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Atami Tensui

3.5 star property

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Photo gallery for Atami Tensui

A hot tub with controls, a red lantern, and a view of a cityscape through a wooden slatted wall.
A modern outdoor hot tub area with a wooden deck, a lounge chair, and a glass-enclosed space.
Lobby lounge
Restaurant
Point of interest

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
Koarashi-chou 2-3, Atami, Shizuoka, 413-0029
  • Place, Kiunkaku Former Ryokan
    ‪12 min walk‬
  • Place, Atami Sun Beach
    ‪19 min walk‬
  • Place, Kinomiya Shrine
    ‪4 min drive‬

Room options

View all photos for Twin Room - 2nd Floor

Twin Room - 2nd Floor

Twin Room - 2nd Floor

  • City view
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Western Sytyle King Room - 3rd Floor

A modern hotel room with a bed, a desk, a television, and a window with curtains.

Western Sytyle King Room - 3rd Floor

  • City view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Japanese-Style Room - 3rd Floor

A traditional Japanese-style room with tatami flooring, a low table with a cushion, a television mounted on the wall, and sliding doors with a view of cherry blossoms.

Japanese-Style Room - 3rd Floor

10.0 out of 10
Exceptional
(1 review)
  • Partial ocean view
  • 31 sq m
  • Sleeps 4
  • 4 Single Futons
  • Free Wi-Fi

View all photos for Japanese-Style King Room - Top Floor

A hotel room with a large bed, a sofa, a small table, and a window with curtains.

Japanese-Style King Room - Top Floor

10.0 out of 10
Exceptional
(1 review)
  • Partial ocean view
  • 31 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Japanese-Western Twin Room with Private Bathroom - 2nd Floor

A hotel room with two beds, a red sofa, a small table, and a TV on a desk.

Japanese-Western Twin Room with Private Bathroom - 2nd Floor

  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Futons
  • Free Wi-Fi

View all photos for Japanese-Style Twin Room with Open-Air Bath and 2 Japanese Futons - 3rd Floor

A balcony with a wooden floor, a cushioned seating area, and a view of the cityscape.

Japanese-Style Twin Room with Open-Air Bath and 2 Japanese Futons - 3rd Floor

  • Partial ocean view
  • 57 sq m
  • Sleeps 3
  • 2 Single Futons OR 2 Single Beds
  • Free Wi-Fi

View all photos for Japanese-Style Twin Room with Open-Air Bath and 2 Japanese Futons - Top Floor

A hotel room with two beds, a red chair, a small table, and a large window with blinds.

Japanese-Style Twin Room with Open-Air Bath and 2 Japanese Futons - Top Floor

  • Partial ocean view
  • 39 sq m
  • Sleeps 3
  • 1 Single Futon OR 2 Single Beds
  • Free Wi-Fi

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About this property

Atami Tensui

This ryokan features a restaurant, a snack bar/deli, and a hot tub. Free WiFi in public areas, free self parking, and free train station pick-up are also provided. Other amenities include a front-desk safe and free train station drop-off. Housekeeping is available on request.
Atami Tensui offers 19 air-conditioned accommodations with safes and slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include bidets, complimentary toiletries, hair dryers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request.

Recreational amenities at the ryokan include a hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 3:00 PM to midnight. There are hot springs on site.
During your stay at Atami Tensui, you're just a quick walk from Atami Kaihin Park. You'll find features like free WiFi in public areas, free self parking, and free train station pick-up service.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Japanese breakfast served daily for a fee
  • Amenities include a front-desk safe, an elevator, and a terrace
  • Onsite recreation includes hot springs
  • Just a 3-minute drive from Kinomiya Shrine and a few minutes from Atami Plum Garden
  • Free train station pick-up and train station drop-off shuttle service
There's a restaurant on site, as well as a snack bar/deli. WiFi is free in public spaces. Atami Tensui offers its guests hot springs and a hot tub. A train station pick-up service and a train station drop-off service are free. Atami Tensui also features a terrace, a front-desk safe, and an elevator. Self parking is free.
For a fee, guests can enjoy Japanese breakfast daily from 8 AM to 9:30 AM.
Atami Tensui has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free train station pick-up shuttle from 3:30 PM to 5:30 PM
  • Train station shuttle at scheduled times, on request
  • Free train station drop-off
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily Japanese breakfast available 8 AM to 9:30 AM for a fee: JPY 2,200 for adults and JPY 2,200 for children
  • A restaurant
  • Kaiseki meal
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Hot springs
  • Hot tub

Family friendly

  • Mini-fridge
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request) (for a fee)

Outdoors

  • Terrace

Spa

  • Hot springs
  • Public bath open from 3:00 PM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Built in 2000

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 10 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests with Room Only or Breakfast Included plans must request and book dinner by 4 PM on the same day. Guests with Room Only plans must request and book breakfast by 9 PM the evening prior to breakfast.
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: JPY 200.00 per person, per night

We've listed all charges provided to us by the property.

The additional mandatory fee covers a bathing tax for hot springs usage. This fee is charged to guests age 12 and older, collected at the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for Japanese breakfast: approximately JPY 2200 for adults and JPY 2200 for children
  • Housekeeping fee: JPY 4400 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Atami Tensui offers transfers from the train station. Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. The front desk at this property is open daily from 7 AM - 10 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the onsite public bathing facilities.

Property is also known as

ATAMI TENSUI Inn
TENSUI Inn
TENSUI
ATAMI TENSUI Atami
ATAMI TENSUI Ryokan
ATAMI TENSUI Ryokan Atami

Atami Tensui Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 55 out of 113 reviews
Rating 8 - Good. 41 out of 113 reviews
Rating 6 - Okay. 10 out of 113 reviews
Rating 4 - Poor. 6 out of 113 reviews
Rating 2 - Terrible. 1 out of 113 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Makoto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their meal service is fantastic.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Makoto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is great. Onsen is fantastic. Staff are excellent!!!
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, property conditions & facilities, room comfort
Wonderful place. I’d highly recommend.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

SUSAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was amazing with a killer view for fireworks. It was right next to the river that cuts through town so the sound of water can be heard from the room. Just beautiful. The bed was very comfortable.
Stayed 2 nights in Aug 2023
Verified

4/10 Poor

Rei

Liked: Cleanliness, staff & service
Some room doesn’t have bath tub so make sure when you book the rooms!! Onsen for women are not hot enough for me either
Stayed 2 nights in Nov 2024
Verified

8/10 Good

ヨウスケ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お部屋が広く過ごしやすかったです。
Stayed 1 night in Jan 2025
Verified

8/10 Good

???

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
夕食は色々な美味しいものが少しずつ食べられて幸せでした。朝食は炊き立てのお米とお魚と色々な種類のご飯のお供と豚汁で幸せな気持ちになりました。
Stayed 1 night in Dec 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
内装、食事は良い体験でした。 初めて対応されたスタッフがこの値段の対応か？！と思う内容でがっかりでしたが、他の方が別の機会に丁寧で挽回してくれたので概して良いホテルだと思います。
Stayed 1 night in Oct 2024
Verified

8/10 Good

???

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
岩盤浴が良かった
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

トシオ

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフはみんな感じがよく、仕事ぶりも丁寧でした。 食事のメニューが工夫されていて気に入りました。
Stayed 1 night in Jun 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

到着は早めが良いですね

到着が遅い時間となってしまい周辺が暗かったため、車では入り口が分かりにくかったです。また、楽しみにしていた岩盤浴も思う時間に予約ができず残念ながら諦めました。次回の宿泊機会があれば、早い時間にチェックインしてのんびりしたいと思います。
Stayed 1 night in Jun 2024
Verified

8/10 Good

CHIKA

Liked: Cleanliness, staff & service
良かった点　 ・到着時のウェルカムドリンク、軽食のサービス。サンドイッチとても美味しかったです。 ・夕食、朝食共に大変美味しく頂きました。量も多すぎずちょうど良かったです。お夜食のお稲荷さんも美味しかったです。スタッフの方の笑顔もとても良かったです。 ・送迎をしてくれた方がとても親切でした。 残念に思った点 ・岩盤浴は部屋の温度が低く中途半端でした。 ・エアコンの音か設備の音か分かりませんが、カチカチと音がずっとしていたので気になってあまり眠れませんでした。 ・二名での予約のところを予約時に一名で予約してしまい、追加料金で宿泊をすることが出来ましたが、5000円程差がありました。同じ部屋に二人泊まるだけなのになぜ料金の差がこれだけあるのか分かりませんでした。
Stayed 1 night in Nov 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
施設も綺麗ですし、スタッフの方も親切で楽しい旅行になりました。 色々とご対応もして頂き、心安らぎました。 ただ、一日目は美味しかったんですが二日目の夕食が異常に辛かったのでそれは考えて頂きたかったです。 子供のお漬物も、奈良漬は食べれないので沢庵にした方が良いと思いました。　 でも、トータルでは凄くよかったのでまた伺わせて頂きたいです。 ありがとうございました！
Stayed 2 nights in Jul 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの対応が親切でよかった。
Stayed 1 night in Jun 2021
Verified

6/10 Okay

tsujimoto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
夕食が、期待した程ではなかった
Stayed 1 night in Jun 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

また行きたいお宿です

パーキングは建物内にあり無料で、朝食はとても美味しく、温泉は泉質が素晴らしくとても素敵なお宿でした。 家族も喜んでおりました。 接客が優しくて感謝しております。
Stayed 1 night in May 2021
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
As a place good but not really convenient environment Friendly stuff
Stayed 2 nights in Apr 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

満足

素泊まりでもウェルカムドリンクがあり すごい丁寧に対応していただきました かなりコスパが良いお宿だと感じました
Stayed 1 night in Apr 2021
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
雰囲気は良かったのに、着いた部屋に他の人の服と荷物が！！ブッキング。こんなの初めて。ありえない。部屋の人がいなかったけど、こちらが侵入者みたいで罪悪感。反対の立場でも怖い。 岩盤浴とか食事とか、部屋も景色も良かったけど、ブッキングの思い出が強すぎて衝撃的だった。
Stayed 1 night in Apr 2021
Verified

8/10 Good

YUMIKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
部屋の洗面所の水の流れが悪かったgとても清潔で良かった。従業員の方はとても丁寧だった。 そばのバス停は小嵐が1番近かった。
Stayed 1 night in Mar 2021
Verified

6/10 Okay

nimo

Liked: Staff & service
かなりの写真マジックがあり、想像していた雰囲気と異なり残念な第一印象でした。 1泊2,3万円なら納得していたかもしれませんが、5万円近くする宿とは思えず、高級なイメージを持たれている方は宿を変えることをお勧めします。 スタッフの方はどの方も笑顔で対応が良く、気持ちよく過ごすことができました。 ありがとうございます。 2日マッサージをお願いしましたが、ご担当者により、かなりの品質差があります。 1名の方は力が弱すぎて指でこすられているようなマッサージで、体制も（仰向けやうつ伏せではなく）横になった姿勢でマッサージをさせられ余計に疲れてしまい、力の弱さは何度か伝えましたが、かなり高齢のおばあちゃんなので、可哀想でそれ以上は言えませんでした。
Stayed 2 nights in Dec 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
広々として清潔感のあるお部屋でよかったです ウェルカムサービスなども充実しており、最高のお誕生日が祝えました
Stayed 1 night in Oct 2020
Verified

10/10 Excellent

Hiroya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

大満足

部屋の清潔感、食事、従業員さんの雰囲気どれも満足でした。唯一残念だったのは部屋のコーヒーメーカーが故障してたっぽいことでしたが総合的には値段に合ったよい時間を過ごせました！
Stayed 1 night in Aug 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

お湯の質が抜群

清潔で風呂も露天。特にお湯の質が抜群。気持ちのいい滞在でした。思ったより全然安い。
Stayed 1 night in Jul 2020
Verified

10/10 Excellent

なお

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
良かったありがとうございます
Stayed 1 night in Jul 2020