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Rakuten STAY Atami

3.0 star property

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Photo gallery for Rakuten STAY Atami

Suite Room(92) No-pets allowed/1off-site parking lot | Living area
Suite Room(93) No-pets allowed/1off-site parking lot, Non Smoking
Bunk bed Room No-pets allowed/1off-site parking lot | View from room
Suite Room(91) No-pets allowed/1off-site parking lot
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View in a map
Wadahamaminami, 3-5, Atami, Shizuokaken, 413-0023
  • Place, Atami Kaihin Park
    ‪3 min walk‬
  • Place, Kiunkaku Former Ryokan
    ‪5 min walk‬
  • Place, Atami Sun Beach
    ‪9 min walk‬

Room options

View all photos for 2 Double Beds Room No-pets allowed /1off-site parking lot

In-room safe, free WiFi, bed sheets

2 Double Beds Room No-pets allowed /1off-site parking lot

8.8 out of 10
Excellent
(3 reviews)
  • Ocean view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room No-pets allowed/ 1off-site parking / Non Smoking

Room No-pets allowed/ 1off-site parking / Non Smoking

Room No-pets allowed/ 1off-site parking / Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Large Single Beds
  • Free Wi-Fi

View all photos for Bunk bed Room No-pets allowed/1off-site parking lot

Bunk bed Room No-pets allowed/1off-site parking lot

Bunk bed Room No-pets allowed/1off-site parking lot

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 47 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Single Beds and 2 Double Beds
  • Free Wi-Fi

View all photos for Hollywood Twin Room No-pets allowed / 1off-site parking / Non Smoking

In-room safe, free WiFi, bed sheets

Hollywood Twin Room No-pets allowed / 1off-site parking / Non Smoking

  • Ocean view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Bunkbed+Single Bed Room, No-pets Allowed, No Parking lot

Bunkbed+Single Bed Room, No-pets Allowed, No Parking lot

Bunkbed+Single Bed Room, No-pets Allowed, No Parking lot

  • Ocean view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Suite Room(91) No-pets allowed/1off-site parking lot

Suite Room(91) No-pets allowed/1off-site parking lot

Suite Room(91) No-pets allowed/1off-site parking lot

  • Ocean view
  • 81 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Suite Room(92) No-pets allowed/1off-site parking lot

In-room safe, free WiFi, bed sheets

Suite Room(92) No-pets allowed/1off-site parking lot

  • Ocean view
  • 47 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 2 Single Beds
  • Free Wi-Fi

View all photos for Bunk bed Room Dog friendly/1off-site parking lot

Bunk bed Room Dog friendly/1off-site parking lot

Bunk bed Room Dog friendly/1off-site parking lot

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 47 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 2 Single Beds
  • Free Wi-Fi

View all photos for Twin Room Dog friendly/1off-site parking lot

Twin Room Dog friendly/1off-site parking lot

Twin Room Dog friendly/1off-site parking lot

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Suite Room(93) No-pets allowed/1off-site parking lot, Non Smoking

Suite Room(93) No-pets allowed/1off-site parking lot, Non Smoking

Suite Room(93) No-pets allowed/1off-site parking lot, Non Smoking

  • Ocean view
  • 76 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Single Beds and 2 Double Beds
  • Free Wi-Fi

View all photos for Hollywood Twin Room（No-pets Allowed/1off-site Parking）

In-room safe, free WiFi, bed sheets

Hollywood Twin Room（No-pets Allowed/1off-site Parking）

  • Sleeps 2
  • Free Wi-Fi

View all photos for Bunk Bed Room（No-pets Allowed／1off-site Parking）

In-room safe, free WiFi, bed sheets

Bunk Bed Room（No-pets Allowed／1off-site Parking）

  • Sleeps 6
  • Free Wi-Fi

View all photos for Bunkbed+Single Bed Room（No-pets Allowed/No Parking Lot）

In-room safe, free WiFi, bed sheets

Bunkbed+Single Bed Room（No-pets Allowed/No Parking Lot）

  • Sleeps 3
  • Free Wi-Fi

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About this property

Rakuten STAY Atami

This smoke-free hotel features a rooftop terrace, a microwave in a common area, and laundry facilities. WiFi in public areas is free. Other amenities include a vending machine.
Rakuten STAY Atami offers 33 accommodations with safes and hair dryers. Rooms open to lanais. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Microwaves and coffee/tea makers are provided. Bathrooms include toilets with an electronic bidet and toothbrushes and toothpaste. Housekeeping is provided daily.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen).
During your stay at Rakuten STAY Atami, you're just a quick walk from Atami Sun Beach. Enjoy features like free WiFi in public areas, plus a rooftop terrace and laundry facilities. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 25+ Mbps)
  • Amenities include laundry facilities, an elevator, and a rooftop deck
  • Steps from Atami Kaihin Park and 9 minutes by foot from Atami Sun Beach
  • Dogs welcome for free (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Rakuten STAY Atami offers its guests a rooftop terrace, a vending machine, and laundry facilities. WiFi is free in public spaces. Rakuten STAY Atami also features an elevator and a microwave in a common area.

This 3-star Atami hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Changing table
  • Children's dinnerware
  • High chair
  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • Guidebooks
  • Laundry facilities
  • Shared microwave
  • Vending machine
  • Virtual front desk

Guest services

  • Housekeeping (daily)

Business services

  • Coworking space

Outdoors

  • Rooftop terrace

Spa

  • Public indoor mineral hot springs (onsen)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways (100 centimetre high)
  • Lift (104 centimetre wide door)
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Coffee grinder
  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
This property doesn't offer after-hours check-in
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: JPY 200.00 per person, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property does not have a front desk. This property doesn't offer after-hours check-in. Guests will receive an email 24 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Rakuten STAY Atami Atami
Rakuten STAY Atami Aparthotel
Rakuten STAY Atami Aparthotel Atami

Rakuten STAY Atami Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 159 out of 267 reviews
Rating 8 - Good. 74 out of 267 reviews
Rating 6 - Okay. 18 out of 267 reviews
Rating 4 - Poor. 8 out of 267 reviews
Rating 2 - Terrible. 8 out of 267 reviews

9.2/10

Cleanliness

8.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Teahiroa

Liked: Cleanliness, amenities, property conditions & facilities, communication
Easy to check in and out, the amenities were amazing overall great stay.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Sheila Marie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean room, enjoyed the amenities
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Rand

Liked: Cleanliness, amenities, communication
The room was HUGE and there was a free open bar. Great view from the picture window.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Toni

Liked: Cleanliness, amenities, property conditions & facilities, communication
We enjoyed our stay here - very easy to walk into town . Safe parking for our car. Good choice of food outlets.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Kheng Yuan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Its a little further from the train station but great location as its quiet and convenient with many eateries near by
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Jianhao

Liked: Cleanliness, amenities, property conditions & facilities, communication
The room was modern, clean and well-furnished. Very comfortable with a lot of room - including a dining area. Was not expecting the free drinks bar! That's a very big perk. Generally good for holiday or work-travel.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Sebastian

Liked: Cleanliness, amenities, property conditions & facilities, communication
Absolutely recommend, large spacious room, new facilities, even a hair straightener in the bathroom. View is ok, ocean and buildings. Comfortable bed, microwave in room and extra food and cooking amenities located on level 1 along with coin laundry. Free drinks alcoholic and coffee on ground floor, some free snacks also. Rooftop terrace is lovey, has gas fire pits. Onsen is excellent also. Highly recommend this hotel.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Mei

Liked: Cleanliness, staff & service, amenities
great view and close to the beach
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication
Room with sea view and spacious. Bed comfortable. Can stay in room to watch firework.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, communication
Room was by far the most spacious on our trip. Probably one of my favourite hotel experiences anywhere. The Onsen was like a 5 star hotel, and the free drinks and snacks were of high quality. My only issue was that I could not register with the vending machine app because my country was not listed. Atami is a great base to explore hakone, Fuji.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Hiu Yin

Liked: Cleanliness, amenities, communication
Good
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Futoshi

Liked: Cleanliness, property conditions & facilities
With the convenience of a simple apartment-style setup, you can freely use the clean facilities. This makes it highly effective if you prefer a freestyle stay.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

SARAH

Liked: Cleanliness, amenities, property conditions & facilities, communication
this hotel was amazing! there are no staff, so you need to be able to check yourself in and out, and make sure you have the door entry codes to access the building. but the spa space was incredible, there were free snacks and drinks (alcoholic and non alcoholic) in the lobby. super clean, big rooms, and steps from the beach. would come back
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Futoshi

Liked: Cleanliness, property conditions & facilities
It is clean and very easy to use, which is appealing.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Caridad

Liked: Cleanliness, property conditions & facilities, communication
I really like the place it’s clean , and anything we need and more than we need is there, we really enjoyed, especially the free drinks . Thank you so much , we will defineltely be back again and introduce to my friends too
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Tze Hiang

Liked: Cleanliness, amenities, property conditions & facilities, communication
We enjoyed the fireworks display that was performed right infront of our hotel room Balcony. It is a great experience for my family.
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Futoshi

Liked: Cleanliness, property conditions & facilities
The total number of nights spent here exceeds 30, but the service is always well-managed, clean and clear.
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Reiko

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice view from the room. Beer was also in the free drink bar! It made my husband very happy.
Stayed 1 night in May 2025
Verified

10/10 Excellent

RAMMOHAN

Liked: Cleanliness, amenities, property conditions & facilities, communication
Couldn’t find the parking place because it was mentioned in Japanese only
Stayed 1 night in Oct 2025
Verified

8/10 Good

Chin Ling

Liked: Cleanliness, amenities, property conditions & facilities, communication
Free flow of drinks and snacks at the bar at level one
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Andrew

Liked: Cleanliness, amenities, property conditions & facilities, communication
We are a family of four and stayed for one night. We never received our reservation number but the remote assistance was very easy to use. The room was spacious and everyone loved the free drinks and snacks.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

GERARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely spacious room with small kitchen area. The Onsen was very peaceful. The "Free Flow" bar was generously stocked. Sadly the weather meant the rooftop terrace was closed but I'm sure that would have been lovely too.
Stayed 2 nights in May 2024
Verified

8/10 Good

Wie Hoa

Liked: Cleanliness, property conditions & facilities
Very good
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, amenities, property conditions & facilities, communication
Unattended front desk, check in on tablet was challenging. large onset for women. Guest rooms were larger in size and well appointed. Hosted beverages and ice cream in the evening was unexpected and very nice.
Stayed 3 nights in Mar 2025