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Los Arcos Hotel & Spa

2.0 star property

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Photo gallery for Los Arcos Hotel & Spa

Exterior
Double Room, Mountain View
Comfort Single Room
Exterior
Interior

Reviews

2.0 out of 10

Popular amenities

  • Spa
  • Pet-friendly
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
Belisario Domínguez 2, Atotonilco el Grande, HGO, 43300
  • Mirador Pena del Cuervo
  • Las Truchas Forest
    ‪25 min drive‬
  • Duendes Museum
    ‪25 min drive‬

Room options

View all photos for Comfort Single Room

Comfort Single Room

Comfort Single Room

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Mountain View

Double Room, Mountain View

Double Room, Mountain View

  • 23 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Deluxe Triple Room

  • 33 sq m
  • Sleeps 6
  • 3 Queen Beds

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About this property

Los Arcos Hotel & Spa

Hotel in Atotonilco el Grande with spa services
Along with spa services, this smoke-free hotel has dry cleaning and laundry facilities. WiFi in public areas is free. Change of towels is available on request.
Los Arcos Hotel & Spa offers 51 accommodations. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Bathrooms include showers. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
Guests can pamper themselves by indulging in the onsite spa services. Services include Swedish massages and massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
You'll find features like free WiFi in public areas, plus dry cleaning service and spa services at Los Arcos Hotel & Spa.
  • Free WiFi in some public areas
  • Services include dry cleaning/laundry
  • 6.8 mi (11 km) from Barranca de Metztilan Biosphere Reserve and 11 mi (17.7 km) from Basaltic Prisms of Santa María Regla Park
  • Pets welcome for free (restrictions apply)
As a guest of Los Arcos Hotel & Spa, you'll find spa services, laundry facilities, and dry cleaning/laundry services. WiFi is free in public spaces.

This Atotonilco el Grande hotel is smoke free.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking options include a garage

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • In the mountains

Spa

  • Aromatherapy
  • Hydrotherapy
  • In-room massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym

More

  • Smoke-free property

Room amenities

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Free local calls
  • Free long-distance calls
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 2:00 PM
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after 1:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

  • Pets are welcome and stay free
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
The front desk at this property is open daily from 8:00 AM - midnight.
Guests arriving after 1:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation.

Property is also known as

Los Arcos Hotel & Spa Hotel
Los Arcos Hotel & Spa Atotonilco el Grande
Los Arcos Hotel & Spa Hotel Atotonilco el Grande

Los Arcos Hotel & Spa Reviews

Reviews

2.0
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 1 out of 1 reviews

2.0/10

Staff & service

Reviews

2/10 Terrible

Norma

Travelled with family
Disliked: Staff & service
Pésimo no cuenta con los servicios que supuestamente ofrecen
Stayed 1 night in Feb 2025