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Fenix Furano

4.0 star property

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Photo gallery for Fenix Furano

3 Bedroom Penthouse Suite | Living area
3 Bedroom Penthouse Suite
Lobby sitting area
Lobby lounge
3 Bedroom Penthouse Suite | Living area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Laundry
  • Air conditioning
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
19-10 Kitanominecho, Furano, Hokkaido, 076-0034
  • Place, Furano Ski Resort
    ‪1 min walk‬
  • Place, Ningle Terrace
    ‪5 min drive‬
  • Place, Garden of Wind
    ‪8 min drive‬
  • Airport, Asahikawa (AKJ)
    ‪50 min drive‬

Room options

View all photos for Superior Hotel Room

3 bedrooms, premium bedding, in-room safe, individually decorated

Superior Hotel Room

9.4 out of 10
Exceptional
(3 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Deluxe Studio

Deluxe Studio

Deluxe Studio

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for 1 Bedroom Suite

In-room dining

1 Bedroom Suite

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for 2 Bedroom Premier Suite (Dual Key)

3 bedrooms, premium bedding, in-room safe, individually decorated

2 Bedroom Premier Suite (Dual Key)

10.0 out of 10
Exceptional
(1 review)
  • 71 sq m
  • 2 bedrooms
  • Sleeps 5
  • 4 Twin Beds

View all photos for 2 Bedroom Suite

3 bedrooms, premium bedding, in-room safe, individually decorated

2 Bedroom Suite

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Twin Beds and 1 Double Bed

View all photos for 3 Bedroom Premier Suite (Triple Key)

3 Bedroom Premier Suite (Triple Key)

3 Bedroom Premier Suite (Triple Key)

10.0 out of 10
Exceptional
(4 reviews)
  • 101 sq m
  • 3 bedrooms
  • Sleeps 7
  • 6 Twin Beds

View all photos for 3 Bedroom Suite (Dual Key)

3 bedrooms, premium bedding, in-room safe, individually decorated

3 Bedroom Suite (Dual Key)

  • 84 sq m
  • 3 bedrooms
  • Sleeps 7
  • 4 Twin Beds and 1 Double Bed

View all photos for 3 Bedroom Penthouse Suite

3 Bedroom Penthouse Suite | Living area

3 Bedroom Penthouse Suite

10.0 out of 10
Exceptional
(1 review)
  • 110 sq m
  • 3 bedrooms
  • Sleeps 7
  • 4 Twin Beds and 1 King Bed

View all photos for Superior Studio (B)

3 bedrooms, premium bedding, in-room safe, individually decorated

Superior Studio (B)

  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Superior Studio (C1)

3 bedrooms, premium bedding, in-room safe, individually decorated

Superior Studio (C1)

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Superior Studio (C2)

3 bedrooms, premium bedding, in-room safe, individually decorated

Superior Studio (C2)

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for 1 Bedroom Suite

3 bedrooms, premium bedding, in-room safe, individually decorated

1 Bedroom Suite

  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

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About this property

Fenix Furano

Ski hotel with ski-in/ski-out access and a restaurant
With direct access to the slopes, Fenix Furano makes guests feel at home with amenities like a restaurant, ski storage, and ski passes. Weekly housekeeping is available.
Fenix Furano offers 83 accommodations with espresso makers and safes. These individually decorated and furnished accommodations have separate sitting areas and include desks and dining tables. Beds feature premium bedding. Flat-screen televisions come with satellite channels.

Bathrooms include slippers, toilets with an electronic bidet, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided weekly.

Recreational amenities at the hotel include ski-in/ski-out access and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Fenix Furano, you're just a quick walk from Furano Ski Resort. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the family restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes complimentary bicycles and ski-in/ski-out access
  • Steps from Furano Ski Resort and 9 minutes by foot from Asahigaoka Sogotoshi Park
There's a restaurant on site. Public spaces have free WiFi. Fenix Furano offers its guests ski-in/ski-out access and complimentary bicycles. Multilingual staff, ski storage, and tour/ticket assistance are also featured at Fenix Furano. Limited free parking is available on a first-come, first-served basis.

This 4-star Furano hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 9:30 AM.
Fenix Restaurant and Bar - Onsite family restaurant. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Limited on-site parking (max 2 spaces per unit)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:30 AM for a fee: JPY 2,500 per person
  • A restaurant

Restaurants on site

  • Fenix Restaurant and Bar

Things to do

  • Free bicycle rentals
  • Shopping
  • Ski lift privileges
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access

Family friendly

  • Dining table
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 7 floors
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Extra futon (surcharge)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Dining table
  • Espresso maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
Breakfast is not included in Breakfast rates for children ages 0-5, and can be requested onsite for the listed child breakfast fee.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for JPY 9600 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately JPY 2500 per person
  • Futon bed fee: JPY 9600 per night
  • Crib (infant bed) fee: JPY 9600 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival at the property.
Housekeeping service is provided every 4 days.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Fenix Furano Hotel
Fenix Furano Furano
Fenix Furano Hotel Furano

Fenix Furano Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 78 out of 130 reviews
Rating 8 - Good. 31 out of 130 reviews
Rating 6 - Okay. 10 out of 130 reviews
Rating 4 - Poor. 5 out of 130 reviews
Rating 2 - Terrible. 6 out of 130 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kunsoo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

KA YU DECEMBER

Stayed 4 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is a little difficult to get to if you don't have a car. The bus runs only a couple of times a day from the airport so plan accordingly and is at the top of a hill (which makes sense for ski but is a trek if you're on your feet). It is a very clean and beautiful property and the staff go above and beyond to be helpful and make your stay comfortable. The views from the room are spectacular.
Stayed 2 nights in Jul 2025

6/10 Okay

Keith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern building, contemporary style, nice color scheme, cheerful and polite staff. Bathroom and shower areas rather small, no convenient place to hang towels or clothes. Bedding was comfortable. Meal options were very limited, especially breakfast was disappointing. Overall, a pleasant stay..
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
The chef in the lobby restaurant makes homemade delicious tofu - you gotta try it. The hotel is clean and modern. There are only a few restaurants nearby but the hotel restaurant is good.
Stayed 2 nights in Jul 2025

10/10 Excellent

GYEONGDEOK

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

YAN SAN

Stayed 3 nights in Jun 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, clean and new property.
Stayed 1 night in Jun 2025

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities
Feels like home
Stayed 7 nights in Jun 2025

8/10 Good

Josephine

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
It was a clean hotel. The staff was friendly. However, 1. The tissue box was hidden under the basin deep inside the shelf. 2. The shower area could've been better designed as the water sprayed all over the non-shower area. 3. There were no cups for brushing of teeth.
Stayed 1 night in Jun 2025

10/10 Excellent

Joanna

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff is very friendly and helpful. Apartment is clean and new.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jil

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had everything we needed and it was a modern set up. New as well. Loved it.
Stayed 3 nights in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Beside the ski lifts but far from town
Stayed 2 nights in Apr 2025

10/10 Excellent

Preston, Austintown

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay there. Easy to get around, friendly stuff, spoke very well english. We love the the ski storage area. We definitely will come back.
Stayed 6 nights in Mar 2025

10/10 Excellent

Derek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is right accross the gondola. Staff is super friendly and helpful. All of them speak excellent English. During peak ski season, be sure to reserve dinner at the hotel ahead of time.
Stayed 2 nights in Jan 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Ah Huay

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Was there during the change of season,
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with some luxurious rooms and great finishes. It’s really a condo, not a hotel, and I would recommend having a car if you visit. It can be very pricey.
Stayed 1 night in Sep 2024

6/10 Okay

Cheuk Yuen

Travelled with family
Liked: Cleanliness, property conditions & facilities
Living area, kitchen and bedroom are good, however bathroom is not designed for guests use, one typical example is lack of towel railing.
Stayed 2 nights in Aug 2024

6/10 Okay

Derek

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities
No dishwasher for the unit with a kitchen. Not sure how clean the dishes are. Only one elevator for the whole building.
Stayed 1 night in Jul 2024

10/10 Excellent

Julian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located at the top of a slope. The hotel rooms are well maintained. The kitchen wares and tools are well stuffed and they provide good quality kitchen tools such as pots, pans, ovens, different type of glasses for different drink, good quality fork n spoon and bowls and plates. Well thought-out space for bedroom, the hall & kitchen area. Their housekeeping was very efficient. The housekeepers come in a team and within 15mins or so, they would have completed cleaning, mopping and changing out towels etc. The only thing that is lacking in that facility is onsen. It would be great if the place has an onsen which guests could use it. The nearest onsen is just next door which we have to pay and subject to the hotel timing for non-hotel guests' user. Otherwise, the place is good for big group of travellers or family with grown kids/ young kids.
Stayed 6 nights in Jun 2024

10/10 Excellent

Mr Barry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property during the ski season, but you really need a car in the summer months. Nice quiet location for a summer vacation.
Stayed 3 nights in Jun 2024

8/10 Good

Chien-Ting

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is close to the ski resort. It is a new hotel and it is also family-friendly. We come to this hotel around May and therefore it's not in peak season. I think not too many people will choose here except for skiing. However, I like the quiet here and also we have a kitchen to enjoy family time together.
Stayed 2 nights in May 2024

6/10 Okay

Carole

Liked: Cleanliness, property conditions & facilities
The property is new and room is well appointed. At check in I was informed about the cleaning schedule. However they did not clear the rubbish as promised on the next day. It is not great if you are staying for 3 nights. The hotel seems to operate on low staffing because there is no front-desk. This hotel location is great for skiing because the chairlift is across the street. I like that the front office staff speaks decent English which is relief in Japan.
Stayed 3 nights in May 2024