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Crowne Plaza Resort Asheville by IHG

3.5 star property

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Photo gallery for Crowne Plaza Resort Asheville by IHG

Exterior
Point of interest
Bar (on property)
Exterior
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1 Resort Dr, Asheville, NC, 28806
  • Place, Asheville Treetops Adventure Park
    ‪3 min walk‬
  • Place, French Broad River
    ‪7 min walk‬
  • Place, New Belgium Brewing Company
    ‪18 min walk‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Mobility)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications, Mobility)

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Balcony

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Balcony

9.6 out of 10
Exceptional
(7 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Mobility)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Communications, Mobility)

8.0 out of 10
Very good
(2 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Communications Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Communications Accessible)

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Mobility)

9.4 out of 10
Exceptional
(3 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility Accessible)

Room amenity

Room, 2 Queen Beds, Accessible (Mobility Accessible)

7.4 out of 10
Good
(3 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Balcony

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(34 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

8.8 out of 10
Excellent
(12 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Balcony

Room amenity

Standard Room, 1 King Bed, Balcony

8.2 out of 10
Very good
(36 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

7.8 out of 10
Good
(7 reviews)
  • Hill view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Pool Access

Room amenity

Standard Room, 1 King Bed, Pool Access

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Pool Access

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Pool Access

8.4 out of 10
Very good
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

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Interior
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  • Hot tub
  • Breakfast included
  • Pet-friendly
4.6 out of 5, Wonderful, 1,002 reviews
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includes taxes & fees
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About this property

Crowne Plaza Resort Asheville by IHG

A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, a seasonal outdoor pool, and a business center. Housekeeping is available on request.
Crowne Plaza Resort Asheville by IHG offers 274 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and complimentary weekday newspapers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Crowne Plaza Resort Asheville by IHG's great location. During your stay, you're just a quick walk from Asheville Treetops Adventure Park. Free WiFi in public areas, free self parking, and a restaurant are available.
  • Free WiFi
  • Free self parking
  • Enjoy American cuisine and golf course views while dining at Overlook Restaurant
  • Full breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym, mountain biking, and bike rentals
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute drive from Harrah's Cherokee Center - Asheville and a few minutes from The Orange Peel
  • Pets welcome for a fee (restrictions apply)
Crowne Plaza Resort Asheville by IHG offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and 11 meeting rooms. Event space at this hotel measures 365973 square feet (34000 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Crowne Plaza Resort Asheville by IHG. Self parking is free.

This 3.5-star Asheville hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 11 AM.
Overlook Restaurant - Overlooking the golf course, this restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare.
The Lobby Bar - This bar specializes in American cuisine. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 6:30 AM to 11 AM for a fee: USD 10 to 25 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Overlook Restaurant
  • The Lobby Bar

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Golf
  • Hiking/biking trails
  • Mountain biking
  • Seasonal outdoor pool
  • TV in common areas
  • Ziplining

Family friendly

  • Fenced pool
  • In-room cot
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (365,973 square foot of space)

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per accommodation, per night
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 25 for adults, and USD 0 to 15 for children
  • Pet fee: USD 35 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in October.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Asheville Crowne Plaza Resort
Crowne Plaza Asheville
Crowne Plaza Resort
Crowne Plaza Resort Asheville
Crowne Plaza Hotel Asheville
Crowne Plaza Resort Asheville Hotel Asheville

Crowne Plaza Resort Asheville by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 529 out of 1011 reviews
Rating 8 - Good. 241 out of 1011 reviews
Rating 6 - Okay. 135 out of 1011 reviews
Rating 4 - Poor. 52 out of 1011 reviews
Rating 2 - Terrible. 54 out of 1011 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Kiana

Stayed 1 night in Dec 2025

10/10 Excellent

Russell, Orlando

Stayed 2 nights in Dec 2025

2/10 Terrible

CHASE

Stayed 3 nights in Oct 2025

6/10 Okay

jeannette

It was very old and coming from the lobby which was a nice it was disappointing
Stayed 1 night in Dec 2025

10/10 Excellent

Isabella

Stayed 1 night in Dec 2025

8/10 Good

Brice

Stayed 3 nights in Dec 2025

10/10 Excellent

Beverly

Stayed 1 night in Dec 2025

6/10 Okay

Michael, West Des Moines

Stayed 1 night in Dec 2025

6/10 Okay

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
The room and service were fine, but the $50 incidental charge was never debited back to my account 7 seven days after we stayed at your hotel. I called the hotel to find out why and they said that they had canceled out the incidental fee on their end and that I now much contact my bank to figure out what is going on. I should not now need to get entangle with my bank to have this fee returned to my account. Seven days and counting and this problem has not yet been resolved. Crown Plaza should be able to do more to get my incidental funds reimbursed.
Stayed 1 night in Dec 2025

6/10 Okay

Mia

Overall my stay was okay. I had to be moved to another room in the middle of the night because a dog would not stop barking. The shuttle only works on the weekend. The staff was not very friendly. The food and drinks at the bar were good. The grounds were nice.
Stayed 3 nights in Dec 2025

10/10 Excellent

Ricardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Excellent service overall Very professional and friendly staff Great location Great food
Stayed 3 nights in Dec 2025

10/10 Excellent

Hunter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly courteous and hospitable staff, dinner and drinks at the restaurant were great, clean rooms and nice views of the hills.
Stayed 1 night in Dec 2025

10/10 Excellent

Schuyler

Stayed 3 nights in Dec 2025

8/10 Good

Tobias

Liked: Cleanliness, staff & service, amenities
The lobby is impressive and cozy and the beds are comfortable. The breakfast buffet is decent.
Stayed 2 nights in Dec 2025

10/10 Excellent

Ronald

Good
Stayed 1 night in Dec 2025

6/10 Okay

Alicia

Travelled with partner
Liked: Amenities, property conditions & facilities
The room was nice however the bathroom could have been cleaned better. There’s nothing worse than getting in a shower and seeing hair in Druid’s rent parts of the shower. The bedding was also “worn” with the appearance that there were spots on the comforter. Those need to be tossed instead of reusing. It wasn’t a good look.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jenn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room wasvery clean. All the staff members went beyond to make you feel welcomed! Very satisfied with everything! Will be definitely booki g again in the future.
Stayed 1 night in Dec 2025

6/10 Okay

Steve

Stayed 1 night in Dec 2025

10/10 Excellent

Jerri S

Stayed 1 night in Dec 2025

10/10 Excellent

Shanna

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The lobby/dinning is stunning. Rooms where clean and quite
Stayed 1 night in Dec 2025

10/10 Excellent

Missy

Business traveller
Liked: Cleanliness, staff & service, amenities
The staff was exceptional! The girls at the front desk were very helpful. The bartender for our event was very very nice and did a great job. Everything was very clean. The only thing I did not like is the bathroom and the closets were very small.
Stayed 2 nights in Dec 2025

4/10 Poor

Peter

Travelled with partner
Disliked: Cleanliness, amenities
Yes very …outdated They did not clean room as requested I had to ask for a TV guide they handed me a four page document with all different channels Never explained which channels correctly told us what channel
Stayed 1 night in Dec 2025

8/10 Good

Lauren, Deptford Township

Travelled with partner
Liked: Amenities, property conditions & facilities
The room was okay. Could use some TLC and the walls of this hotel are paper thin. There was a dog show event going on and one of the participants was next door to us. They were up daily at 5am and so were we with the noise coming from their room unfortunately. The view from our balcony was beautiful though!
Stayed 3 nights in Dec 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

8/10 Good

Tina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Large room is what stood out.
Stayed 3 nights in Dec 2025