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Santa Rosa Palace Hotel

2.5 star property

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Photo gallery for Santa Rosa Palace Hotel

Free daily buffet breakfast
Free self-parking
Deluxe Double Room
Interior
Front of property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
Capitão Francisco Rodrigues Garcia 95, Assis, 19814-310
  • Place, Cultural Center Dona Pimpa
    ‪5 min walk‬
  • Place, Assis Historical Art Museum
    ‪13 min walk‬
  • Place, Assis Primitive Art Museum
    ‪14 min walk‬

Room options

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • City view
  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Quadruple Room

Minibar, desk, free WiFi

Standard Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Santa Rosa Palace Hotel

Along with dry cleaning, this hotel has laundry facilities and a 24-hour front desk. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a computer station, free newspapers, and a garden.
Santa Rosa Palace Hotel offers 51 air-conditioned accommodations with minibars. 32-inch LED televisions come with cable channels.

Bathrooms include showers. This Assis hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

During your stay at Santa Rosa Palace Hotel, you're just a quick walk from Agenor Francisco Felizardo Railroad Museum. Free breakfast, free WiFi in public areas, and free self parking are available. This property offers pet-friendly amenities like food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include free lobby newspapers, a computer, and laundry facilities
  • Just a 4-minute walk from Agenor Francisco Felizardo Railroad Museum and 5 minutes by foot from Cultural Center Dona Pimpa
  • Pets welcome for free (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. The business-friendly Santa Rosa Palace Hotel also features a terrace, a garden, and complimentary newspapers in the lobby. Self parking is free.
Guests are served free buffet breakfast daily from 6 AM to 10 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

More

  • 1 building
  • 5 floors

Room amenities

Bathroom

  • Private bathroom
  • Shower

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in time starts at noon
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 1 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

Hotel Santa Rosa Assis
Santa Rosa Assis
Santa Rosa Palace Hotel Assis
Santa Rosa Palace Assis
Santa Rosa Palace Hotel Hotel
Santa Rosa Palace Hotel Assis
Santa Rosa Palace Hotel Hotel Assis

Santa Rosa Palace Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 41 out of 110 reviews
Rating 8 - Good. 38 out of 110 reviews
Rating 6 - Okay. 16 out of 110 reviews
Rating 4 - Poor. 11 out of 110 reviews
Rating 2 - Terrible. 4 out of 110 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Lucimeire

Liked: Cleanliness, staff & service, property conditions & facilities
Otimo estacionamento
Stayed 1 night in Feb 2026
Verified

4/10 Poor

Julio

Disliked: Cleanliness, amenities
Quarto 102 e banheiro mal cuidado. Nao vi os outros. Ar condicionado muito barulhento e a gota do ar caindo ao lado da janela trazendo um som constante a noite toda. O cafe da manhã foi razoável.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

João Maria

Liked: Cleanliness, staff & service, amenities
Apesar de só passar uma noite para dormir e saí logo pela manhã, estava tudo organizado no quarto, o ambiente do hotel muito familiar, bom tratamento dos funcionários e ótimo desjejum.
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Claudia

Disliked: Amenities
Tomadas no quarto sem funcionar, precisamos desligar o frigobar para poder carregar celular a noite. Box do banheiro encardido, imundo. Travesseiros péssimos. Zero conforto, pelo valor pago esperávamos muito mais. O único ponto positivo, é o café da manhã. Depois fatos, bem diferentes do que demonstram as fotos. Ficamos no primeiro andar e a noite inteira o respingo do ar condicionado dos andares de cima pingando no rufo e fazendo barulho que parecia ser dentro do quarto. Péssima experiência.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Regina

Sempre pode melhorar!
Stayed 1 night in Jan 2026
Verified

8/10 Good

evangelista

Liked: Cleanliness, staff & service
A equipe muito atenciosa, quarto muito limpo e bem cuidado. O estacionamento é antigo necessita de reformas.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Fernando

Tudo ótimo
Stayed 3 nights in Dec 2025
Verified

6/10 Okay

Mario

Liked: Cleanliness, staff & service
Hotel simples e antigo, mas com bom atendimento e funcional no centro da cidade, ok por uma noite.
Stayed 1 night in Dec 2025
Verified

4/10 Poor

Leonardo

Liked: Staff & service
Quarto estava com muito mofo, banheiro com mau cheiro. Equipe atendeu muito bem, porem as instalações nao estao boas
Stayed 1 night in Nov 2025
Verified

8/10 Good

Jandira

Liked: Staff & service, property conditions & facilities, room comfort
Estava boa, localização perfeita, tivemos problema com o banheiro , mas foi solucionado.
Stayed 3 nights in Oct 2025
Verified

8/10 Good

CESAR

Liked: Staff & service, property conditions & facilities, room comfort

Buena opción para un hotel de paso

Hotel de paso, cómodo y bien ubicado. Pedimos 1 habitación para 3 con nuestra hija, pero solo había 1 doble de manera que nos dieron 2 habitaciones con el costo de 1 triple, y mi hija fue feliz en su habitación de soltera.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

carlos alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fue un viaje de pasada pero me sentí cómodo con el lugar
Stayed 1 night in Jan 2025
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Limpeza ruim e barulho dos outros quartos

Limpeza do quarto estava ruim e dava para ouvir os outros quartos
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Rafael Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Limpo

Bem Limpo, bem localizado
Stayed 1 night in Dec 2024
Verified

6/10 Okay

Marcelo

Liked: Staff & service, property conditions & facilities, room comfort

Bom

Viagem rapida onde correu tudo bem o hotel e antigo porem aconchegante e o atendimento muito bom
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Barulho vindo da rua incomoda. Funcionários atenciosos.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Luis carlos rojas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom gostei do hotel !! Perfeito
Stayed 1 night in Jun 2024
Verified

6/10 Okay

Artur

Disliked: Room comfort

Hotel ruim

Primeiro quarto oferecido era terrível de ruim, depois de muita reclamação foi oferecido um quarto um pouco melhor, elevador parado várias vezes ,o hotel precisa de uma baita reforma.
Stayed 1 night in Apr 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tranquilo

Atende dentro do padrão.
Stayed 1 night in Apr 2024
Verified

2/10 Terrible

cristiane

Disliked: Cleanliness, property conditions & facilities, room comfort

decepção

A localização é incrível mas o hotel é horrível cheiro de mofo. Morri de medo café da manhã horrível . Linguiça com cebola . Pessimo
Stayed 3 nights in Dec 2023
Verified

6/10 Okay

Bruno

Liked: Staff & service, room comfort

Razoável

Não tivemos problema com o atendimento, funcionários super atenciosos e simpáticos. O que nos incomodou foi que o ar condicionado fica instalado bem ao lado da cabeceira da cama, jogando todo o vento gelado diretamente na cabeça de quem está dormindo. Encontramos também algumas traças no banheiro e armários
Stayed 1 night in Nov 2023
Verified

8/10 Good

Paulo Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Viagem a trabalho

Agradável
Stayed 3 nights in Apr 2023
Verified

4/10 Poor

Giovani

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nao retorno

Hotel com cheiro ruim, mobilia antiga, fechadura do quarto com "gambiarra", suporte de toalha quebrado, supirte de box para shampoo quebrado e sujo. Atendimento deixou muito a desejar, quartoncom 2 pessoas apenas 1 toalha de banho, solicitei travesseiro e o atendente ficou de levar( eu ja tinha ido buscar, ele comentou que ja levaria pois tinha que pegar no armario) estou aguardando ate hoje. Cafe bom. Arrependido de ficar neste hotel, atendente da noite mal sabe dar um no na gravata, todo desleixado. O que seria a primeira impressao. Nao tem governança. Nao estou conseguindo postar as fotos. Hotel com cheiro ruim, mobilia antiga, fechadura do quarto com "gambiarra", suporte de toalha quebrado, supirte de box para shampoo quebrado e sujo. Atendimento deixou muito a desejar, quartoncom 2 pessoas apenas 1 toalha de banho, solicitei travesseiro e o atendente ficou de levar( eu ja tjnha ido buscar, ele comentou que ja levaria pius tinha que pegar no armario) estiu aguardando ate hoje. Cafe bom. Arrependido de fucar neste hotel, atendente da noite mal sabe dar um no na gravata, todo desleixado. O que seria a primeira impressao.
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Charles Luiz dr Carvalho

Liked: Cleanliness, property conditions & facilities, room comfort
Muito bom, cafe da manha é otimo
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dentro das expectativas.
Stayed 1 night in Oct 2022