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Hotel Cinco Diamantes

2.5 star property

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Photo gallery for Hotel Cinco Diamantes

Terrace/patio
Interior entrance
Luxury Suite
Terrace/patio
Front of property

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Av. Independencia #650 Ote, Col. El Chichimeco, Atotonilco el Alto, JAL, 47750
  • Place, San Miguel Arcangel Temple
    ‪10 min drive‬
  • Place, Regional "Dr. Juan José Espinoza" Cultural Center
    ‪11 min drive‬
  • Place, Taretan Ecological Park
    ‪18 min drive‬

Room options

View all photos for Junior Double Room

Junior Double Room

Junior Double Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Luxury Suite

Luxury Suite

Luxury Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Double Room

Luxury Double Room

Luxury Double Room

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room

Standard Room

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Traditional Room, 1 Queen Bed, Mountain View

Traditional Room, 1 Queen Bed, Mountain View

Traditional Room, 1 Queen Bed, Mountain View

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Hotel Cinco Diamantes

An outdoor pool, a 24-hour front desk, and free self parking are available at this smoke-free hotel. WiFi in public areas is free. Change of towels is available on request.
Hotel Cinco Diamantes offers 47 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters and premium bedding. A pillow menu is available. 50-inch Smart televisions come with cable channels.

Bathrooms include showers with rainfall showerheads. This Atotonilco el Alto hotel provides complimentary wired and wireless Internet access. Irons/ironing boards, hair dryers, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Hotel Cinco Diamantes, you'll be within walking distance of San Miguel Arcangel Temple. You'll find features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the outdoor pool
  • Services include luggage storage
  • Just a 2-minute drive from San Miguel Arcangel Temple and a few minutes from Regional "Dr. Juan José Espinoza" Cultural Center
Hotel Cinco Diamantes offers its guests an outdoor pool and an elevator. Public spaces have free WiFi and wired Internet. Self parking is free.

This Atotonilco el Alto hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • 3 steps to reach entrance
  • Front entrance ramp
  • Lever door handles
  • Lift (89 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Magnifying mirror
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for MXN 420 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: MXN 420 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.

Property is also known as

Hotel Cinco Diamantes Hotel
Hotel Cinco Diamantes Atotonilco el Alto
Hotel Cinco Diamantes Hotel Atotonilco el Alto

Hotel Cinco Diamantes Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 67 out of 75 reviews
Rating 8 - Good. 5 out of 75 reviews
Rating 6 - Okay. 0 out of 75 reviews
Rating 4 - Poor. 1 out of 75 reviews
Rating 2 - Terrible. 2 out of 75 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Place was very clean and helpful staff. Definitely would stay again
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every one really nice and hotel really beautiful and clean
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were courteous and attentive. Hotel was conveniently located across from the venue the birthday celebration was being held at.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, modern hotel. Large rooms with great bathrooms. Only negative was rooster noises in the morning
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Gilberto

Liked: Staff & service, property conditions & facilities
Everything is nice and clean
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Altos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful new property with amazing views of mountains and trees! Very clean, relaxing, nice pool and jacuzzi. We will be back!
Verified

8/10 Good

Cayetano

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is pretty nice and clean ! With AC the rooms are nice . The pool doesn’t have heater so water was cold but overall nice. The food in the restaurant was good but the lady that works there has a super bad attitude even though we tipped her good and came back the next day thinking we would get better service but horrible service from her.
Stayed 5 nights in Oct 2025
Verified

4/10 Poor

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
The bed mattress and pillows were horrible and linen were horrible. One of the most uncomfortable beds. The staff were amazing and the hotel food was delicious.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Erick

Liked: Staff & service, property conditions & facilities
Nice
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Karim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing is that there are lots of COCKS singing since 4:00 am, They come from the ranch just beside the premises
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Erika Lizette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Revisar las promociones en el pagina web
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo muy bien
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

lorena

Liked: Cleanliness, amenities, property conditions & facilities
Muy bonito el hotel.muy comodas la habitaciones y muy limpio
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

José

Liked: Cleanliness, staff & service, amenities
La atención es muy buena las habitaciones tienen muy buen mantenimiento
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

José

Liked: Cleanliness, staff & service, amenities
El personal muy amable y buenas instalaciones
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Jose Cuahutemoc

Liked: Cleanliness, amenities, property conditions & facilities
todo muy limpio
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

MARIA DE LOURDES GUADALUPE GARRIDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toda la estancia fue excelente, las habitaciones, los alimentos. Realmente TODO ESTA EXCELENTE
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Jose Cuahutemoc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
tienen buen estacionamiento y las habitaciones muy bien
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Jose Pablo

Liked: Cleanliness, amenities, property conditions & facilities
Bonito hotel, buen trato
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Itzel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lo recomiendo
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

VICTOR MANUEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
en general la estancia fue muy buena con una excepcion que fue que no contaba con agua caliente
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien
Stayed 1 night in Jan 2025