Red Roof Inn Atlanta - Norcross

2.0 star property

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Photo gallery for Red Roof Inn Atlanta - Norcross

Exterior
Lobby
Combined shower/bathtub, towels
Lobby
Blackout curtains, free WiFi, bed sheets

Reviews

5.8 out of 10

Popular amenities

  • Parking available
  • Pet-friendly
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
5171 Brook Hollow Parkway, Norcross, GA, 30071
  • Global Mall
    ‪3 min drive‬
  • Gwinnett Place Mall
    ‪6 min drive‬
  • BAPS Shri Swaminarayan Mandir
    ‪8 min drive‬
  • Atlanta, GA (ATL-Hartsfield-Jackson Atlanta Intl.)
    ‪39 min drive‬

Room options

Deluxe Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Smoking

  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Smoking

  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Smoking

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Red Roof Inn Atlanta - Norcross

Hotel in Norcross with a 24-hour front desk
Along with self parking, this hotel has coffee/tea in a common area and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk and a vending machine are onsite.
Red Roof Inn Atlanta - Norcross offers 115 accommodations, which are accessible via exterior corridors and feature blackout drapes/curtains. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations.

This Norcross hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

During your stay at Red Roof Inn Atlanta - Norcross, you'll be within walking distance of Malibu Grand Prix. Free WiFi in public areas, laundry facilities, and self parking (surcharge) are available.
  • Free WiFi
  • Self parking available for a fee
  • Amenities include laundry facilities, an elevator, and a vending machine
  • 13 minutes by car from Perimeter Mall and 11 minutes from Gas South Arena
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of Red Roof Inn Atlanta - Norcross, you'll find a vending machine, coffee/tea in a common area, and laundry facilities. Public spaces have free WiFi. Parking is available for a fee.

Smoking is allowed in designated areas at this Norcross hotel.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (surcharge)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Lift (86 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night (maximum USD 105 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees
  • In-room safe fee: USD 1.60 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Red Roof Inn Atlanta Norcross
Red Roof Inn Motel Norcross Atlanta
Red Roof Inn Atlanta Norcross Motel

Red Roof Inn Atlanta - Norcross Reviews

Reviews

5.8
Rating 10 - Excellent. 232 out of 1001 reviews
Rating 8 - Good. 145 out of 1001 reviews
Rating 6 - Okay. 159 out of 1001 reviews
Rating 4 - Poor. 126 out of 1001 reviews
Rating 2 - Terrible. 339 out of 1001 reviews

5.4/10

Cleanliness

6.0/10

Staff & service

5.0/10

Amenities

5.2/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Nakita, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Michelle

Travelled with group
Disliked: Cleanliness, room comfort

P

Well , first off. My room was not clean. The bedding literally looked like the same bedding for all week. The room service phone did not work at all and i found some womans dirty used fake eyelashes in the bed. The shower was probably the worst obr ever seen there was no way i could get in there. The start was ok, she could have been a lol nicer.. she should have helped set us up in another room to fix out problem with the first room offered. But i was necer given any options. So i took my only option and thst was to le
Stayed 1 night in Mar 2025

10/10 Excellent

Chauncey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Shurone

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

hope pineda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nope

No towels no blanket just sheet
Stayed 1 night in Feb 2025

10/10 Excellent

oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Nice low key place
Stayed 2 nights in Feb 2025

8/10 Good

malachi

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
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Stayed 1 night in Feb 2025

4/10 Poor

Hamid

Stayed 1 night in Feb 2025

10/10 Excellent

Virginia, Hiram

Liked: Amenities
Good
Stayed 1 night in Oct 2024

2/10 Terrible

Jessica

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

RODERICK L

Disliked: Amenities, property conditions & facilities
The property is conveniently located to gas stations, restaurants, and the internstate. The room was just okay; there were broken or missing appliances, paint in the sink, and the tub didn't look clean.
Stayed 2 nights in Feb 2025

10/10 Excellent

Shanall

Stayed 1 night in Feb 2025

8/10 Good

Shanall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Shanall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Shakeyla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Shanall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Maurice

Stayed 1 night in Jan 2025

6/10 Okay

Christina

Business traveller
Liked: Staff & service, room comfort
Bathroom was nasty. TV didnt work. Phone didnt work. Heating/cooling system outdated. No breakfast or coffee.
Stayed 1 night in Jan 2025

2/10 Terrible

Rich

Disliked: Staff & service

Reporting this to the BBB

They refused to check me in after booking online for December 15 and 16. The excuse given was the system was still on December 14 at 5am on the 15th. So i canceled the booking and on the app and never got my money back. Now nobody has a record of my cancelation and I'm out hard earned money for a place i didn't even stay at. Never again will i use hotels.com
Stayed 2 nights in Dec 2024

10/10 Excellent

Nichaela

Stayed 1 night in Jan 2025

10/10 Excellent

Leo

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2024

10/10 Excellent

Johany

I
Stayed 1 night in Jan 2025

10/10 Excellent

ILIANA

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024