Embassy Suites By Hilton Asheville Downtown

3.5 star property

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Photo gallery for Embassy Suites By Hilton Asheville Downtown

2 restaurants; breakfast and dinner served
2 restaurants; breakfast and dinner served
Lobby
Lobby
Bar (on property)

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
192 Haywood Street, Asheville, NC, 28801
  • Place, Harrah's Cherokee Center - Asheville
    ‪6 min walk‬
  • Place, Fired Up Creative Lounge Ashville
    ‪6 min walk‬
  • Place, The Orange Peel
    ‪14 min walk‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪17 min drive‬

Room options

Basic Studio Suite, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Basic Studio Suite, 1 King Bed, Bathtub (Mobility & Hearing)

  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Basic Studio Suite, 1 King Bed (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Basic Suite, 1 King Bed (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Basic Suite, 1 King Bed

9.8 out of 10
Exceptional
(23 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Premium Suite, 1 King Bed, Corner

  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed, Accessible, Corner (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Premium Room, 1 King Bed, Mountain View (Hearing)

  • Mountain view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Suite, 1 King Bed, Mountain View, Corner

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 48 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Suite, 1 King Bed (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Suite, 1 King Bed, Mountain View (Hearing)

  • Mountain view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Suite, 1 King Bed, Mountain View

10.0 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Suite, 2 Queen Beds

9.2 out of 10
Wonderful
(26 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

Suite, 2 Queen Beds (Hearing)

10.0 out of 10
Exceptional
(5 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

Suite, 2 Queen Beds, Mountain View

9.2 out of 10
Wonderful
(7 reviews)
  • Mountain view
  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

Suite, 1 King Bed, Accessible Bathtub, Mountain View (Bathtub, Mobility, Bay View)

  • Mountain view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Suite, 1 King Bed, Bathtub (Mobility & Hearing)

  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Suite, 2 Queen Beds, Bathtub (Mobility & Hearing, Bathtub)

8.0 out of 10
Very good
(2 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

Two-Room Suite With Two Queen Beds-Hearing Accessible

  • Sleeps 6
  • Free Wi-Fi

Two-Room King Suite

  • Sleeps 4
  • Free Wi-Fi

1 King Bed 1 Room Studio Suite

  • Sleeps 4
  • Free Wi-Fi

Similar properties

About this property

Embassy Suites By Hilton Asheville Downtown

Along with 2 restaurants, this hotel has an indoor pool and a fitness center. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include valet parking, dry cleaning, and laundry facilities.
Embassy Suites By Hilton Asheville Downtown offers 188 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 55-inch flat-screen televisions come with premium digital channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Embassy Suites By Hilton Asheville Downtown. During your stay, you're just a quick walk from Harrah's Cherokee Center - Asheville. Enjoy features like free breakfast, free WiFi in public areas, and a free manager's reception.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy American cuisine while dining at E'terie
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include 7 meeting rooms, laundry facilities, and a car charging station
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 5 minutes by foot from Harrah's Cherokee Center - Asheville and a 2-minute drive from The Orange Peel
  • Cats and dogs welcome for a fee
Embassy Suites By Hilton Asheville Downtown offers its guests an indoor pool and a fitness center. There are 2 restaurants on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

There are 7 meeting rooms available. The business-friendly Embassy Suites By Hilton Asheville Downtown also features a vending machine, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Asheville hotel.

Guests are served free buffet breakfast daily. The hotel hosts a free manager's reception daily.
E'terie - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Soprana Rooftop Cucina - This bistro specializes in Italian cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered valet parking on site (USD 30 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • 2 restaurants
  • Free daily manager's reception

Restaurants on site

  • E'terie
  • Soprana Rooftop Cucina

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 7 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Hardwood flooring in room
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (112 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Banquet hall
  • Built in 2023
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Restaurant dining guides
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Guests are required to download the property's Hilton Honors mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: USD 30.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property. Guests are required to download the property's Hilton Honors mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Embassy Suites By Hilton Asheville Downtown Hotel
Embassy Suites By Hilton Asheville Downtown Asheville
Embassy Suites By Hilton Asheville Downtown Hotel Asheville

Embassy Suites By Hilton Asheville Downtown Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 486 out of 577 reviews
Rating 8 - Good. 62 out of 577 reviews
Rating 6 - Okay. 15 out of 577 reviews
Rating 4 - Poor. 8 out of 577 reviews
Rating 2 - Terrible. 6 out of 577 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff very kind, very well located
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff, great location
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Brea

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel! The breakfast buffet was a huge bonus! We will stay here again!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Angie E. Perez

Liked: Cleanliness, amenities, property conditions & facilities
Hotel facilities, access, staff, rooms and breakfast were very good.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities
The staff was great and the hotel was super clean. The location couldnt be better for walking to the downtown shops and restaurants.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

aleem

Liked: Cleanliness, staff & service, amenities
the hotel was clean, room was great, and the location was fantastic
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the best ES i have stayed at. The staff is amazing and the valet team is great. They were so helpful from my arrival to my departure.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Geary

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and staff was very courteous and polite. Definitely would stay here again.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service
Very clean and relaxing
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ruttanatip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, clean, and quiet. Great breakfast options and friendly staff. Able to check in a few hours early and provided with free drink coupons at the hotel bar. Velvet staff were excellent, helpful, and courteous. .
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Saundra

Liked: Cleanliness, staff & service, amenities
The room layout was great and very clean
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, calm, relaxing
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Yitsy

Liked: Cleanliness, staff & service, amenities
Clean room, helpful staff, delicious breakfast
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities
Quick and easy check in. Super clean and spacious. Great buffet breakfast.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Judy

Cassidy & Cynthia went above and beyond from check in to check out. Cynthia checked us in & remembered our names on check out.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities
We were able to check in early and the location was great! Staff were very friendly and the room was larger than expected.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Yes everyone was extremely nice!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Marguerite D

Great room! Great staff! Great breakfast ! We will be back!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Daphney

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was perfect
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing. Room was amazing.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Cherita

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great staff and wonderful breakfast
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Kacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fabulous property! Complementary drinks and snacks for happy hour and a gorgeous rooftop bar and Italian restaurant with the most delicious food. I also had the best espresso martini of my life. The rooms were clean and beautiful with a great view of the mountains. The rooms were also very spacious. We all truly enjoyed staying here.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities
Staff and rooms were very nice.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Lindsay

Liked: Cleanliness, property conditions & facilities
Great service, amazing breakfast, beautiful hotel!
Stayed 2 nights in Nov 2025