Aloft Asheville Downtown

3.0 star property

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Photo gallery for Aloft Asheville Downtown

Property amenity
Lounge
Lounge
View from property
Outdoor pool

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
51 Biltmore Avenue, Asheville, NC, 28801
  • Place, Wicked Weed Brewing
    ‪2 min walk‬
  • Place, The Orange Peel
    ‪3 min walk‬
  • Place, Harrah's Cherokee Center - Asheville
    ‪9 min walk‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪17 min drive‬

Room options

aloft, Traditional Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(104 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

aloft, Traditional Room, 2 Queen Beds, City View

9.6 out of 10
Exceptional
(62 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

aloft, Traditional Room, 1 King Bed, Mountain View

9.6 out of 10
Exceptional
(28 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed

aloft, Traditional Room, 2 Queen Beds, Mountain View

9.4 out of 10
Exceptional
(23 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

aloft, Suite, 1 King Bed, City View

  • Mountain view
  • Sleeps 4
  • 1 King Bed

Traditional Room, 2 Queen Beds, Mountain View, Poolside

10.0 out of 10
Exceptional
(6 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

aloft, Traditional Room, 1 King Bed, Mountain View, Poolside

9.4 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Traditional Room, 2 Queen Beds, Mountain View, Poolside (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

Traditional Room, 1 King Bed, City View (Hearing Accessible)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

Traditional Room, 1 King Bed, Mountain View, Poolside (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Traditional Room, 2 Queen Beds, Mountain View (Mobility/Hearing Accessible, Tub)

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Traditional Room, 1 King Bed, Mountain View (Mobility Accessible, Tub)

  • Mountain view
  • Sleeps 2
  • 1 King Bed

Traditional Room, 1 King Bed, Mountain View (Mobility Accessible, Roll-in Shower)

  • Mountain view
  • Sleeps 2
  • 1 King Bed

Traditional Room, 2 Queen Beds, City View (Mobility Accessible, Tub)

  • City view
  • Sleeps 4
  • 2 Queen Beds

Traditional Room, 2 Queen Beds, City View (Mobility Accessible, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Aloft Asheville Downtown

Hotel in Asheville with a coffee shop and an outdoor pool
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Aloft Asheville Downtown offers 115 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 42-inch LCD televisions come with premium digital channels. Bathrooms include showers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the shopping around Aloft Asheville Downtown. During your stay, you're just a quick walk from Fine Arts Theatre. Free WiFi in public areas, an outdoor pool, and a restaurant are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the pool and the central location
  • 14 minutes by car from Biltmore Estate and 7 minutes from Blue Ridge Parkway Asheville Entrance
  • Pets welcome for free
  • Pet-friendly amenities are available, including food and water bowls
Aloft Asheville Downtown offers its guests an outdoor pool and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 646 square feet (60 square meters) and includes conference space. A terrace, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Aloft Asheville Downtown. Parking is available for a fee.

This 3-star Asheville hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.
Re-fuel - This bistro serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (USD 17 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 12 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Re-fuel

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 646 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (84 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (173 centimetre wide door)
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2012
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Designer toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels
  • IPod dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 12 to 20 per person
  • Self parking fee: USD 17 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in October.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Aloft Asheville Downtown
Aloft Hotel Asheville Downtown
Aloft Asheville Downtown Hotel
Aloft Asheville Hotel

Aloft Asheville Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 787 out of 1003 reviews
Rating 8 - Good. 129 out of 1003 reviews
Rating 6 - Okay. 53 out of 1003 reviews
Rating 4 - Poor. 21 out of 1003 reviews
Rating 2 - Terrible. 13 out of 1003 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Mikaela

Stayed 2 nights in Oct 2025

8/10 Good

Catherine

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice hotel in a great location. We love the fact that the Aloft is very dog friendly, and we chose to stay there specifically for the convenience of the outdoor doggy area that used to be near the pool, but they got rid of it, so that was a big disappointment. Rooms are well designed but getting a bit tired. Really poor quality bedding, non-fitted sheets that don't stay on, lumpy and uncomfortable pillows.... It was okay when a room at the Aloft was around $200 but now that it costs $350+ a night, it is not really acceptable. There are more luxurious hotels in this area in the same price range. All in all, the Aloft is a good hotel but the value for money is just not there anymore.
Stayed 1 night in Nov 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities
Place is solid. Want to come back when the pool is open.
Stayed 1 night in Oct 2025

10/10 Excellent

Gabrielle

Liked: Cleanliness, amenities, property conditions & facilities
Nice room. Could use better bedding with blankets.
Stayed 1 night in Oct 2025

10/10 Excellent

Wendy, MAPLE GROVE

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the atmosphere and nice room Great location
Stayed 2 nights in Oct 2025

6/10 Okay

james

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Hotel staff was nonchalant about informing guests about the room and hallways being carpet cleaned. No information was available outside of a letter stating that the cleaning was to occur on a 1 day notice. Further inquiries were deflected with an answer of "I don't know". Personal effort was required by this guest to exempt our room from the carpet cleaning by seeking an audience with the General Manager. No assistance or follow up by the hotel front desk
Stayed 4 nights in Oct 2025

10/10 Excellent

Dylan

Stayed 3 nights in Oct 2025

10/10 Excellent

Franklin Trey

Can’t wait to visit again
Stayed 1 night in Oct 2025

10/10 Excellent

Amanda

Stayed 3 nights in Oct 2025

4/10 Poor

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was our 4th stay in this hotel. Always a great experience. Friendly staff, excellent location, nice bar area, great outdoor space. Will definitely be back again.
Stayed 1 night in Oct 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, great location, good for dogs.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jennifer

Stayed 2 nights in Oct 2025

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will book again!

Common areas and room were clean. Staff was friendly and helpful. Nicest hotel gym we’ve ever used. Conveniently located as well.
Stayed 2 nights in Oct 2025

8/10 Good

Danielle

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 3 nights in Oct 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent everything!!!! they even help foster out stray dogs what a wonderful property so clean we had a great view. I can’t say anything bad about this property and it smelled magnificent. I’d come back here again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Kari

Stayed 3 nights in Oct 2025

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Paula

Liked: Cleanliness
Stayed 2 nights in Oct 2025

10/10 Excellent

Glauco

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend it. Great location.
Stayed 2 nights in Oct 2025

8/10 Good

Cyndi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Alissah, Gainesville

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the room and the view.
Stayed 1 night in Oct 2025

8/10 Good

Stacey

Stayed 3 nights in Oct 2025

10/10 Excellent

gayle

Stayed 3 nights in Oct 2025

10/10 Excellent

Ronda, Mabank

Stayed 1 night in Oct 2025