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Hotel Jerome, Auberge Resorts Collection

5.0 star property

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Photo gallery for Hotel Jerome, Auberge Resorts Collection

Restaurant
Property video
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Restaurant
Outdoor pool

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free airport shuttle
  • Bar
  • Pet-friendly
  • Breakfast available
  • Hot tub
  • Pool

Explore the area

Map
330 E Main Street, Aspen, CO, 81611
  • The John Denver Sanctuary
    ‪5 min walk‬
  • Aspen Mountain
    ‪7 min walk‬
  • Buttermilk Mountain
    ‪5 min drive‬
  • Aspen, CO (ASE-Pitkin County)
    ‪8 min drive‬

Room options

View all photos for Penthouse, 3 Bedrooms (D at Mill)

Penthouse, 3 Bedrooms (D at Mill) | Private kitchen

Penthouse, 3 Bedrooms (D at Mill)

  • Mountain view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Suite, 3 Bedrooms (Residential)

Suite, 3 Bedrooms (Residential)

Suite, 3 Bedrooms (Residential)

  • Mountain view
  • Sleeps 6
  • 1 Queen Bed and 2 King Beds

View all photos for Presidential Suite

Presidential Suite | Living area

Presidential Suite

  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Penthouse, 3 Bedrooms (C at Mill)

Penthouse, 3 Bedrooms (C at Mill) | Living area

Penthouse, 3 Bedrooms (C at Mill)

  • Mountain view
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Mobility/Hearing with Roll-In Shower)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 King Bed, Accessible (Mobility/Hearing with Roll-In Shower)

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

TV, video game console

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 67 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Poolside

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Junior Suite, Poolside

  • 67 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Accessible (Mobility/Hearing with Tub)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Junior Suite, 2 Queen Beds, Accessible (Mobility/Hearing with Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(5 reviews)
  • 60 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible (Mobility/Hearing with Tub)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Junior Suite, 1 King Bed, Accessible (Mobility/Hearing with Tub)

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed

Premier Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 49 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Junior Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 60 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(8 reviews)
  • 49 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible, Poolside (Hot Tub)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Junior Suite, 1 King Bed, Accessible, Poolside (Hot Tub)

  • Mountain view
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Jerome, Auberge Resorts Collection

Luxury hotel with 3 restaurants and airport shuttle service
This hotel features 3 restaurants, an outdoor pool, and 2 bars/lounges. An airport shuttle is free. Additionally, a fitness center, a coffee shop/cafe, and a hot tub are onsite.
Hotel Jerome, Auberge Resorts Collection offers 93 accommodations with minibars and safes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. Televisions come with video-game consoles. Business-friendly amenities include desks, complimentary newspapers, and phones. Bathrooms include separate bathtubs and showers, bathrobes, designer toiletries, and complimentary toiletries. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding. Cribs/infant beds (complimentary) and rollaway/extra beds (complimentary) are also available.
An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include facials and body treatments.
Our customers tell us they can't get enough of the helpful staff at Hotel Jerome, Auberge Resorts Collection. During your stay, you're just a quick walk from Aspen Mountain. Enjoy features like a free roundtrip airport shuttle, plus 3 restaurants and 2 bars. This property offers pet-friendly amenities like food and water bowls.
  • Drinking and dining options include 3 restaurants, a coffee shop, and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Valet parking and extended parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym
  • Just a 5-minute walk from Aspen Art Museum and 7 minutes by foot from Aspen Mountain
  • Free airport shuttle service
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hotel Jerome, Auberge Resorts Collection offers its guests an outdoor pool, a hot tub, and a fitness center. There are 3 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges.

A business center, 3 meeting rooms, and limo/town car service are available. Event space at this hotel measures 3455 square feet (321 square meters) and includes conference space. Spa services, a terrace, and an arcade/game room are also featured at the luxury Hotel Jerome, Auberge Resorts Collection. A roundtrip airport shuttle is free (available 24 hours). For a fee, parking is available.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.
Hotel Jerome, Auberge Resorts Collection has 3 restaurants on site.
24-hour room service is available.

Awards and affiliations

Hotel Jerome, Auberge Resorts Collection is listed in the 2015 Condé Nast Traveler Gold List of the world's best places to stay and the 2021 Travel + Leisure 500.

Languages

Bulgarian, English, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)

Parking and transport

  • Electric car charging station on site
  • 24-hour free return airport shuttle on request
  • Area shuttle up to 3 mi
  • Ski shuttle nearby
  • Limo/town car service
  • Valet parking on site (USD 60 per day)
  • Extended parking on site (USD 60 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 1 to 45 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Gym
  • Hot tub
  • Outdoor pool
  • Ski storage

Family friendly

  • Arcade/game room
  • Babysitting
  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • 3,455 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Garden
  • In the mountains
  • Terrace

Spa

  • Facials
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Accessible shuttle
  • Area rugs in public areas
  • Handrails in hallways (61 centimetre high)
  • Hardwood flooring in public areas
  • Lift (56 centimetre wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1889
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV
  • Video game console

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between April 17 and May 24.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per stay
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 60 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • Internet access
  • Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 1 to 45 per person
  • Valet parking fee: USD 60.00 per day
  • Extended parking fee: USD 60.00 per night
  • Pet fee: USD 100 per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Jerome, Auberge Resorts Collection offers transfers from the airport. Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Auberge Jerome
Hotel Jerome Auberge Resort
Hotel Jerome Auberge Resort Aspen
Jerome Auberge
Jerome Auberge Aspen
Hotel Jerome, An Auberge Aspen
Jerome Hotel Aspen
Hotel Jerome An Auberge Resort
Hotel Jerome, Auberge Resorts Collection Hotel
Hotel Jerome, Auberge Resorts Collection Aspen
Hotel Jerome, Auberge Resorts Collection Hotel Aspen

Hotel Jerome, Auberge Resorts Collection Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 360 out of 425 reviews
Rating 8 - Good. 39 out of 425 reviews
Rating 6 - Okay. 13 out of 425 reviews
Rating 4 - Poor. 6 out of 425 reviews
Rating 2 - Terrible. 7 out of 425 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gabriel Charles

Stayed 5 nights in Mar 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Aspen

Hotel Jerome is always an excellent experience. The staff and the property are simply the best in Aspen. The historic and authentic building have all the best modern features one would expect in a 5 star property. There is no better staff or property in Aspen. Love this place!
View from our bedroom
Hotel Jerome at night
Stayed 3 nights in Feb 2025

10/10 Excellent

David

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent service, comfortable stay
Stayed 3 nights in Feb 2025

10/10 Excellent

robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another great stay at Jerome. Service 10/10….pool and hot tub amenities were great
Stayed 4 nights in Feb 2025

10/10 Excellent

doug

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One jacuzzi didn’t work. In the past at night I would get special things Like a cookie or hot coco. That no longer happens. The maid would come way too early. Like 8 am. And wake me. The tea service in the room was great. The soda choice in the fridge was not enough. Only one ginger ale
Stayed 3 nights in Jan 2025

8/10 Good

Carson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Shadi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved out stay in Jerome hotel. This is a beautiful iconic hotel and the staff were attentive and friendly. The atmosphere of the lobby and living room is warm and cozy. The only issue was that our room was facing the main street and we could hear cars and noise at night but overall we had a lovely time in the hotel.
Stayed 3 nights in Dec 2024

2/10 Terrible

Damali

Stayed 2 nights in Dec 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Aspen hotel imo

Amazing staff on par with some of the best hotels in the world. Rooms are as expected in a top tier property.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Chad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was possibly the most pleasant stay experience I have ever had. The staff at this location makes the experience wonderful from the moment you step onto the property. I have had the privilege of traveling quite extensively and the Hotel Jerome scores higher than almost every other location with their professionalism, service and hospitality.
Stayed 3 nights in Dec 2024

10/10 Excellent

Luis

Stayed 2 nights in Nov 2024

10/10 Excellent

Stonewall J

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great!
Stayed 2 nights in Nov 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was outstanding. Our luggage got lost and they kept us informed and helped collect our luggage even after we checked out Great customer service. They went above and beyond
Stayed 1 night in Nov 2024

10/10 Excellent

Juan, Corte Madera

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely nice Hotel and Staff
Stayed 2 nights in Nov 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the dining, the staff were very friendly and helpful. The location is central Aspen so perfect for our visit.
Stayed 2 nights in Oct 2024

8/10 Good

Marsha, Montrose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Be prepared to pay top dollar for everything. Only water was complementary. Other high end hotels in the area do not nickel and dime to the same extent. Trust me, I can afford to pay ridiculous prices but it does taint the experience.
Stayed 2 nights in Oct 2024

10/10 Excellent

Rick

Stayed 2 nights in Sep 2024

10/10 Excellent

Becky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptionally kind and helpful.
Stayed 5 nights in Oct 2024

8/10 Good

Jason Elkin

Stayed 3 nights in Sep 2024

10/10 Excellent

Gil

The staff👍🙏
Stayed 1 night in Sep 2024

10/10 Excellent

Soha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything in Aspen is always great. You cannot go wrong with the food. However, they do not have late night deliveries in this town. Hotel Chan is decorated with the most beautiful taste. No detail has been overlooked. We really enjoyed our stay. And the breakfast was really amazing too. Five stars from me.
Stayed 4 nights in Aug 2024

10/10 Excellent

Harriet

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Checking out needs some care. They double billed however they were quick to fix it so thank you
Stayed 8 nights in Jul 2024

10/10 Excellent

Pedro A

Stayed 5 nights in Jul 2024