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Days Inn by Wyndham Asheville/Mall

2.5 star property

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Photo gallery for Days Inn by Wyndham Asheville/Mall

Fitness facility
Exterior
Desk, blackout curtains, iron/ironing board, free cots/infant beds
Outdoor pool
Interior

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
201 Tunnel Road, I-40 & Hwy 240, Asheville, NC, 28805
  • Place, AMF Star Lanes - Asheville
    ‪2 min walk‬
  • Place, Asheville Mall
    ‪8 min walk‬
  • Place, Innsbruck Mall
    ‪14 min walk‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪19 min drive‬

Room options

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includes taxes & fees
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About this property

Days Inn by Wyndham Asheville/Mall

Along with an outdoor pool, this hotel has a fitness center and coffee/tea in a common area. Self parking is free. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite.
Days Inn by Wyndham Asheville/Mall offers 127 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary newspapers and coffee/tea makers. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Days Inn by Wyndham Asheville/Mall, you're just a quick walk from Asheville Mall. Features include free self parking, plus an outdoor pool and a gym.
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Just a 3-minute drive from The Orange Peel and a few minutes from Harrah's Cherokee Center - Asheville
  • Pets welcome for a fee (restrictions apply)
Days Inn by Wyndham Asheville/Mall offers its guests an outdoor pool and a fitness center. Business amenities include a business center and 3 meeting rooms. Event space at this hotel measures 1800 square feet (167 square meters) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Days Inn by Wyndham Asheville/Mall. Self parking is free.

Smoking is allowed in designated areas at this Asheville hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,800 square feet of conference space
  • 3 meeting rooms
  • Business centre

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 2 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laundry detergent
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Days Inn Asheville Mall
Days Inn Hotel Asheville Mall
Asheville Days Inn
Days Inn Asheville Mall Hotel Asheville
Days Inn Asheville/Mall Hotel Asheville
Days Inn Asheville/Mall Hotel
Days Inn Asheville/Mall Asheville
Days Inn Asheville/Mall
Days Inn Wyndham Asheville/Mall Hotel Asheville
Days Inn Wyndham Asheville/Mall Hotel
Days Inn Wyndham Asheville/Mall Asheville
Days Inn Wyndham Asheville/Mall
Days By Wyndham Asheville Mall
Days Inn by Wyndham Asheville/Mall Hotel
Days Inn by Wyndham Asheville/Mall Asheville
Days Inn by Wyndham Asheville/Mall Hotel Asheville

Days Inn by Wyndham Asheville/Mall Reviews

Reviews

6.2
Rating 10 - Excellent. 170 out of 1000 reviews
Rating 8 - Good. 260 out of 1000 reviews
Rating 6 - Okay. 214 out of 1000 reviews
Rating 4 - Poor. 201 out of 1000 reviews
Rating 2 - Terrible. 155 out of 1000 reviews

6.4/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, shower was nice, TV offered good options. Front desk staff were rude. Pool was not operational one day and freezing once it was operational. Lobby was nice and complimentary breakfast was very basic (partly due to Covid).
Stayed 3 nights in Jul 2021
Verified

2/10 Terrible

Treva

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like anything. This hotel was closed but Expedia booked us anyways. Got there and the hotel was about to be bulldozed. Huge inconvenience on our travel.
Stayed 1 night in Sep 2021
Verified

4/10 Poor

Katherine

Disliked: Staff & service, amenities, property conditions & facilities
The room smelled like smoke and AC barely worked so we didn’t end up staying.
Stayed 1 night in Aug 2021
Verified

6/10 Okay

Chelsea

Liked: Staff & service, room comfort

Great staff

Not the most well kept place, but staff was super friendly and accommodating.
Stayed 2 nights in Aug 2021
Verified

4/10 Poor

Ben

Disliked: Cleanliness, amenities, property conditions & facilities
Kari, the gal that checked me in was nice. Our room was clean, the pool water was crystal clear. The rest of the property needs help. Pick up trash, stop looking like a drug rehab center.
Stayed 2 nights in Aug 2021
Verified

2/10 Terrible

Karen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in but didn’t stay. Unsafe with homeless and room smelled, bed looked like someone laid in it walls and doors filthy. Don’t stay here! Friends room had no towels and holes in sheets, light not working. Wyndham should be ashamed to have this place associated with their name! Anything on Tunnel St is filled with homeless! Was told by an uber driver that transients allowed to stay here during the week! We drove 26 miles to stay in Arden at the Courtyard by Marriott where we had a great stay.
Stayed 2 nights in Aug 2021
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom was filthy. The towels were threadbare. The carpet dirty and the sheets had a red stain on them which were plain to see-I was told it was a rust stain. Even so, the fitted sheet should not have been used. The worst of it all was the bathtub! It’s the worst hotel I have ever stayed in! It was quite an eye opener.
Stayed 2 nights in Jul 2021
Verified

4/10 Poor

Christine

Disliked: Staff & service, property conditions & facilities, room comfort

Double billed, not given room I booked

I don’t really expect much from a days inn—they are all pretty old and in disrepair—but when I get ripped off financially as well I have to say something. I prepaid for a king room on hotels.com via PayPal and when I went to check in, was informed a king room wasn’t available and was assigned to double room 111 (this room has a really strange stain on the bathtub so I wouldn’t shower while I was there). Then the hotel charged my debit card (shown for “incidentals”) for the room AGAIN so now I have paid for the wrong room TWOCE. When I called the hotel to explain I had been double billed, the desk clerk who Answered claimed I had been a “no Show”—this will be news to the desk clerk And maintenance. Guy on duty, who kept having to bring new key cards for us to get in the room because none of them worked in the room lock. Since I can’t get a response from either hotels.com or the hotel, I filed a dispute with PayPal in the hopes of getting one of the charges reversed so I at least only paid for the crappy/wrong room once.
Stayed 1 night in Jul 2021
Verified

2/10 Terrible

Christpher

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not worth what I was charged

The hotel room was very dirty. The parking lot LED lights were set in strobe and when I asked about this I was told it was on purpose. I barely got any sleep because of this. I was only able to shower once due to not getting new towels (even though the first ones didn’t look washed). Overall this was not worth the money spent.
Stayed 2 nights in Jul 2021
Verified

4/10 Poor

Sally

Liked: Staff & service
Disliked: Room comfort

Disappointed

I was disappointed in the size of the beds. I was also upset that the room beside us being they were smoking weed so much it came through our vent which we had a 5 year old with us. They also partied and argued all night causing us to not get sleep. We also were disappointed with the vending machines because the homeless people were sleeping beside the machines.
Stayed 1 night in Jul 2021
Verified

4/10 Poor

Keri

Disliked: Amenities, property conditions & facilities
The beds were comfortable. The hotel in general was run down and it seemed under staffed.
Stayed 1 night in Jul 2021
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bugs, gross shower, smelly room, loud people by the pool late at night. Never again.
Stayed 1 night in Jul 2021
Verified

6/10 Okay

Jeff

Not bad for the price

The room was ok. Location was very convienent. No towels in the room when we checked in.
Stayed 2 nights in Jul 2021
Verified

4/10 Poor

Mary

Disliked: Cleanliness, property conditions & facilities, room comfort
The staff was nice and the price was affordable but the conditions were terrible. There was black mold growing in the A/C units, the shower drain was clogged with hair and there were no stoppers for the sinks. The rooms smelled unclean and like smoke. There were homeless people walking around everywhere. It was pretry disappointing.
Stayed 1 night in Jul 2021
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty
Stayed 1 night in Jul 2021
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Very disappointed that the front desk "macho night manager" put us in a ROACH INFESTED room, my son slept in the car after killing 25 roaches; there were no towels nor toilet paper in the room. My mother was not feeling well, so we dealt with it the first night. The next morning the house keeping staff and front desk lady were GREATLY helpful and moved us immediately to a newly cleansed room.
Stayed 2 nights in Jul 2021
Verified

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cheap rooms

Awesome
Stayed 2 nights in Jul 2021
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
It was the craziest experience ever. We got our room. After a couple hours the ac started splitting out water on the floor. We went to front desk to ask for a different room. Then he finally gave us another room. We went to that room which a couple people were in it. So we go back to front desk. Finally he gave us the room that couple had the keys to. Finally we get to the room. Everything worked fine, but we had no towels. Then at breakfast that was par. Still hotel had no towels.
Stayed 1 night in Jul 2021
Verified

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This is an older hotel that needs some TLC. Terribly understaffed. It took almost 25 minutes to get checked in and the gentleman at the front desk was struggling with the computer. He was having problems accepting credit cards. We finally got to the room and there were no towels, a cigarette burn on one of the comforter covers and later we found that the carpet was soaked under the A/C. It was late, a Friday night, and we had a pet with us so we just made the best of it.
Stayed 1 night in Jul 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was top notch. Everything we needed. Pool was huge (7 ft). The rooms were clean.
Stayed 1 night in Jul 2021
Verified

6/10 Okay

Verified traveller

The room smelled and there were no towels upon check in.
Stayed 2 nights in Jul 2021
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property is very run down and filthy. We couldn’t stay. We immediately took our stuff back to the car and left. No towels, hair in the beds, gaps under the door, greasy food fingerprints and hair on the phone, which didn’t work, severely outdated, dirty and drippy bathroom. My husband looked at me and said, I can’t sleep here. We drive 2.5 more hours to Columbia to get a different hotel.
Stayed 1 night in Jul 2021
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Drugs and Hookers! Don’t stay here.
Stayed 1 night in Jul 2021
Verified

6/10 Okay

Gail

Liked: Cleanliness, staff & service

Good second option

Old outdated rooms in which some of the things were in disrepair or just old. The overall layout of the motel was nice with a nice pool located centrally. The beds were not comfortable but the room was clean and the rate was cheap for the area. The concierge, Gail was super nice, welcoming and helpful.
Stayed 1 night in Jul 2021
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
It’s Horrible!! Don’t stay!! Nasty!! No towels in rooms had to hunt someone down to get them! The coffee pot in room still had the stuff in it from who knows when. Homeless people doing drugs everywhere! Stuff Rude and hateful!! The chain just needs to shut it down! We have stayed in Days inn in other places and have been pleased. But this one is a disgrace to the chain!!
Stayed 1 night in Jul 2021