromat nearby

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Connected to a shopping centre
  • Near a hospital
  • Near the boardwalk/promenade
  • Near the ocean
  • Next to a golf course

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fishing nearby
  • Golfing nearby
  • Horseback riding nearby
  • Scuba diving nearby
  • Theme park nearby
  • Whale watching nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 80 units
  • Bicycle rentals

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: EUR 20 per week (3-device limit, rates may vary)
  • Fee for wireless internet in public areas: EUR 20 per week (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number E-38/4/044800
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Marola-Portosin Aparthotel Arona
Marola-Portosin Arona
Marola-Portosin Apartment Arona
Marola Portosin
whala!tenerife Arona
whala!tenerife Aparthotel
Marola Portosin Apartments
whala!tenerife Aparthotel Arona
whala!tenerife Formerly Marola Portosin

whala!tenerife Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 43 out of 113 reviews
Rating 8 - Good. 47 out of 113 reviews
Rating 6 - Okay. 13 out of 113 reviews
Rating 4 - Poor. 7 out of 113 reviews
Rating 2 - Terrible. 3 out of 113 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Paul

Liked: Cleanliness, check-in, communication, listing accuracy
We thought was an excellent value for money. The staff at the pool were all super friendly! Really reasonable priced food.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, check-in, communication, listing accuracy
Clean and spacious apartments
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, room comfort, communication
Easy check in. Good room.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Joanne

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent resort-like stay!
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Campbell

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Debra

Liked: Cleanliness, room comfort, communication

Excellent stay

A great hotel offering a central base for Playa de las Americas and Cristianos, both offering restaurants, shops and bars galore to suit all tastes. The hotel is basic but is always clean, comfortable and has lovely helpful staff in reception and pool bar which is very popular.
Stayed 7 nights in Aug 2025
Verified

10/10 Excellent

Joanne

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to stay! We loved the pool and dining options! Easy to find and easy pick up place for excursions!
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Debra

Liked: Cleanliness, room comfort, communication

Great hotel in a great location.

The Whala hotel is an excellent choice for couples, families and groups.The location is central for Americas and Christianos offering beaches and restaurants to suit all tastes. The hotel is welcoming with helpful staff in reception and the pool bar.We had a great stay and will be back in a few weeks.The rooms are always well cleaned and have good facilities for a comfortable stay.
Stayed 7 nights in Aug 2025
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, property conditions & facilities, communication
Hotel and room was very clean and all staff were very friendly
Stayed 5 nights in Mar 2024
Verified

6/10 Okay

Åge

Liked: Cleanliness, communication
Ok rooms but no aircondition, extra for internet. So not the greatest but OK.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

brian

Liked: Cleanliness, room comfort, communication

Good value friendly hotel

Friendly service & a nice big room. Location was ideal as there's a bus stop directly outside the hotel so easy access to anywhere in the area including the airport.
Stayed 1 night in Apr 2024
Verified

4/10 Poor

Trevor

Liked: Communication
Disliked: Cleanliness, amenities, property conditions & facilities
Ok for a night stay over but apartment was very outdated. Most of the main lights didn’t work and no aircon.
Stayed 1 night in Oct 2025
Verified

8/10 Good

darren

Liked: Cleanliness, property conditions & facilities, communication
Friendly staff, very clean and great location with supermarkets, bars and restaurants nearby and a short walk to the golden mile. Number 40 airport bus stop right outside the hotel.
Stayed 6 nights in Feb 2023
Verified

10/10 Excellent

Karlijn

Liked: Cleanliness, amenities, property conditions & facilities, communication
Location is very good to me. Beach, shops, terraces, supermarket (big & small) and bus stop are close. Loved the pool area. Cleaning & Reception Services very good. I would love to come back!
Stayed 8 nights in Feb 2024
Verified

8/10 Good

Andres

Liked: Cleanliness, communication

Nice hotel with lovely staff

Stayed in Whala for our last night in Tenerife. Hotel offers value for money and has nice pool/bar area. Reception manager was extremely friendly and although we arrived 10:30 am he could offer us our room immediately. Then helped us out the next day with luggage. The rooms are a bit old so guess rennovation is needed. It was extremely warm during the night but we managed with fans in the ceiling, AC would have been preferred. But all in all we had a good stay.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Joanna

Liked: Cleanliness, communication
We stayed overnight on a last minute booking after a flight was cancelled. The studios were relatively "no frills" but clean and comfortable and a reasonable size. There was a nice balcony with table and chairs overlooking the pool. Linen, towels, kettle, crockery, toaster were provided but no toiletries other than soap. There was a microwave and hob, with a few pans etc. There's a small fridge. The pool area looked quite nice although we didn't use it. Although the property was full it was quiet (Sunday night between Xmas and New Year). The staff were very helpul - they booked a taxi for us to get back to the airport in the morning and responded very quickly by email when I contacted them subsequently to ask for the invoice in soft copy. It was perfect for what we needed for an overnight stay arranged at the last minute.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Bertha

Liked: Cleanliness, amenities, property conditions & facilities, communication
The person who did my checking is really nice 👌
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Bertha

Liked: Cleanliness, amenities, property conditions & facilities, communication
The person who did my checking is really nice 👌
Stayed 1 night in Nov 2024
Verified

4/10 Poor

FATIMA

Disliked: Amenities, communication
Basic room amenities are unavailable. We went in january, which is one of their milder months and there was no heater whatsoever in our room. What made matters much worse is that there is no hot water in the room either. There is a small geyser which barely lasts one quick shower. There was 3 of us in a big room and even after following their wait times for hot water, we all regualrly ended up in cold showers. There is no wifi included in rooms; there are 2 lockers available in the room but you have to pay additonally to use them. Simply overall it was an inconvenient stay, which i would not recommend. There is free safe street parking available included though, which is good. And location is good for beaches.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Simone

Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was ok. Swimming pool pretty cool. The only things I didn't like: you have to pay for using WIFI inside the room and for using the safety deposit box.
Stayed 6 nights in Aug 2024
Verified

8/10 Good

Henricus Maria

Always someone at the reception
Stayed 9 nights in Apr 2024
Verified

8/10 Good

Malin

Liked: Cleanliness, communication
Its basic and a decent option for the price. We did not have issues finding sunbeds or anything like that. Very few rowdy people either and the pool is big. Aircon needs to be rented Same with towels(u get money back) The biggest con is the hotel is old and in need of an upgrade. But if u are comfortable with something simple and a bit dated(but clean and nice personel) this is a good option
Stayed 3 nights in May 2025
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort, communication
It was fine. The room was a bit tired and would have been nice to have a couple of English TV channels but it was fine.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, room comfort, communication

Excellent

This apartment hotel was excellent. I do B&B and in my opinion the cleaning team are excellent. The desk staff were polite and helpful and available 24hrs per day. The hotel is 10 minutes easy walk the the beach and as a solo traveller I felt safe in the area. The apartment had a small kitchen area with crockery, cutlery, hob, microwave and sink. I would definitely stay there again and would recommend the place to anyone.
Stayed 6 nights in Jan 2023
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities, communication
For what we paid the hotel is outstanding, the Guy on reception is super friendly and very knowledgeable about the local area,, he can’t do enough for you. The hotel is really relaxed about bringing your own drink etc to the pool. The pool bar is superb and very reasonable cost wise. The location is fantastic, especially if you’re on a budget, very clean and the water in the swimming pool is immensely clean and warm in the bottom pool! Those wanting to cool off chose the top pool. We will definitely come back every year as this part of Tenerife is fantastic… thank you for a lovely stay
Stayed 3 nights in Apr 2024