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Mercure Arras Centre Gare

4.0 star property

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Photo gallery for Mercure Arras Centre Gare

Bar (on property)
Family Room, Multiple Beds (Superior)
Bar (on property)
Lounge
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
58 Boulevard Carnot, Arras, Pas-de-Calais, 62000
  • Place, Place des Héros
    ‪5 min walk‬
  • Place, Grand Place
    ‪7 min walk‬
  • Place, Notre Dame Cathedral
    ‪9 min walk‬
  • Airport, Lille (LIL-Lesquin)
    ‪40 min drive‬

Room options

View all photos for Family Room, Multiple Beds (Superior)

Family Room, Multiple Beds (Superior)

Family Room, Multiple Beds (Superior)

9.6 out of 10
Exceptional
(4 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed

Premium bedding, desk, blackout curtains, soundproofing

Standard Room, 1 Single Bed

10.0 out of 10
Exceptional
(1 review)
  • 17 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Privilege, Room, 1 Double Bed with Sofa bed

Privilege, Room, 1 Double Bed with Sofa bed

Privilege, Room, 1 Double Bed with Sofa bed

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 Double Bed

Premium bedding, desk, blackout curtains, soundproofing

Classic Room, 1 Double Bed

9.6 out of 10
Exceptional
(14 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room, 2 Single Beds

Premium bedding, desk, blackout curtains, soundproofing

Classic Twin Room, 2 Single Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Interior
Holiday Inn Express Arras by IHG
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
4.4 out of 5, Excellent, 693 reviews
The price is €88
includes taxes & fees
24 Dec - 25 Dec
Holiday Inn Express Arras by IHG

About this property

Mercure Arras Centre Gare

Art Deco hotel with a fitness center and a 24-hour front desk
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a conference center, a business center, and conference space. Housekeeping is available on request.
Mercure Arras Centre Gare offers 98 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. LED televisions come with premium satellite channels. Bathrooms include bathtubs or showers.

This Arras hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Mercure Arras Centre Gare. During your stay, you're just a quick walk from Eglise Saint Laurent. Features include free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served weekdays for a fee
  • Self parking available for a fee
  • Amenities include a front-desk safe, a business center, and 8 meeting rooms
  • Onsite recreation includes a gym
  • Within a 10-minute walk of Eglise Saint Laurent and Place des Héros
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and 8 meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 11248 square feet (1045 square meters) and includes a conference center. A fitness center, a library, and multilingual staff are also featured at the business-friendly Mercure Arras Centre Gare. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Mercure Arras Centre Gare was completed in December 2019.

This Art Deco Arras hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM and 10:00 AM.
Le 58 - This restaurant serves breakfast and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (EUR 14 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 19 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Le 58

Things to do

  • Gym
  • Library
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 8 meeting rooms
  • Business centre
  • Conference centre (11,248 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1992
  • Communal living room
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Renovated entire property - December 2019
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 2 to January 2:
  • Dining venue(s)
The following facilities are closed on Christmas Eve and New Year's Eve:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.40 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19 per person
  • Covered self parking fee: EUR 14 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Atria
Mercure Atria Arras Centre
Accor Atria Arras Centre
Mercure Atria Arras Centre Hotel Arras
Mercure Arras Centre Gare Hotel
Mercure Arras Centre Gare
Mercure Arras Gare Arras
Mercure Arras Centre Gare Hotel
Mercure Arras Centre Gare Arras
Mercure Arras Centre Gare Hotel Arras

Mercure Arras Centre Gare Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 374 out of 699 reviews
Rating 8 - Good. 245 out of 699 reviews
Rating 6 - Okay. 56 out of 699 reviews
Rating 4 - Poor. 14 out of 699 reviews
Rating 2 - Terrible. 10 out of 699 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Greg

Stayed 1 night in Sep 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight Stay

Hotel is good for overnight stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, bed comfortable and reception very helpful with us trying to park our car. Location excellent.
Stayed 1 night in Aug 2025

8/10 Good

TINA SALISBURY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb hotel with great facilities and great staff. Good restaurant. Excellent breakfast (one of the best). Easy parking. Definitely stay again
Stayed 1 night in Aug 2025

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to the town centre
Stayed 1 night in Aug 2025

8/10 Good

Beryl

Liked: Cleanliness, staff & service, property conditions & facilities
The location of the hotel was super close to the train station.
Stayed 2 nights in Jul 2025

10/10 Excellent

Heather

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Fiona

Stayed 1 night in Jun 2025

10/10 Excellent

Heather

Travelled with family
Liked: Amenities
We stayed here in 2024 and loved it so much we came back. Lovely staff, nice breakfast options and a short walk the citu squares.
Stayed 1 night in Jun 2025

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Stayed 1 night in Jun 2025

8/10 Good

William

Liked: Property conditions & facilities, room comfort
Great stopover in lovely town of Arras. Very friendly staff and lovely bar.
Stayed 1 night in Jun 2025

10/10 Excellent

Gary

Stayed 1 night in Jun 2025

8/10 Good

Predrag

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Wesley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel in the Heart of the City

Well situated to explore Arras and its restaurant scene.
Stayed 1 night in Apr 2025

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms great breakfast and the dinner was great too
Stayed 2 nights in May 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Excellent position, good value and superb staff. I would strongly recommend.
Stayed 3 nights in May 2025

10/10 Excellent

Beverley

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for proximity to transport (bus & train) plus centre of old town and restaurants 10min walk. Also good layout of hotel inside and good bar / restaurant offering at decent price and quality. Modern rooms with a cosy yet chic decor and quiet.
Stayed 2 nights in Apr 2025

8/10 Good

Janice

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are very helpful in times of need and emergency. They help me out and assisted me especially when it comes to health concern. The place is near to our office too. Strategic location as it is very near to the train station.
Stayed 6 nights in Apr 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

8/10 Good

Rob

Stayed 2 nights in Mar 2025

6/10 Okay

Rhodri, Haverfordwest

Business traveller
Liked: Staff & service, property conditions & facilities
It was ok, but certainly not as expected from the rating. The best wesstern plus 20 mins away was far nocer for the same price and parking was included plus spa.
Stayed 3 nights in Mar 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025