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TownePlace Suites by Marriott Asheville Downtown

3.0 star property

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Photo gallery for TownePlace Suites by Marriott Asheville Downtown

Terrace/patio
Lobby
Studio, 1 King Bed with Sofa bed
Free daily buffet breakfast
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
39 ELM STREET, Asheville, NC, 28801
  • Place, Thomas Wolfe Memorial
    ‪5 min walk‬
  • Place, Harrah's Cherokee Center - Asheville
    ‪6 min walk‬
  • Place, The Orange Peel
    ‪15 min walk‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪17 min drive‬

Room options

View all photos for Room, 1 Bedroom

Room, 1 Bedroom | Living area

Room, 1 Bedroom

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(37 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds

Studio, 2 Queen Beds

Studio, 2 Queen Beds

10.0 out of 10
Exceptional
(8 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

TownePlace Suites by Marriott Asheville Downtown

A 24-hour fitness center, self parking, and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
TownePlace Suites by Marriott Asheville Downtown offers 83 air-conditioned accommodations with safes and coffee/tea makers. 42-inch Smart televisions come with premium digital channels, first-run movies, and pay movies. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers.

This Asheville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at TownePlace Suites by Marriott Asheville Downtown. During your stay, you're just a quick walk from Harrah's Cherokee Center - Asheville. Enjoy features like free breakfast and free WiFi in public areas, plus a 24-hour gym. Some of the pet-friendly amenities this property offers include food and water bowls and an off-leash area.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self parking, extended parking, and RV/bus/truck parking available for a fee
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • Onsite recreation includes a 24-hour gym
  • 10 minutes by foot from Harrah's Cherokee Center - Asheville and a 1-minute drive from The Orange Peel
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and an off-leash area
Free breakfast is available daily. WiFi and wired Internet are free in public spaces. A 24-hour fitness center, barbecue grills, and a picnic area are also featured at TownePlace Suites by Marriott Asheville Downtown. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Asheville hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 15 per day)
  • Parking on site (USD 15 per day)
  • Secured, covered extended parking on site (USD 15 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • 24-hour gym

Family friendly

  • Children's games
  • High chair
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Proposal/romance packages

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Hardwood flooring in room
  • Lift
  • Thin carpet in room
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Entertainment

  • 42-inch smart TV with premium digital channels
  • First-run films
  • Hulu
  • IPod dock
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive key retrieval information
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls and an off-leash area are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 15.00 per day
  • Covered extended parking fee: USD 15.00 per day
  • Nearby parking fee: USD 15.00 per day (656 ft away)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests will receive key retrieval information.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Towneplace Suites Asheville Downtown
TownePlace Suites by Marriott Asheville Downtown Hotel
TownePlace Suites by Marriott Asheville Downtown Asheville
TownePlace Suites by Marriott Asheville Downtown Hotel Asheville

TownePlace Suites by Marriott Asheville Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 191 out of 270 reviews
Rating 8 - Good. 46 out of 270 reviews
Rating 6 - Okay. 22 out of 270 reviews
Rating 4 - Poor. 6 out of 270 reviews
Rating 2 - Terrible. 5 out of 270 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

4/10 Poor

Anne

Stayed 1 night in Jan 2026

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2025

2/10 Terrible

Brooke

Stayed 2 nights in Jan 2026

10/10 Excellent

Alan

Stayed 1 night in Dec 2025

8/10 Good

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprise $15/day parking fee was disappointing, especially since the lot was empty. Fold-out couch for our 3rd occupant was heavy to deploy and uncomfortable & it was a bit of a puzzle arranging the furniture around it when opened. Otherwise, one of the better places I’ve stayed.
Stayed 3 nights in Dec 2025

10/10 Excellent

Dan

Stayed 1 night in Dec 2025

10/10 Excellent

gary

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean, the breakfast had numerous options, and the staff was friendly
Stayed 1 night in Dec 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a new property and as such was very clean. The rooms are well designed and comfortable, and the amenities good. Staff was friendly and attentive. My only complaints are that (1) the walls are thin, and we could hear conversations in adjacent rooms, (2) the room was very hot at night, even after I turned the heat off. We were a little uncomfortable walking to/from the town late night in the dark, as you go under a poorly lit overpass, and some homeless people hang out at the corner, but we never felt directly threatened.
Stayed 2 nights in Dec 2025

4/10 Poor

Tyler

Liked: Cleanliness, property conditions & facilities
Did not mention additional fees
Stayed 2 nights in Dec 2025

10/10 Excellent

Martha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was great! A good selection
Stayed 1 night in Dec 2025

6/10 Okay

Ursula

Liked: Cleanliness
Nice, new and clean. However, the bed was very bumpy and uncomfortable that I had two rough nights of sleep. I also didn’t like the surprise parking fees even though I didn’t park in the garage. I do not think I will be back. Sorry. Get new and comfy mattresses!!
Stayed 2 nights in Dec 2025

8/10 Good

Allison, New York

Stayed 1 night in Nov 2025

10/10 Excellent

Clark

Stayed 1 night in Nov 2025

10/10 Excellent

STEVE

Stayed 3 nights in Nov 2025

10/10 Excellent

Jason

Stayed 1 night in Nov 2025

6/10 Okay

Joyce

Business traveller
Liked: Staff & service, property conditions & facilities
The road noise was awful if you were staying facing the road. Not sure about the other side of the hotel, but this alone was enough to make me not want to stay there again. The parking was very limited for on the property. To get to the adjacent parking lot it’s just a dirt lot that you have to leave the main hotel parking. When you want to leave the lot you have to go all the way around if you need to bring the car around to get your bags into the car. It is too far to bring your bags to the dirt lot and down a slight hill with a curb in the way. I would not stay at this property again without the lot being fixed to having it paved and some kind of stairs or ramp accessible means to get to it. Especially at night.
Stayed 2 nights in Oct 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2025

2/10 Terrible

Leslie

Liked: Cleanliness
Disliked: Staff & service, amenities
Thieves! I left a bag of personal care (hair care, skin care, etc) in the drawer of the bathroom and no call to confirm it was found! I will never stay here again! Yes I did leave it but to me it’s the same as finding a lost wallet, if it isn’t yours then you contact the owner! Integrity is not apart of their business!
Stayed 1 night in Nov 2025

8/10 Good

Ken

Stayed 5 nights in Oct 2025

8/10 Good

Lynn, Lebanon

Stayed 1 night in Oct 2025

8/10 Good

Kevin

Stayed 1 night in Oct 2025

10/10 Excellent

Sondra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would for sure stay again!
Stayed 1 night in Oct 2025

10/10 Excellent

Brian

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautifully renovated hotel in a great location. Couldn’t ask for more.
Stayed 2 nights in Oct 2025

10/10 Excellent

Derek

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this location. Only 3 years old but looks brand new, great parking that is reasonably priced. Safe parking garage with elevator right there for ease of use. Rooms are big, very clean and very well equipped. Staff is incredibly friendly and knowledgeable about the area. Have stayed here a few times now and will come back again.
Stayed 1 night in Oct 2025