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L'Univers Arras by Elema Hotels ex Hôtel de l'Univers Arras

4.0 star property

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Photo gallery for L'Univers Arras by Elema Hotels ex Hôtel de l'Univers Arras

An outdoor patio area with seating and potted plants.
A courtyard with a central fountain, surrounded by white buildings with arched windows and a tiled roof.
A formal dining room with long tables, chairs, chandeliers, and large windows with curtains.
A bar area with brick walls, wooden shelves, and red bar stools.
A restaurant with brick walls, round tables, and chairs.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Business services

Explore the area

View in a map
3-5 Place de la Croix Rouge, Arras, Pas-de-Calais, 62000
  • Place, Place des Héros
    ‪4 min walk‬
  • Place, Notre Dame Cathedral
    ‪4 min walk‬
  • Place, Grand Place
    ‪7 min walk‬
  • Airport, Lille (LIL-Lesquin)
    ‪41 min drive‬

Room options

View all photos for Room (Charme)

A hotel room with a bed, a chair, a laptop, and two wall-mounted lamps.

Room (Charme)

8.6 out of 10
Excellent
(14 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed
  • Free Wi-Fi

View all photos for Luxury Room, 1 Double Bed

A hotel room with a bed, a chair, a desk, a window with curtains, a wall-mounted mirror, and two wall lamps.

Luxury Room, 1 Double Bed

9.0 out of 10
Wonderful
(13 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Luxury Room, 2 Single Beds

A hotel room with a large bed, a chair, and a window with curtains.

Luxury Room, 2 Single Beds

8.8 out of 10
Excellent
(6 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, 2 Single Beds

A hotel room with a bed, a desk with a laptop, a shower area, and a bathroom with a mirror and towel rack.

Room, 2 Single Beds

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite

A hotel room with a bed, a desk, a chair, a mirror, and a window with curtains.

Junior Suite

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for DOUBLE CLASSIC

Desk, blackout curtains, iron/ironing board (on request), free WiFi

DOUBLE CLASSIC

  • 13 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Double Luxe

Desk, blackout curtains, iron/ironing board (on request), free WiFi

Double Luxe

  • 13 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

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About this property

L'Univers Arras by Elema Hotels ex Hôtel de l'Univers Arras

This smoke-free hotel features a restaurant, a bar/lounge, and self parking. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and conference space are onsite. Housekeeping is available on request.
L'Univers Arras by Elema Hotels ex Hôtel de l'Univers Arras offers 38 accommodations with coffee/tea makers and bathrobes. Televisions come with digital channels.

Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on request. Amenities available on request include irons/ironing boards.

Our customers tell us they can't get enough of the helpful staff at L'Univers Arras by Elema Hotels ex Hôtel de l'Univers Arras. During your stay, you're just a quick walk from Maison Robespierre. You'll find features like free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy French cuisine while dining at Le Clusius
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Steps from Maison Robespierre and 4 minutes by foot from Eglise Saint Laurent
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 5 meeting rooms.

Public spaces have free WiFi. Event space at this hotel measures 1938 square feet (180 square meters) and includes conference space. A terrace, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly L'Univers Arras by Elema Hotels ex Hôtel de l'Univers Arras. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Arras hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Le Clusius - This restaurant specializes in French cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Le Saint Vincent - Onsite wine bar. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Secured parking on site (EUR 10 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 18 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Le Clusius
  • Le Saint Vincent

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Turndown service

Business services

  • 1,938 square feet of conference space
  • 5 meeting rooms
  • Business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (75 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from July 6 to August 16:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: EUR 13 per pet, per day
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.40 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Secured self parking fee: EUR 10 per night
  • Pet fee: EUR 13 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children 18 years old and younger aren't allowed at this property.

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

de L'Univers Arras
Hotel de L'Univers Arras
Najeti Hôtel l'Univers Arras
Najeti Hôtel l'Univers
Najeti l'Univers Arras
Najeti l'Univers

L'Univers Arras by Elema Hotels ex Hôtel de l'Univers Arras Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 270 out of 594 reviews
Rating 8 - Good. 236 out of 594 reviews
Rating 6 - Okay. 63 out of 594 reviews
Rating 4 - Poor. 18 out of 594 reviews
Rating 2 - Terrible. 7 out of 594 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely building, beautifully renovated, with an excellent restauran.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A truly lovely hotel although looking a little worn. The staff are fantastic and very helpful.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

William David

Liked: Cleanliness
We had a great stay! The hotel staff were helpful and very accomodating. Our room was lovely and very clean. We had breakfast there 3 mornings and it was very good. We travelled by train and it was an easy walk from the train station. We would certainly stay here again.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Michael

Quaint and terrific property
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great city centre venue friendly and efficient checkout with secure parking offered for our 2 motorcycles
Stayed 1 night in Apr 2026
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service
The staff was excellent as well as a great location. The building itself is tired but that’s okay.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good base to explore Arras. Central location and easy to get to by car.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room, friendly efficient staff, lovely food and wine list. Bed to firm for us.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Menno

Liked: Cleanliness, staff & service, amenities
Beautiful ambiance, nice staff. and central locatiob
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Seth

Liked: Cleanliness, staff & service, amenities
Lovely place to stay! Room and bathroom were clean and spacious. Parking is reasonably priced and secure. Staff are very friendly, helpful and welcoming. Will most likely return next year :)
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant staff and excellent breakfast but restaurant for the evening disappointing. Central location was good as was ability to park. I
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Margaret

Liked: Staff & service, property conditions & facilities
Staff were very helpful and polite. We didn’t eat in the hotel. Coffee/tea/glasses etc could have been better but in general we would recommend the hotel
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the old city section of Arras. A short walk from Place des Heros town square. Private parking area is tight but workable. You will be directed to your specific parking place by the front desk staff. You might need another set of eyes to help you get out of your spot, but it works. We ate at restaurants on the town square. The spring weather was warm and sunny, and the square was packed and buzzing with happy voices. Very cool spot to have visited. Extensively restored following WW1.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

J Murray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, comfortable rooms in a well maintained hotel.
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay in ARRAS, the hotel is ideally situated in the centre of town with helpful staff.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

ALISON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again and again.

Lovely hotel within walking distance to main square. Prebookable onsite parking for €10 per night.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Sylvain

Liked: Cleanliness, staff & service, amenities
Top
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Great place to stay, short walk to the square
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Trevor

A very attractive hotel. A couple of minor issues but quickly resolved by the very helpful ladies on reception.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and very friendly

Had a brilliant stay for two nights and completely happy. Great location and a motorcycle friendly hotel, highly recommended.
Stayed 1 night in Apr 2025
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service, amenities
Good location
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Sebastien

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Clean and tidy hotel, very well located for town centre
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building and good central location. Very comfortable and excellent breakfast
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with clean rooms
Stayed 3 nights in Aug 2024