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Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel

3.0 star property
VIP Access

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Photo gallery for Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel

Exterior
Standard Room, 2 Queen Beds, Non Smoking
Property amenity
Free daily on-the-go breakfast
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
4 Roberts Rd, Asheville, NC, 28803
  • Place, Asheville's Fun Depot
    ‪1 min walk‬
  • Place, Blue Ridge Parkway Asheville Entrance
    ‪2 min drive‬
  • Place, Biltmore Estate
    ‪5 min drive‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪14 min drive‬
VIP Access
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Down duvets, Tempur-Pedic beds, individually decorated

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(28 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(51 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Down duvets, Tempur-Pedic beds, individually decorated

Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(32 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, Multiple Beds, Non Smoking

Room, Multiple Beds, Non Smoking

Room, Multiple Beds, Non Smoking

8.8 out of 10
Excellent
(17 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Single Room, 1 King Bed, Non Smoking

Luxury Single Room, 1 King Bed, Non Smoking

Luxury Single Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby
Clarion Inn Biltmore Village
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.4 out of 5, Excellent, 1,665 reviews
The price is €60
includes taxes & fees
4 Jan - 5 Jan 2026
Clarion Inn Biltmore Village

About this property

Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel

Hotel in Asheville with free breakfast and a fitness center
Along with an indoor pool, this smoke-free hotel has a fitness center and a snack bar/deli. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite. Housekeeping is available on request.
Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel offers 73 accommodations with coffee/tea makers and designer toiletries. Each accommodation is individually furnished and decorated. Tempur-Pedic beds feature down comforters. A pillow menu is available. 42-inch LCD televisions come with satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the free breakfast at Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel. During your stay, you're just a quick walk from Asheville's Fun Depot. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a business center, a meeting room, and a gift shop
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the cleanliness and comfy beds
  • 14 minutes by car from Biltmore Estate and 7 minutes from Harrah's Cherokee Center - Asheville
Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A business center and a meeting room are available. A terrace, a vending machine, and gift shops/newsstands are also featured at the business-friendly Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel. Free self parking is available. A complete renovation of Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel was completed in January 2023.

This 3-star Asheville hotel is smoke free.

Guests are served free on-the-go breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas
  • Wine tours

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping on request
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • In a nature reserve
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (86 centimetre high)
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (92 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2009
  • Fireplace in lobby
  • Renovated entire property - January 2023
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Tempur-Pedic mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 10.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Brookstone Asheville
Brookstone Lodge
Brookstone Lodge Asheville
Brookstone Hotel Asheville
Brookstone Lodge
Brookstone Lodge near Biltmore Village Ascend Hotel Collection

Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 540 out of 1001 reviews
Rating 8 - Good. 283 out of 1001 reviews
Rating 6 - Okay. 111 out of 1001 reviews
Rating 4 - Poor. 44 out of 1001 reviews
Rating 2 - Terrible. 23 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Barbara

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We went to this hotel on our honeymoon. Everything was perfect except the bed. It would probably be great for others, but we both suffer from back pain and the bed was extremely soft. We will be coming back again!
Stayed 1 night in Sep 2025

2/10 Terrible

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The room was clean people were friendly. The walls were paper thin we heard the ice machine ALL night. There was an incident each night that was incredibly disturbing. The front desk employee had to get a ball bat out and run off a drunk female and 2 others. This went on for about 10 or 15 minutes. They should have called the police. I will not ever stay here again!!!!
Stayed 2 nights in Sep 2025

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities
Was ok. Nothing special.
Stayed 1 night in Sep 2025

10/10 Excellent

Jocelyn, Greenville

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traveled for business and it was very convenient to the highway. Clean rooms and breakfast was good. Loved that coffee was available 24/7 in the lobby.
Stayed 4 nights in Sep 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My boyfriend and me went for our one yr Anniversary and we had a great time. The staff was very nice and attentive.
Stayed 3 nights in Sep 2025

10/10 Excellent

Lea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in Asheville

We were very happy with our choice to stay here. There are so many hotels to choose from and never having been to Asheville before we went primarily on price and reviews and we were not disappointed. I would definitely stay here again.
Stayed 4 nights in Sep 2025

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and comfortable stay!
Stayed 4 nights in Sep 2025

10/10 Excellent

Brenda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Reasonable price.
Stayed 1 night in Sep 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Rashad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the front desk was very friendly. A great introduction to a great stay
Stayed 2 nights in Sep 2025

8/10 Good

christie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was great. Breakfast was good. Could have used normal size pillows for the bed.
Stayed 2 nights in Sep 2025

8/10 Good

Naz, Columbia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in a central location off interstate 40 this facility can use some help in making itself more visible. While it is next to a busy noisy commuter street the building is hidden behind trees making difficult to see. There’s no signage directing guests to its entrance. The interior is clean and the front desk is staffed by attentive employees. The room I stayed in was spacious and clean. A minor beef was with the malfunctioning television which would switch from color to b&w every other second. Didn’t report it. Overall the Brookstone lodge didn’t disappoint as there were no lofty expectations. Has it earned my business for future visits to Asheville? Yes.
Stayed 2 nights in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Stayed 1 night in Sep 2025

6/10 Okay

Angelia, Deltona

Travelled with family
Liked: Staff & service
The bed. Was comfortable. Not too hard, not too soft. Just right. The room was very clean. However breakfast was just mediocre and the smell in the hotel is awful. It has an indoor pool so the chlorine smell overpowers everything in the hotel. That has to be the strongest smelling pool I’ve ever seen. If my room is above the 2nd floor, I would stay here again. Not the first floor though, the chemicals are rough
Stayed 1 night in Sep 2025

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms. 2 chairs comfortable beds. Pool towels available, lots of outlets and phone connections. Barn door on bath saved space. Very large screen tv. Spotty WiFi at first but later it was better. Great place and reasonably priced
Stayed 1 night in Sep 2025

6/10 Okay

Rudibel

Stayed 1 night in Sep 2025

8/10 Good

Frank

Business traveller
Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Diana, Pasig

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Biltmore
Stayed 2 nights in Aug 2025

8/10 Good

Lora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very small parking. But over all, quiet til cops and ambulance.
Stayed 1 night in Sep 2025

6/10 Okay

Alexandra

Liked: Staff & service
The hotel was safe and the staff was helpful when I had questions. The hotel room smelled of mildew/urine which I think came from the AC unit. We didn’t mention it to the staff since my partner couldn’t smell it, maybe it was just me. We ended up getting a glade plug in and that helped.
Stayed 8 nights in Aug 2025

10/10 Excellent

Kathy, Concord

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

john

Travelled with group
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Corneliu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, clean and convenient location
Stayed 6 nights in Aug 2025

8/10 Good

Deborah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff at the desk. The only thing I would recommend changing is having coffee available around the clock because breakfast is not until 630 and business travelers would appreciate that I am sure or have earlier breakfast options. But overall very nice for the price.
Stayed 2 nights in Sep 2025