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Best Western River Cities

2.5 star property

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Photo gallery for Best Western River Cities

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Larger Room)
Lobby
Lobby
Exterior
Free daily full breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry
  • Parking included

Explore the area

View in a map
31 Russell Plaza Dr, Russell, KY, 41101
  • Place, Ashland Town Center
    ‪4 min drive‬
  • Place, Paramount Arts Center
    ‪5 min drive‬
  • Place, King's Daughters Hospital
    ‪6 min drive‬
  • Airport, Huntington, WV (HTS-Tri-State)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Larger Room)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Larger Room)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Larger Room)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

9.6 out of 10
Exceptional
(12 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Larger Room)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Larger Room)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Larger Room)

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Larger Room)

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Larger Room)

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western River Cities

Hotel in Russell with free breakfast and a fitness center
Along with a fitness center, this smoke-free hotel has a seasonal outdoor pool and a business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, laundry facilities, and a 24-hour front desk.
Best Western River Cities offers 58 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations are furnished with king sofa beds and desks. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries.

This Russell hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Cable television is provided. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
During your stay at Best Western River Cities, you'll be within walking distance of Fresenius Medical Care. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free full breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front-desk safe, a business center, and a meeting room
  • Onsite recreation includes a gym
  • Just a 2-minute drive from Fresenius Medical Care and a few minutes from Our Lady Of Bellefonte Hospital
Best Western River Cities offers its guests a fitness center and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is available daily. The business-friendly Best Western River Cities also features a fireplace in the lobby, laundry facilities, and a convenience store. Self parking is free.

This Russell hotel is smoke free.

Guests are served free full breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 9:30 AM.

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Cities
Best Western River Cities
Best Western River Cities Ashland
Best Western River Cities Hotel
Best Western River Cities Hotel Ashland
Best River Cities Russell
Best Western River Cities Hotel
Best Western River Cities Russell
Best Western River Cities Hotel Russell

Best Western River Cities Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 212 out of 408 reviews
Rating 8 - Good. 135 out of 408 reviews
Rating 6 - Okay. 35 out of 408 reviews
Rating 4 - Poor. 13 out of 408 reviews
Rating 2 - Terrible. 13 out of 408 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

CALVIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

GARY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Cassie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff and super clean ❤️
Stayed 1 night in Apr 2025

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, property conditions & facilities
Overall had a great experience at the hotel. Would recommend coming here!
Stayed 1 night in Jun 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for lodging in the Kentucky, West Virginia, and Ohio Tri-State area. The staff is very friendly and helpful. Rooms are clean and modern.
Stayed 1 night in May 2025

10/10 Excellent

Liz

Stayed 1 night in May 2025

10/10 Excellent

Pertina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

J A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was helpful
Stayed 1 night in May 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

8/10 Good

Felicia

Stayed 1 night in Apr 2025

10/10 Excellent

Dayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were beautiful and the price was excellent.
Stayed 1 night in Apr 2025

10/10 Excellent

Renea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay! Friendly staff and clean clean clean! Breakfast was a bonus. I took the general managers business card so I could give her 5 stars. Shelley Bays Burroughs gets a job well done managing this!! We wouldn’t hesitate to stay again
Stayed 1 night in Apr 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

John

Stayed 1 night in Apr 2025

6/10 Okay

Dee

Travelled with partner
Liked: Property conditions & facilities
Ok
Stayed 1 night in Apr 2025

10/10 Excellent

Gloria

Stayed 1 night in Jan 2025

10/10 Excellent

Lora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Curt

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Bradley

Stayed 3 nights in Mar 2025

10/10 Excellent

Roger, Richmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient. friendly staff
Stayed 1 night in Mar 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was very nice. The breakfast buffet was real good. They offered several different items.
Stayed 4 nights in Mar 2025

2/10 Terrible

Graham

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Amanda

Business traveller
Stayed 1 night in Mar 2025