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Four Points By Sheraton Arusha, The Arusha Hotel

4.0 star property

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Photo gallery for Four Points By Sheraton Arusha, The Arusha Hotel

Premium Room, 1 King Bed, Balcony, Pool View | View from room
Garden view
1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Restaurant
Exterior

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Gym
  • Air conditioning

Explore the area

Map
Corner Of Uhuru Road Clock Tower, Arusha
  • Arusha Clock Tower
    ‪2 min walk‬
  • Maasai Market and Curios Crafts
    ‪5 min walk‬
  • Arusha International Conference Centre
    ‪10 min walk‬
  • Kilimanjaro (JRO-Kilimanjaro Intl.)
    ‪58 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds, Pool View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Room, 2 Queen Beds, Pool View

  • 17.43 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Balcony, Garden View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Premium Room, 1 King Bed, Balcony, Garden View

  • 20.79 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, 1 Bedroom, Balcony

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Premier Suite, 1 Bedroom, Balcony

  • 15.64 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Suite, 1 Bedroom

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Premier Suite, 1 Bedroom

  • 23.58 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony, Pool View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Premium Room, 1 King Bed, Balcony, Pool View

  • 25.28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (View)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Room, 1 King Bed (View)

7.6 out of 10
Good
(5 reviews)
  • 16.71 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Balcony, Garden View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Premium Room, 2 Queen Beds, Balcony, Garden View

  • 15.66 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Pool View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Pool View

  • 17.42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Traditional Room, 2 Queen Beds

9.8 out of 10
Exceptional
(7 reviews)
  • 21.81 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Traditional Room, 1 Queen Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Traditional Room, 1 Queen Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 14.70 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Four Points By Sheraton Arusha, The Arusha Hotel

Colonial hotel with a fitness center and an outdoor pool
Along with an outdoor pool, this hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a hot tub are onsite. Housekeeping is available on request.
Four Points By Sheraton Arusha, The Arusha Hotel offers 114 air-conditioned accommodations with iPod docking stations and minibars. Televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Four Points By Sheraton Arusha, The Arusha Hotel. During your stay, you're just a quick walk from Arusha Clock Tower. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • The restaurant, poolside bar, and bar/lounge offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Steps from Arusha Clock Tower and 4 minutes by foot from Maasai Market and Curios Crafts
Four Points By Sheraton Arusha, The Arusha Hotel offers its guests a children's pool, an outdoor pool, a hot tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center and meeting rooms are available. A terrace, barbecue grills, and multilingual staff are also featured at the family-friendly Four Points By Sheraton Arusha, The Arusha Hotel. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Arusha hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Four Points By Sheraton Arusha, The Arusha Hotel has a restaurant on site.
24-hour room service is available.

Languages

English, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: TZS 41,400 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Children's pool
  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1894
  • Colonial architecture
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • IPod dock
  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 6:00 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Four Points By Sheraton Arusha, The Arusha Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately TZS 41400 per person
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
The front desk at this property is open daily from 6:00 AM - midnight.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Arusha Hotel
Hotel Arusha
The Hotel Arusha
Four Points By Sheraton Arusha The Arusha Hotel
Four Points By Sheraton Arusha, The Arusha Hotel Hotel
Four Points By Sheraton Arusha, The Arusha Hotel Arusha
Four Points By Sheraton Arusha, The Arusha Hotel Hotel Arusha

Four Points By Sheraton Arusha, The Arusha Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 84 out of 145 reviews
Rating 8 - Good. 43 out of 145 reviews
Rating 6 - Okay. 11 out of 145 reviews
Rating 4 - Poor. 3 out of 145 reviews
Rating 2 - Terrible. 4 out of 145 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Omar

Disliked: Staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Pierre

Stayed 6 nights in Oct 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Weekend Retreat

Such a lovely stay. Heart of town, but peaceful. Stay was so kind, rooms very clean and bed was comfy!
Stayed 2 nights in Jan 2025

10/10 Excellent

Parvinder

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Sultan

Liked: Staff & service, property conditions & facilities
Clean and friendly staff.
Stayed 1 night in Jan 2025

8/10 Good

Glorious, Moshi

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Hotel
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort

Great location

We stayed at Four Points Arusha for a night before our safari. The hotel is conveniently located about 20-30 minutes from Arusha Airport, and the staff at the check-in desk were very friendly. Unfortunately, the rooms had a musty smell, and smelled like stale cigarettes, and the air conditioning was very noisy, even when switched off.
Stayed 1 night in Dec 2024

10/10 Excellent

Zlata

Stayed 2 nights in Nov 2024

10/10 Excellent

Oren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Only luxary hotel around

This is a very western style hotel - you feel for a moment outside. The gardens are very nice and the staff in resturant are great.
Stayed 1 night in Oct 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property and good location. Very safe, staff was pleasant and helpful. Good choices in the restaurant.
Stayed 1 night in Sep 2024

10/10 Excellent

Amina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Mary, Alamo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful African Grace and hospitality! Wonderful bed after a long travel day. Safe for mother and child traveling together.
Stayed 1 night in Sep 2024

10/10 Excellent

Martha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we had a great and comfortable stay at the Sheraton Arusha Hotel. Everyone was very friendly, professional and accommodating.
Stayed 2 nights in Aug 2024

10/10 Excellent

Marc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous staff, well trained with highlevel standards. Good rooms and food.
Stayed 1 night in Sep 2024

6/10 Okay

Meryam

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jeremy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great service and staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Omar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Jul 2024

10/10 Excellent

Michelle

Stayed 1 night in Feb 2024

8/10 Good

Nicolas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was a pleasurable experience

It was a pleasurable experience.
Stayed 2 nights in May 2024

10/10 Excellent

Patrick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best in Arusha

Great service and attentive staff. Everything ran perfectly. This was a perfect place to stay and close to the Parks and Safari.
Stayed 2 nights in May 2024

10/10 Excellent

Joseph, Marangu

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in so many ways. Shout out to Messrs Krisha (GM) and Kimaro on the management side, Scholastica at front desk / reception, and Jackson, Eva, and Mikidadi in the restaurant. Great customer services.
Stayed 1 night in May 2024

10/10 Excellent

Julie, Austin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very professional and helpful. Beautiful property and well maintained
Stayed 1 night in Apr 2024

10/10 Excellent

Julie, Austin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was well taken care of. Rooms were clean and staff were very friendly and helpful. Would definitely stay again
Stayed 2 nights in Apr 2024

10/10 Excellent

Abby

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredible! Helpful and polite!
Stayed 1 night in Mar 2024

8/10 Good

Abera

Stayed 1 night in Feb 2024