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Hilton Garden Inn Asheville Downtown

3.0 star property

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Photo gallery for Hilton Garden Inn Asheville Downtown

2 bars/lounges
Exterior
Breakfast, lunch, dinner served; American cuisine
2 bars/lounges
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
309 College St, Asheville, NC, 28801
  • Place, Thomas Wolfe Memorial
    ‪4 min walk‬
  • Place, Pack Square
    ‪4 min walk‬
  • Place, Harrah's Cherokee Center - Asheville
    ‪10 min walk‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, free WiFi, bed sheets

Room, 1 King Bed

9.8 out of 10
Exceptional
(34 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, free WiFi, bed sheets

Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(39 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Living area

Deluxe Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • 67 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Corner

Room, 1 King Bed, Non Smoking, Corner

Room, 1 King Bed, Non Smoking, Corner

10.0 out of 10
Exceptional
(4 reviews)
  • 49 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

43-inch LED TV with premium TV channels, TV, pay films

Junior Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 59 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

Deluxe Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

Deluxe Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

43-inch LED TV with premium TV channels, TV, pay films

Suite, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 59 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Corner (Hearing Impaired)

Room, 1 King Bed, Accessible, Corner (Hearing Impaired)

Room, 1 King Bed, Accessible, Corner (Hearing Impaired)

10.0 out of 10
Exceptional
(2 reviews)
  • 49 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(8 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

43-inch LED TV with premium TV channels, TV, pay films

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

8.0 out of 10
Very good
(3 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

10.0 out of 10
Exceptional
(2 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

Room, 2 Queen Beds, Accessible

Room, 2 Queen Beds, Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired)

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired)

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired)

9.8 out of 10
Exceptional
(6 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Corner King Room

  • Sleeps 4

Deluxe King Room

  • Sleeps 4

Junior King Suite With Sofabed

  • Sleeps 4

View all photos for King Room

Premium bedding, free WiFi, bed sheets

King Room

  • Sleeps 3

King Room-Hearing Accessible

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4

1 KING DELUXE HEARING ACCESSIBLE ROOM

  • Sleeps 4

Mobility Hearing Accessible Junior King Suite

  • Sleeps 4

1 KING CORNER HEARING ACCESSIBLE ROOM

  • Sleeps 4

2 QUEEN MOBILITY ACCESSIBLE W/BATHTUB

  • Sleeps 4

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

King Room With Mobility Accessible Bathtub

  • Sleeps 2

Similar properties

2 bars/lounges, rooftop bar
DoubleTree by Hilton Asheville Downtown
  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
4.5 out of 5, Wonderful, 1,000 reviews
The price is €103
includes taxes & fees
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DoubleTree by Hilton Asheville Downtown

About this property

Hilton Garden Inn Asheville Downtown

Hotel with bars, 5-minute walk to Pack Square
This hotel features an outdoor pool, a restaurant, and 2 bars/lounges. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a 24-hour fitness center, a 24-hour business center, and a coffee shop/cafe are onsite.
Hilton Garden Inn Asheville Downtown offers 140 accommodations with complimentary newspapers and complimentary toiletries. Beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wired and wireless Internet access. 43-inch LED televisions come with pay movies. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn Asheville Downtown. During your stay, you're just a quick walk from Buncombe County Courthouse. You'll find features like free WiFi in public areas and a free area shuttle, plus 2 bars.
  • Free WiFi and wired Internet
  • Enjoy American cuisine while dining at Pillar Kitchen
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 5-minute walk from Pack Square and 7 minutes by foot from Diana Wortham Theatre
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
Hilton Garden Inn Asheville Downtown offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business center and 3 meeting rooms. Hilton Garden Inn Asheville Downtown also features tour/ticket assistance, complimentary newspapers in the lobby, and dry cleaning/laundry services. Parking is available for a fee.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10:00 AM.
Pillar Kitchen - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.
Pavilion Lounge - Onsite bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle
  • Parking on site (USD 15 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: USD 6 to 13 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Pavilion Lounge
  • Pillar Kitchen

Things to do

  • 24-hour gym
  • Art gallery
  • Outdoor pool

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Built in 2016
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch LED TV with premium channels
  • Pay films

Food and drink

  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 6 to 13 per person
  • Self parking fee: USD 15.00 per day
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Asheville Downtown Hotel
Hotel Hilton Garden Inn Asheville Downtown Asheville
Asheville Hilton Garden Inn Asheville Downtown Hotel
Hotel Hilton Garden Inn Asheville Downtown
Hilton Garden Inn Asheville Downtown Asheville
Hilton Garden Inn Hotel
Hilton Garden Inn
Hilton Asheville Downtown
Hilton Asheville Asheville
Hilton Garden Inn Asheville Downtown Hotel
Hilton Garden Inn Asheville Downtown Asheville
Hilton Garden Inn Asheville Downtown Hotel Asheville

Hilton Garden Inn Asheville Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 639 out of 911 reviews
Rating 8 - Good. 198 out of 911 reviews
Rating 6 - Okay. 46 out of 911 reviews
Rating 4 - Poor. 19 out of 911 reviews
Rating 2 - Terrible. 9 out of 911 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jennie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice helpful staff.
Stayed 4 nights in Nov 2025

8/10 Good

Jeff

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff upon arrival was pleasant and helpful. I liked them texting to see if we needed anything, because we did and this was better than calling down to request things. There was a hotel shuttle that we used on several occasions to the restaurants, that was an unexpected perk. Food at the Pillar was not that good, reason for 4 stars.
Stayed 3 nights in Nov 2025

8/10 Good

Heather

Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast, nice staff and clean comfortable rooms
Stayed 3 nights in Nov 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, property conditions & facilities
Yes
Stayed 2 nights in Nov 2025

8/10 Good

Nancy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
First let me say this hotel is is centrally located for many of the sights in the Ashville area. The hotel has s nice breakfast buffet or you can order off the menu for your morning fare. The restaurant on top was nice but does have a somewhat limited menu. Our room had double king beds, they were very comfortable and so were the pillows. One complaint I had was that there was not another mirror over the dresser so that we were not walking over each other in the bathroom.
Stayed 4 nights in Oct 2025

10/10 Excellent

Alison

Liked: Cleanliness, amenities, property conditions & facilities
Super clean and the staff are so friendly and helpful!
Stayed 1 night in Nov 2025

8/10 Good

Diane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, no shampoo in shower. Parking 15.00 to park car!
Stayed 1 night in Oct 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Seems to always be someone cleaning around hotel common areas. Ride service a plus. Good housekeeping of our room. Good free coffee options in the mornings.
Stayed 4 nights in Oct 2025

8/10 Good

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was very nice except the dinner we had in the pub upstairs.
Stayed 2 nights in Oct 2025

8/10 Good

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Pia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walking distance from the town centre, excellent roof terrace with very good and inventive cocktails and knowledgeable personnel. Very clean room and very friendly and helpful staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean & comfortable
Stayed 1 night in Oct 2025

10/10 Excellent

Garnett

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The day we went to check in and they welcomed us with the phrase, “we are so glad you’re here.” I have never been greeted so warmly at any hotel I have ever stayed at.
Stayed 2 nights in Oct 2025

10/10 Excellent

Mark

Liked: Staff & service, property conditions & facilities
8 min from downtown Asheville
Stayed 1 night in Oct 2025

8/10 Good

rachael

Stayed 1 night in Oct 2025

6/10 Okay

Heather

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms can be loud at night due to the live music on the rooftop bar. We were on the 3rd floor and could still hear the music from the 6th floor. Do not pay with cash at The Pillar Bar on the roof top. They will ask for your room number, and then when you pay cash to zero out your tab, they still charge your room.
Stayed 2 nights in Oct 2025

8/10 Good

Lauren, Winston Salem

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only “complaint” or issue was being told the hotel was out of all cocktail drinks while we were enjoying the rooftop bar
Stayed 1 night in Oct 2025

8/10 Good

Amy

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

steven

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All great
Stayed 6 nights in Sep 2025

4/10 Poor

Elizabeth

Liked: Staff & service
Disliked: Cleanliness
The rooms are not sound proof. I heard ambulance and police sirens all night. Also the coffee machine in my room was broken
Stayed 1 night in Sep 2025

10/10 Excellent

Candy

Room was great!
Stayed 2 nights in Sep 2025

10/10 Excellent

Nicholas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, comfortable bed, nice restaurant.
Stayed 1 night in Sep 2025

10/10 Excellent

Kathryn Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peloton in the gym.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jason

Stayed 2 nights in Sep 2025