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Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel

3.0 star property
VIP Access

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Photo gallery for Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel

Exterior
Room, Multiple Beds, Non Smoking
Property amenity
Lobby
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
4 Roberts Rd, Asheville, NC, 28803
  • Place, Asheville's Fun Depot
    ‪1 min walk‬
  • Place, Blue Ridge Parkway Asheville Entrance
    ‪2 min drive‬
  • Place, Biltmore Estate
    ‪5 min drive‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪14 min drive‬
VIP Access
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Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Down duvets, Tempur-Pedic beds, individually decorated

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(30 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(55 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Down duvets, Tempur-Pedic beds, individually decorated

Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(33 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, Multiple Beds, Non Smoking

Room, Multiple Beds, Non Smoking

Room, Multiple Beds, Non Smoking

8.8 out of 10
Excellent
(17 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Single Room, 1 King Bed, Non Smoking

Luxury Single Room, 1 King Bed, Non Smoking

Luxury Single Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Exterior
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  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.5 out of 5, Wonderful, 1,893 reviews
The price is €66
includes taxes & fees
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About this property

Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel

Hotel in Asheville with an indoor pool and free breakfast
Along with an indoor pool, this smoke-free hotel has a fitness center and a snack bar/deli. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite. Housekeeping is available on request.
Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel offers 73 accommodations with coffee/tea makers and designer toiletries. Each accommodation is individually furnished and decorated. Tempur-Pedic beds feature down comforters. A pillow menu is available. 42-inch LCD televisions come with satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the free breakfast at Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel. During your stay, you're just a quick walk from Asheville's Fun Depot. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a business center, a meeting room, and a gift shop
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the comfy beds and cleanliness
  • Steps from Asheville's Fun Depot and a 3-minute drive from Blue Ridge Parkway Asheville Entrance
Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A business center and a meeting room are available. A terrace, a vending machine, and gift shops/newsstands are also featured at the business-friendly Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel. Free self parking is available. A complete renovation of Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel was completed in January 2023.

This 3-star Asheville hotel is smoke free.

Guests are served free on-the-go breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas
  • Wine tours

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping on request
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • In a nature reserve
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (86 centimetre high)
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (92 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2009
  • Fireplace in lobby
  • Renovated entire property - January 2023
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Tempur-Pedic mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 10.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Brookstone Asheville
Brookstone Lodge
Brookstone Lodge Asheville
Brookstone Hotel Asheville
Brookstone Lodge
Brookstone Lodge near Biltmore Village Ascend Hotel Collection

Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 566 out of 1061 reviews
Rating 8 - Good. 295 out of 1061 reviews
Rating 6 - Okay. 129 out of 1061 reviews
Rating 4 - Poor. 48 out of 1061 reviews
Rating 2 - Terrible. 23 out of 1061 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Laya

Liked: Property conditions & facilities
The floor of the bathroom was not clean at all!!… lots of hairs in the shower. The breakfast wasn’t good.
Stayed 2 nights in Nov 2025

6/10 Okay

David

Stayed 1 night in Nov 2025

10/10 Excellent

Jeanne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2025

10/10 Excellent

Jamaica Marie

Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness, great customer service
Stayed 1 night in Nov 2025

8/10 Good

Karen

Liked: Cleanliness
Friendly Staff, great breakfast, room was comfortable, door on bathroom screw came off, but worked out ok, put on closet shelf. Fan in bathroom did not work. Cover to remote batteries missing but worked ok. I have stayed here 5 other times, I will come again for future visits to Asheville. Very convenient location for us.
Stayed 4 nights in Nov 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities
The room was excellent.
Stayed 2 nights in Nov 2025

10/10 Excellent

Brenda Lee

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and we were able to get in early. Staff cleaned the room very well. Accommodations were nice. Staff was friendly and helpful.
Stayed 3 nights in Nov 2025

10/10 Excellent

Charleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The premises were clean and seemed very efficient. The linens were nice and it felt cozy without being over stuffed.
Stayed 2 nights in Oct 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room very vlean
Stayed 1 night in Oct 2025

6/10 Okay

Lesa

Stayed 3 nights in Oct 2025

10/10 Excellent

Joe

Stayed 1 night in Oct 2025

10/10 Excellent

Laurel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is very friendly and do a great job keeping the condition of things great for guests. The location is very convenient to all the Asheville area sights.
Stayed 2 nights in Oct 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service
Not thing fancy just. A good roomm and friendly staff — a price performer
Stayed 1 night in Oct 2025

10/10 Excellent

Jesse, Marshville

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Oct 2025

10/10 Excellent

Farah

Stayed 1 night in Oct 2025

8/10 Good

Rebecca

Stayed 1 night in Oct 2025

6/10 Okay

Mary K

Travelled with family
Liked: Cleanliness
Room was noisy and overall a disappointing motel.
Stayed 1 night in Oct 2025

8/10 Good

Lisa

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room was very nice and clean. The pool was cold though.
Stayed 2 nights in Oct 2025

8/10 Good

Jason

Business traveller
Liked: Cleanliness, staff & service
Clean rooms and very nice staff
Stayed 2 nights in Oct 2025

8/10 Good

Mary Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, staff friendly, breakfast had many choices, and air conditioning worked great. The tub in bathroom was slippery— had to be very careful. Beds were very comfortable. Would definitely stay there again!
Stayed 3 nights in Oct 2025

10/10 Excellent

Karyn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located. Very clean and comfortable room.
Stayed 1 night in Oct 2025

10/10 Excellent

Eric

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were as good as a private club or upper-end hotel. Personable, knowledgable, customer centric.
Stayed 2 nights in Oct 2025

8/10 Good

Robert

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Room was semi clean but there was trash and very dirty at the wall behind door could tell they just clean with door open and they can’t see it there. Pool was not heated and extremely cold.
Stayed 2 nights in Oct 2025

6/10 Okay

Mary Ellen

Travelled with family
Liked: Cleanliness, staff & service
For the price, this was not a place I'd stay again. The man at the front desk was helpful and efficient, and the rooms were sufficiently clean, so kudos to the staff, but I assumed by the pics it was just a better quality hotel. Our A/C worked well until the middle of the night, when it got hot in the room.
Stayed 1 night in Oct 2025

8/10 Good

Kathryn, Overland Park

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located. It looked like it had been some other brand of hotel that they just changed over to this one. The breakfast choices were just OK. Only had one elevator, which guests have to share with the cleaning people, causing the poor cleaning people to have to wait for an elevator.
Stayed 3 nights in Oct 2025