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Hilton Garden Inn - Asheville South

3.0 star property

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Photo gallery for Hilton Garden Inn - Asheville South

Terrace/patio
Front of property
Front of property
Desk, laptop workspace, blackout curtains, iron/ironing board
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Free airport shuttle

Explore the area

View in a map
9 Rocky Ridge Road, Asheville, NC, 28806
  • Asheville Outlets
    ‪3 min walk‬
  • Biltmore Estate
    ‪8 min drive‬
  • The Orange Peel
    ‪8 min drive‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪11 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed

9.0 out of 10
Wonderful
(45 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

9.2 out of 10
Wonderful
(5 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Room, 2 Queen Beds, Accessible (Roll-In Shower)

8.6 out of 10
Excellent
(7 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(4 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower, Hearing & Mobility)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower, Hearing & Mobility)

9.4 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

8.6 out of 10
Excellent
(7 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(88 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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Exterior

Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.6 out of 5, Wonderful, 1,007 reviews
The price is €91
includes taxes & fees
25 Sept - 26 Sept
Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area by IHG

About this property

Hilton Garden Inn - Asheville South

Hotel with free parking, near Asheville Outlets
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, dry cleaning, a 24-hour front desk, and express check-out are onsite.
Hilton Garden Inn - Asheville South offers 111 accommodations with coffee/tea makers and designer toiletries. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn - Asheville South. During your stay, you'll be within walking distance of Asheville Outlets. Enjoy features like free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free WiFi
  • Free self parking
  • Enjoy American cuisine while dining at The Garden Grill and Bar
  • Full breakfast served daily for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and a car charging station
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 2-minute drive from Asheville Outlets and 6 minutes from North Carolina Arboretum
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A roundtrip airport shuttle is free (available 24 hours). A fitness center, a terrace, and complimentary newspapers in the lobby are also featured at the business-friendly Hilton Garden Inn - Asheville South. Self parking is free.

This 3-star Asheville hotel is smoke free.

For a fee, guests can enjoy full breakfast daily.
The Garden Grill and Bar - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour free return airport shuttle on request
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available for a fee: USD 9.90 to 15.95 for adults and USD 6.95 to 7 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Garden Grill and Bar

Things to do

  • Gym

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2020
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 9.90 to 15.95 for adults, and USD 6.95 to 7.00 for children
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80.4672 km) of the property will not be allowed to check in
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Asheville Asheville
Hilton Garden Inn - Asheville South Hotel
Hilton Garden Inn - Asheville South Asheville
Hilton Garden Inn - Asheville South Hotel Asheville

Hilton Garden Inn - Asheville South Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 614 out of 835 reviews
Rating 8 - Good. 134 out of 835 reviews
Rating 6 - Okay. 47 out of 835 reviews
Rating 4 - Poor. 20 out of 835 reviews
Rating 2 - Terrible. 20 out of 835 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Natasha

Liked: Cleanliness, property conditions & facilities
If you are in the area for a baseball tournament at Bob Lewis, don’t stay here. We booked because we loved the outdoor area and onsite restaurant.
Stayed 2 nights in Jun 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Driving thru for a Family reunion in Holden Beach, NC and decided to stay in Asheville. Check in was great and the room was clean and comfortable. Really enjoyed this place and plan on returning!
Stayed 1 night in Jun 2025

10/10 Excellent

LeGrand

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great Staff
Stayed 2 nights in Jun 2025

10/10 Excellent

Mabel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My first time at this hotel in Asheville. Everyone was so nice. Jessie at the front desk when I came in late Friday night was so friendly. Rebecca who took care of my breakfast order Sat and Sun was super nice, as was the woman who waited on me this morning (I didn’t get her name). Sunday night the lady who took care of my dinner order was really friendly as well. The outdoor area where I are dinner Sunday was gorgeous. All in all an excellent experience.
Stayed 3 nights in Jun 2025

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Desk clerk was Extremely helpful, polite and knowledgeable about the area. Centrally located, easy to get to in a busy area, but comfortably out of the way yet accessible to everything
Stayed 1 night in Jun 2025

10/10 Excellent

Daniela

Stayed 1 night in May 2025

10/10 Excellent

Nancy

Stayed 2 nights in May 2025

10/10 Excellent

Lynette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hilton Garden was recommended to us. It is clean, easy to get to, and convenient to gas and food.
Stayed 1 night in May 2025

10/10 Excellent

Heather

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent day. Fantastic outdoor seating area.
Stayed 1 night in May 2025

10/10 Excellent

Carl

Stayed 2 nights in May 2025

8/10 Good

Ashley

Stayed 1 night in May 2025

2/10 Terrible

Kim

Disliked: Cleanliness, staff & service
This review of the Hilton Garden Inn in Asheville is written in the hopes it gets read before you choose to book this hotel. While there are number positive reviews please take the time to research a little further. It’s not how a business responds to positive experiences but how they respond when things don’t go as planned. This was the last stop after an otherwise perfect trip visiting family , attending high school and college track meets in various cities along the way. All hotels were perfect up to and after this location. Upon learning our reservation wasn’t going to be honored with the room type we had purchased (I have to point out how we were then treated). It was not mentioned upon arrival, when we reached the room given I called the front desk to no avail. I then approached the front desk to show my reservation details. The response was pretty much they couldn’t have cared less and offered no help. I should also mention there wasn’t a sole to be found in the lobby, or at the desk for quite some time when we came to check in. In fact other than two male employees of the Hilton Garden we saw no one else, guest or other wise. I offered to accept the room given as we were tired from a long days journey but I wanted the price to reflect the lesser priced room we were given. Again shoulder shrugs, and no deal. Stated we booked through Expedia even though we paid directly to the hotel on arrival. Was I frustrated absolutely. I asked to speak to a manager. Not available. R
Stayed 1 night in May 2025

8/10 Good

Heather

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and a very nice property
Stayed 1 night in May 2025

6/10 Okay

Roger

Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
needs a free breakfast
Stayed 1 night in May 2025

8/10 Good

Randy

Stayed 1 night in Apr 2025

8/10 Good

daniel

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great outdoor patio area
Stayed 2 nights in Apr 2025

10/10 Excellent

Damian

Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was simple, staff was really nice. The lobby and hallways were extremely clean. Our room was perfect with a great view. Also very clean. We decided to eat in the lobby restaurant. It was excellent, simple menu, simple food, and great staff there as well. Cocktails on the patio with gas fire pits. Relaxing, clean and quiet. Six stars
Stayed 1 night in Apr 2025

10/10 Excellent

Phillip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Carmen

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel. Bathroom, bed, sheets, carpeting were all very clean. The staff was kind and friendly.
Stayed 1 night in Apr 2025