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Comfort Inn Biltmore West

2.5 star property

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Photo gallery for Comfort Inn Biltmore West

A modern lobby with a stone fireplace, comfortable seating, and a large TV screen.
A reception area with a dark wood panel counter, a large mirror, and recessed lighting.
A gym with stationary bikes, a treadmill, and a bench. There are three framed pictures on the wall.
A hotel room with a bed, bedside tables, a desk with a computer, and a TV.
A hotel breakfast area with a self-service station, a refrigerator, and a coffee machine.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
15 Crowell Rd, Asheville, NC, 28806
  • Place, French Broad River
    ‪4 min drive‬
  • Place, WNC Farmers Market
    ‪4 min drive‬
  • Place, Asheville Outlets
    ‪4 min drive‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪13 min drive‬

Room options

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, each with white linens and brown headboards. There is a bedside table with a lamp and a phone.

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(96 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking

A hotel room with a large bed, a wooden nightstand, a desk, a chair, and a lamp.

Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Business Suite, 1 King Bed

A hotel room with a large bed, two bedside tables, a red throw blanket, and two wall-mounted lamps.

Business Suite, 1 King Bed

7.2 out of 10
Good
(5 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a blue armchair, a small table, and two bedside lamps.

Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(29 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Bathtub, Mobility, Hearing Accessible)

A hotel room with a bed, bedside tables, a desk with a computer, and a TV.

Room, 1 King Bed, Accessible, Non Smoking (Bathtub, Mobility, Hearing Accessible)

8.4 out of 10
Very good
(5 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower, 1st Floor)

A hotel room with a bed, bedside tables, a desk with a computer, and a TV.

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower, 1st Floor)

7.4 out of 10
Good
(3 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for 2 Queen Beds, Nonsmoking

A hotel room with two beds, wooden headboards, bedside lamps, and a carpeted floor.

2 Queen Beds, Nonsmoking

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower, 1st Floor)

A hotel room with a bed, bedside tables, a desk with a computer, and a TV.

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower, 1st Floor)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Comfort Inn Biltmore West

A fitness center, a 24-hour business center, and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and a meeting room are onsite.
Comfort Inn Biltmore West offers 62 accommodations with safes and coffee/tea makers. Beds feature down comforters. 37-inch LCD televisions come with premium digital channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Asheville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Comfort Inn Biltmore West gets high marks from our customers. During your stay, you'll be close to WNC Farmers Market. You'll find features like free WiFi in public areas and free self parking, plus a gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 5-minute drive from WNC Farmers Market and 6 minutes from Asheville Outlets
  • Pets welcome for a fee (restrictions apply)
Comfort Inn Biltmore West offers its guests a fitness center and a seasonal outdoor pool. Public spaces have free WiFi. A 24-hour business center and a meeting room are available. Free breakfast is available daily. A vending machine, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Comfort Inn Biltmore West. Free self parking is available.

This Asheville hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 24.00 per pet, per night
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 24.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open June 01 and close August 31.
  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Comfort Inn Biltmore
Comfort Inn Biltmore Hotel
Comfort Inn Biltmore Hotel West
Comfort Inn Biltmore West
Asheville Comfort Inn
Comfort Inn Asheville
Comfort Inn West Hotel Asheville
Comfort Inn Biltmore West Hotel Asheville
Comfort Inn Biltmore West Hotel
Comfort Inn Biltmore West Asheville
Comfort Inn Biltmore West Hotel
Comfort Inn Biltmore West Asheville
Comfort Inn Biltmore West Hotel Asheville

Comfort Inn Biltmore West Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 547 out of 1010 reviews
Rating 8 - Good. 325 out of 1010 reviews
Rating 6 - Okay. 90 out of 1010 reviews
Rating 4 - Poor. 16 out of 1010 reviews
Rating 2 - Terrible. 32 out of 1010 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice day at this property. The staff was nice and easily accessible on the freeway to downtown Asheville.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and clean; decent breakfast buffet and very friendly, helpful staff. Recommend!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Allen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a good $100 hotel room. Nothing fancy and the area is a little rough, but clean and the staff was nice.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly, Room was clean and there was a good breakfast
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities
We were very happy with our visit .
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was awesome
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient clean and friendly staff
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, amenities
Room was very nice, breakfast was good, and we appreciated the real friendliness of the staff.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Helen

Liked: Cleanliness, property conditions & facilities
The room was very clean and the staff helpful.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities
The beds and pillows were absolutely comfortable for a quick overnight. I would not ever hesitate to stay here again. Thank you so much.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great, very personable & clean
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Marjorie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet. Good location too for our trip! Updated and friendly.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Terrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast was ok. Bed was sublime. Lots of hot water. Very Clean
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Banymaday

Liked: Cleanliness, amenities, property conditions & facilities
Clean room Friendly staff Easy check in
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice!! Totally satisfied!!
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Pranay

Liked: Staff & service, property conditions & facilities
Fresh breakfast
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Bonny

Liked: Cleanliness, staff & service, amenities
Check in was fast and efficient. Room was clean and spacious, as was the entire place. Good breakfast, and coffee always available in the lobby.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Vonda

Liked: Cleanliness, amenities
Clean, updated and very comfortable bed and pillows.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff and comfortable beds
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

J.

Friendly staff, great location, comfy beds, nice breakfast
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

Jeffrey

Staff was great
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Deidre

Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel is old but clean. The breakfast was old and rotten fruit. The staff was nice.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is off of the main road, but accessible as a main artery to where ever in Asheville, NC you need to go. The room was spotless, bathroom polished, and there was no smell of smoke. It was a true nonsmoking room. The bed had clean fresh linens on it. The breakfast was well laid out and flavourful. Staff were very friendly. Parking was easy.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Jennifer

Liked: Property conditions & facilities
Oddly placed building, tucked behind a red roof and not good signage to get to the hotel. Quiet and clean. Super nice evening desk lady.
Stayed 1 night in Mar 2026