Basics first. The hotel is adjacent an afterhours (11pm - 5am) party club and no sound proofing. It was not just loud, it is constant yelling in your face loud. We requested a room change, it took 3 days, and it was a move from 2nd to 5th floor, same location and problem. Worth noting, no electrical outlets in bath so hair dryer has to be used in main rooms. We had 1 chair and footstool and had to ask twice so we could both sit.