This smoke-free hotel features free WiFi in public areas. Housekeeping is available on request.
Casa Altos offers 8 air-conditioned accommodations with espresso makers and hair dryers. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. This Atotonilco el Alto hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Bathrooms include showers. Housekeeping is offered on request and irons/ironing boards can be requested.
During your stay at Casa Altos, you're just a quick walk from San Miguel Arcangel Temple. Free WiFi in public areas is available.
Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
Services include a virtual front desk
Steps from San Miguel Arcangel Temple and 14 minutes by foot from Regional "Dr. Juan José Espinoza" Cultural Center
WiFi is free in public spaces.
This Atotonilco el Alto hotel is smoke free.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
Available in some public areas: Free WiFi
Parking and transport
Free 24-hour offsite parking within 50 metres
Onsite parking options include a carport
Conveniences
Virtual front desk
Guest services
Housekeeping on request
Accessibility
16 steps to reach entrance
No lift
More
Smoke-free property
Room amenities
Bedroom
Down comforter
Egyptian cotton sheets
Pillow menu
Pillowtop mattress
Bathroom
Hair dryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
Food and drink
Espresso maker
More
Air conditioning
Iron/ironing board on request
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
Access methods
Private entrance, smart lock
Pets
Pets and service animals are not allowed at Casa Altos
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Payment types at the property
Important information
You need to know
This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property does not have a front desk. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.
Guests will receive an email 48 hours before arrival with check-in information and smart lock details. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.
We should mention
Pets and service animals are not allowed on site.
Property is also known as
Casa Altos Hotel
Casa Altos Atotonilco el Alto
Casa Altos Hotel Atotonilco el Alto
Casa Altos Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 15 out of 18 reviews
10 - Excellent
15
Rating 8 - Good. 2 out of 18 reviews
8 - Good
2
Rating 6 - Okay. 1 out of 18 reviews
6 - Okay
1
Rating 4 - Poor. 0 out of 18 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 18 reviews
2 - Terrible
0
10/10
Cleanliness
9.2/10
Staff & service
8.6/10
Amenities
9.8/10
Property conditions & facilities
Reviews
6/10 Okay
Martin
Business traveller, Travelled with partner
3 Feb 2026
Liked: Cleanliness
The hotel was very good. Reception and entrance through a pizzeria was a bit strange, but honestly it was OK and absolutely no complaints. Would book again!
Martin
Stayed 1 night in Jan 2026
10/10 Excellent
Freddy
Travelled with family
31 Jan 2026
Liked: Cleanliness, staff & service, amenities
I loved the centrality of the hotel. The rooftop view of the main plaza. My king size bed was super cosy with all the pillow options. Marlén was super helpful and immediately responsive. She was able to get us in touch with a Tequila tour at Casa Lou which was absolutely fabulous! I look forward to my next stay!