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Crowne Plaza Resort Asheville by IHG

3.5 star property

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Photo gallery for Crowne Plaza Resort Asheville by IHG

Exterior
Junior Suite, 1 King Bed
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
Seasonal outdoor pool, pool umbrellas, pool loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1 Resort Dr, Asheville, NC, 28806
  • Place, Asheville Treetops Adventure Park
    ‪3 min walk‬
  • Place, French Broad River
    ‪7 min walk‬
  • Place, New Belgium Brewing Company
    ‪18 min walk‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Mobility)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications, Mobility)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Balcony

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Balcony

9.6 out of 10
Exceptional
(7 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Mobility)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Communications, Mobility)

8.0 out of 10
Very good
(2 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Communications Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Communications Accessible)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Mobility)

9.4 out of 10
Exceptional
(3 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility Accessible)

Room amenity

Room, 2 Queen Beds, Accessible (Mobility Accessible)

7.4 out of 10
Good
(3 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Balcony

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(34 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

8.8 out of 10
Excellent
(12 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Balcony

Room amenity

Standard Room, 1 King Bed, Balcony

8.2 out of 10
Very good
(36 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

7.8 out of 10
Good
(7 reviews)
  • Hill view
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Pool Access

Room amenity

Standard Room, 1 King Bed, Pool Access

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Pool Access

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Pool Access

8.0 out of 10
Very good
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.3 out of 5, Excellent, 1,061 reviews
The price is €71
includes taxes & fees
22 Feb - 23 Feb
Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel

About this property

Crowne Plaza Resort Asheville by IHG

Hotel in Asheville with a 24-hour fitness center and a seasonal outdoor pool
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, a seasonal outdoor pool, and a business center. Housekeeping is available on request.
Crowne Plaza Resort Asheville by IHG offers 274 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and complimentary weekday newspapers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Crowne Plaza Resort Asheville by IHG's great location. During your stay, you're just a quick walk from Asheville Treetops Adventure Park. Free WiFi in public areas, free self parking, and a restaurant are available.
  • Free WiFi
  • Free self parking
  • Enjoy American cuisine and golf course views while dining at Overlook Restaurant
  • Full breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym, mountain biking, and bike rentals
  • Guests have great things to say about the location and the helpful staff
  • 5 minutes by foot from Asheville Treetops Adventure Park and a 3-minute drive from Aston Park
  • Pets welcome for a fee (restrictions apply)
Crowne Plaza Resort Asheville by IHG offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and 11 meeting rooms. Event space at this hotel measures 365973 square feet (34000 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Crowne Plaza Resort Asheville by IHG. Self parking is free.

This 3.5-star Asheville hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 11 AM.
Overlook Restaurant - Overlooking the golf course, this restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare.
The Lobby Bar - This bar specializes in American cuisine. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 6:30 AM to 11 AM for a fee: USD 10 to 25 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Overlook Restaurant
  • The Lobby Bar

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Golf
  • Hiking/biking trails
  • Mountain biking
  • Seasonal outdoor pool
  • TV in common areas
  • Ziplining

Family friendly

  • Fenced pool
  • In-room cot
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (365,973 square foot of space)

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per accommodation, per night
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 25 for adults, and USD 0 to 15 for children
  • Pet fee: USD 35 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in October.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Asheville Crowne Plaza Resort
Crowne Plaza Asheville
Crowne Plaza Resort
Crowne Plaza Resort Asheville
Crowne Plaza Hotel Asheville
Crowne Plaza Resort Asheville Hotel Asheville

Crowne Plaza Resort Asheville by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 524 out of 1004 reviews
Rating 8 - Good. 240 out of 1004 reviews
Rating 6 - Okay. 132 out of 1004 reviews
Rating 4 - Poor. 54 out of 1004 reviews
Rating 2 - Terrible. 54 out of 1004 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Leslie

I cancelled my room on the same day that i reserved it, and was still charged! Never again will i sue your services
Stayed 1 night in Oct 2025

10/10 Excellent

Matthew

Stayed 2 nights in Oct 2025

8/10 Good

Lois

Liked: Cleanliness, property conditions & facilities, room comfort
Clean room
Stayed 3 nights in Nov 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities
Very large spacious room, everything clean and in working order. Pleasant view.
Stayed 1 night in Nov 2025

10/10 Excellent

PECK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 2 nights in Nov 2025

10/10 Excellent

Leah

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Overall, this resort is amazing! Walking in you really feel like it’s a place of luxury. But it is an older resort and some odd issues can crop up my shower handle broke during my stay and it was really hard to get the water to the right temperature.
Stayed 1 night in Oct 2025

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff Spacious and clean room
Stayed 1 night in Nov 2025

10/10 Excellent

Edmund

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Consistently excellent. Service is superb. Food is excellent and underrated. Been going since COVID, and it is always a pleasure.
Stayed 2 nights in Nov 2025

10/10 Excellent

Angelyn

Stayed 2 nights in Oct 2025

10/10 Excellent

Arlett

Stayed 3 nights in Oct 2025

2/10 Terrible

Roy

Business traveller
I’m a local resident and I had issues at my home today busted water pipes in a old house and people in my home working clean it up and I couldn’t stay there tonight so I want someplace close to my home and where I can get some rest The one problem I didn’t have enough money for the $250 deposit cause I have a new bank card and I didn’t have it in my possession. I did have $170 on my Apple Pay and I hadn’t put the new card Apple Pay I just think that the assistant manager could see that I was in a bad place and needed some assistance then my phone died so I asked do you have a plug so I could charge my phone the woman behind the counter told me you don’t have any plugs and I’m thinking I’m sure this hotel has electrical outlets to plug in my phone. Maybe that is a misunderstanding. Terrible experience.
Stayed 1 night in Nov 2025

6/10 Okay

Paul

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Rooms are old and outdated. Toilets felt like I was in a kids daycare. Felt more like a retirement home then a nice hotel
Stayed 1 night in Nov 2025

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean. Lovely lobby and bar. Close proximity to downtown. Great staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Alyssa

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly. Clean room too.
Stayed 1 night in Nov 2025

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Older hotel but revamped nicely. Lobby is outstanding. Rooms are nice
Stayed 2 nights in Oct 2025

10/10 Excellent

Phil

Stayed 2 nights in Oct 2025

10/10 Excellent

Robert, RALEIGH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there for 4 nights. The dining and the bar were awesome. Staff was very friendly and entertaining. We will come again!
Stayed 3 nights in Oct 2025

10/10 Excellent

Liz, Fort Mill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and they offered a shuttle into Asheville which was very helpful.
Stayed 2 nights in Oct 2025

10/10 Excellent

Francis

Stayed 7 nights in Oct 2025

10/10 Excellent

Amber

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Linda, Louisburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful fireplace next to the bar. A great place to sip wine and read a book.
Stayed 1 night in Oct 2025

2/10 Terrible

Robert

Disliked: Cleanliness
Stayed 2 nights in Oct 2025

8/10 Good

Neshawn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pet and people friendly
Stayed 3 nights in Oct 2025

8/10 Good

joan

Stayed 2 nights in Oct 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was not as friendly as the rest of the staff, but after check in, things were very good
Stayed 1 night in Oct 2025