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Postresidenz am See

0-star property
Oberseepromenade 28, Arosa, GR (01) 562 1066
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4.6 out of 5
Wonderful!
See all 9 ebookers Reviews

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Penthouse 1-Bedroom Suite

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Town View Deluxe Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Town View 1-Bedroom Suite

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Lake View Deluxe Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Lake View 2-Bedroom Suite

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Lake View 1-Bedroom Suite

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Hotel Description

During your stay at Postresidenz am See, you're just a quick walk from Arosa Lenzerheide Ski Resort. Free breakfast, free WiFi in public areas and a full-service spa are available.

  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a steam room, a sauna and ski-in/ski-out access
  • Steps from Arosa Lenzerheide Ski Resort and Tschuggen-Ost Ski Lift

Postresidenz am See ratings based on 9 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Postresidenz am See

Everyone (5) Couples (3)
5 out of 5

Posted by on 24 Mar 2024

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Comment from Hotel Management

25 Mar 2024 by Postresidenz am See

Dear Ismael, thank you so much for your wonderful review and for choosing to stay with us! We are thrilled to hear that you had an excellent stay. We hope to have the opportunity to welcome you back soon for another great experience.Best regards, the Postresidenz am See Team

5 out of 5
J

Posted by on 1 Mar 2024

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Comment from Hotel Management

4 Mar 2024 by Rezeption, Postresidenz am See

Sehr geehrter Herr Köbi,Vielen Dank, dass Sie sich die Zeit genommen haben, eine Bewertung abzugeben. Wir würden uns freuen uns, Sie bald wiederzusehen.

3 out of 5
Preis / Leisung stimmen überhaupt nicht überein. Das Zimmer mit den knapp 4x4m ist sehr klein für diesen spitzen Preis. Wellness Anlage ist viel zu klein für ein solch grosses Hotel.

Posted by on 25 Feb 2024

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Comment from Hotel Management

25 Feb 2024 by Postresidenz am See

Vielen Dank für Ihre Bewertung und dass Sie sich hierfür die Zeit genommen zu haben. Es tut uns Leid zu hören, dass das Zimmer nicht Ihren Ansprüchen gerecht geworden ist.Wir würden uns dennoch freuen, wenn Sie uns eine zweite Chance geben würden, in welcher wir Sie von unserem Hotel überzeugen konnten.

4 out of 5
Schönes Hotel in top Lage. Alles zu Fuss erreichbar. Leider wurden die Hotelzimmer erst um ca.15.30uhr gereinigt, da waren wir schon retour von unserem Skitag und wollten uns im Zimmer erholen und frisch machen. Personal nett, leider war die Rezeption nicht immer besetzt. Team dürfte noch besser Hand in Hand zusammen arbeiten.

Posted by on 29 Jan 2024

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Comment from Hotel Management

1 Feb 2024 by Rezeption, Postresidenz am See

Sehr geehrte Frau Nadine,Herzlichen Dank, dass Sie sich die Zeit genommen haben, Ihr Feedback zu teilen. Wir freuen uns über Ihre lobenden Worte zur zentralen Lage unseres Hotels und unseres Teams.Es tut uns leid, dass die Zimmerreinigung nicht optimal mit Ihrem Skitag abgestimmt war. Wir versuchen stetig, unseren Kundenservice zu verbessern und danken Ihnen für Ihre wertvollen Anregungen. Wir hoffen, Sie bald wieder bei uns begrüssen zu dürfen, um Ihnen ein rundum angenehmes Erlebnis zu bieten. Freundliche Grüsse, Ihr Postresidenz Team

5 out of 5

Posted by on 22 Jan 2024

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Comment from Hotel Management

23 Jan 2024 by Christina Consani, Hoteldirektorin

Wir freuen uns, dass Sie einen schönen Aufenthalt bei uns hatten!

5 out of 5

Posted by on 3 Jan 2024

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Comment from Hotel Management

16 Jan 2024 by Christina Consani, Managing Director

Your positive feedback is the best reward for our hardworking team! We're so glad you enjoyed your time at our hotel. We can't wait to welcome you back for another exceptional stay.

5 out of 5

Posted by on 30 Dec 2023

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Comment from Hotel Management

30 Dec 2023 by Postresidenz am See

Many thanks for your positive review! We are happy you had a great stay. Your Postresidenz Team

5 out of 5

Posted by on 13 Dec 2023

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Comment from Hotel Management

19 Dec 2023 by Postresidenz am See

Es freut uns sehr, dass Sie einen schönen Aufenthalt bei uns genossen haben!

4 out of 5
Alles tiptop! Nur leider mussten wir fürs Parken 18 Franken bezahlen und konnten das Auto am Folgetag, während dem Skifahren, nicht stehen lassen. Mussten also umparken und im Parkhaus nochmal 15 Franken bezahlen.

Posted by on 8 Dec 2023

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Comment from Hotel Management

8 Dec 2023 by Postresidenz am See

Vielen Dank für Ihre positive Bewertung. Es freut uns, dass es Ihnen bei uns gefallen hat! Es tut uns Leid, dass Sie nicht wussten, dass Tiefgaragenparkplätze bei uns kostenpflichtig sind. Leider waren wir am Folgetag ausgebucht und somit alle Tiefgaragenparkplätze ebenfalls schon vermietet, weshalb Sie nach dem Check-Out Ihr Auto nicht stehen lassen konnten. Wir würden uns sehr freuen, Sie ein andermal wieder bei uns begrüssen zu dürfen! Freundliche Grüsse, Postresidenz am See

About the Postresidenz am See

Location Oberseepromenade 28, Arosa, GR 7050

Property Features

After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. Conveniences such as ski storage and ski passes allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at the hotel's bar. There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi. For a fee, parking is available. This 4-star Arosa hotel is smoke free.

  • 56 guestrooms or units
  • Buffet breakfast (free)
  • Ski lift tickets
  • Ski equipment storage
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Locker space
  • Bar or lounge
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Arosa Station (0.1 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Postresidenz am See offers 56 accommodations with tablet computers and espresso makers. Beds feature premium bedding. Smart televisions come with premium digital channels. Bathrooms include baths or showers with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries. This Arosa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Tablet
  • Smart television
  • Digital channels
  • Premium channels
  • Espresso maker
  • Coffee maker
  • Luxury bedding
  • Bath or shower
  • Rainfall showerhead
  • Cots (free)
  • Housekeeping (daily)
  • International calls (free)
  • Long distance calls (free)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Climate control
  • Children's slippers
  • Wardrobe or cupboard
  • Toothbrush and toothpaste
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

Guests are served a free buffet breakfast daily from 7:30 AM to 10:30 AM.

Postresidenz am See has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include ski-in/ski-out access, Access to hot tub and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Sledding nearby
  • Snowboarding nearby
  • Ice skating nearby
  • Ecotours nearby
  • Mountain climbing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Snow sports gear
  • Cross-country skiing nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Sports massage
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8:00 AM - 10:00 PM. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.

If you are planning to arrive after 11:00 PM, please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - 10:00 PM.
Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.

Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, mobile payments and cash

Mobile payment options include: TWINT

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards and outdoor lighting

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, cash, mobile payments and TWINT. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards and outdoor lighting in all accommodation.

  • Mobile payments
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Front desk opens daily at 8:00 AM
  • Front desk closes daily at 10:00 PM
  • Credit card pre-authorization
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property is not currently implementing any guest safety measures
  • Property is cleaned with disinfectant
  • Security system
  • Guests must provide a copy of their government-issued photo I.D. in advance
  • Staffed front desk
  • Guest will receive an email before arrival 24 hours
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Clean & Safe (Switzerland)
  • Guests will receive an email with special check-in instructions
  • TWINT
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CHF 300 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: CHF 18 per night
  • Nearby parking fee: CHF 15.0 per night (1969 ft away)
  • Kitchen/kitchenette fee: CHF 250 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.