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Sleep Inn Asheville - Biltmore West

2.5 star property

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Photo gallery for Sleep Inn Asheville - Biltmore West

Breakfast area
Exterior
Lobby
Standard Room, 1 King Bed, Non Smoking
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
  • Laundry room

Explore the area

View in a map
1918 Old Haywood Rd, Asheville, NC, 28806
  • Place, WNC Farmers Market
    ‪3 min drive‬
  • Place, French Broad River
    ‪3 min drive‬
  • Place, Asheville Outlets
    ‪4 min drive‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(18 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(44 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Sleep Inn Asheville - Biltmore West

Along with a fitness center, this hotel has a 24-hour business center and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Sleep Inn Asheville - Biltmore West offers 74 accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include showers and complimentary toiletries.

This Asheville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Sleep Inn Asheville - Biltmore West. During your stay, you'll be close to Biltmore Estate. Enjoy features like free WiFi in public areas and free self parking, plus a gym.
  • Free WiFi and wired Internet
  • Free self parking and RV/bus/truck parking
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 8 minutes by car from Harrah's Cherokee Center - Asheville and 9 minutes from The Orange Peel
Public spaces have free WiFi and wired Internet. You'll find a 24-hour business center on site. A fitness center, a vending machine, and tour/ticket assistance are also featured at the business-friendly Sleep Inn Asheville - Biltmore West. Self parking is free.

Smoking is allowed in designated areas at this Asheville hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Early check-in subject to availability
Early check-in fee: USD 25.00
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Biltmore West
Sleep Inn Biltmore
Sleep Inn Biltmore Hotel
Sleep Inn Biltmore Hotel West
Sleep Inn Biltmore West
Sleep Inn Asheville Biltmore West Hotel
Sleep Inn Biltmore West Hotel
Sleep Inn Asheville Biltmore West
Sleep Asheville Biltmore West
Sleep Inn Asheville - Biltmore West Hotel
Sleep Inn Asheville - Biltmore West Asheville
Sleep Inn Asheville - Biltmore West Hotel Asheville

Sleep Inn Asheville - Biltmore West Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 523 out of 1000 reviews
Rating 8 - Good. 344 out of 1000 reviews
Rating 6 - Okay. 76 out of 1000 reviews
Rating 4 - Poor. 31 out of 1000 reviews
Rating 2 - Terrible. 26 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Kenneth

Stayed 1 night in Dec 2025

8/10 Good

Federico

Stayed 1 night in Dec 2025

6/10 Okay

Annie

Liked: Cleanliness, staff & service, amenities
The room was comfortable and staff nice, but very noisy hallway at 5:30 am someone keep pounding on my door trying to get in another day a guest was using very foul language and loud trying to remove someone from their room
Stayed 4 nights in Dec 2025

10/10 Excellent

David

Liked: Staff & service, amenities
The staff was very helpful and courteous. We really enjoyed the shower.
Stayed 1 night in Dec 2025

6/10 Okay

Jon

Liked: Cleanliness, staff & service
Good staff, clean room. Reasonable rate. Location a bit further from Biltmore and Ashville than we thought. Breakfast was not good. Didn't realize we needed to call to schedule room cleaning so that didn't happen.
Stayed 2 nights in Dec 2025

6/10 Okay

Janice, Mount Juliet

Stayed 1 night in Dec 2025

10/10 Excellent

Donald

Stayed 2 nights in Dec 2025

10/10 Excellent

charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

8/10 Good

Naomi

Business traveller
Liked: Cleanliness, amenities
comfortable
Stayed 13 nights in Nov 2025

10/10 Excellent

Daniel

Stayed 1 night in Nov 2025

8/10 Good

charles

Stayed 1 night in Nov 2025

4/10 Poor

Adam

Disliked: Cleanliness
Not clean...mysterious red/black stain in sheets, blood on wall, toenail on floor right by sink.
Stayed 1 night in Nov 2025

10/10 Excellent

Tatsuhiro

Liked: Cleanliness, staff & service, amenities
Good location for getting around, good parking, and reasonable prices. The only drawback is that the hot water in the shower was hard to get.
Stayed 1 night in Nov 2025

10/10 Excellent

leslie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean. Quiet. Good value.
Stayed 1 night in Nov 2025

10/10 Excellent

Betty

Liked: Cleanliness, amenities, property conditions & facilities
Staff, the location is amazing! Ease of checking in
Stayed 1 night in Nov 2025

10/10 Excellent

DEVIN, Salisbury

Stayed 1 night in Oct 2025

6/10 Okay

John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and comfortable. However it took 20 minutes to get checked in because nobody was at the front desk. I used the phone as the sign on the counter said and nothing
Stayed 1 night in Nov 2025

8/10 Good

Vanessa

Stayed 1 night in Oct 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, the staff was very professional and easy to work with, our stay was only one night but it was comfortable.
Stayed 1 night in Oct 2025

10/10 Excellent

janet

Stayed 1 night in Oct 2025

8/10 Good

Paul

Stayed 1 night in Oct 2025

2/10 Terrible

sterling

Business traveller
Disliked: Cleanliness, staff & service, amenities
Subpar at best! It seems that Choice Hotels and India have a partnership and standards are not of US caaliber, but India standards are evident here. Stains, roaches and the likes are what they bring for your enjoyment. Ownership's Bad Attitude from the foreigners towards certain people of color is very evident as well. Using words like "Its your fault" when inquiring about customer service and bickering about standards.
Stayed 1 night in Nov 2025

10/10 Excellent

Kathleen

Stayed 1 night in Oct 2025

6/10 Okay

Wendelin, Brier

Stayed 1 night in Oct 2025

10/10 Excellent

James

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful and pleasant. Rooms were comfortable, sleep was good. Breakfast was nice touch!
Stayed 1 night in Oct 2025