Aparthotel

Chagala Residence Atyrau

4.0 star property

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Room options

View all photos for Deluxe Apartment, 2 Bedrooms

Deluxe Apartment, 2 Bedrooms | Living area

Deluxe Apartment, 2 Bedrooms

  • 65 sq m
  • 2 bedrooms
  • Sleeps 2
  • 2 Double Beds

View all photos for Apartment, 1 Bedroom

In-room safe, desk, soundproofing, iron/ironing board

Apartment, 1 Bedroom

  • 38 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed

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About this property

Chagala Residence Atyrau

This aparthotel features an indoor pool, a restaurant, and a health club. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna, and self parking. Each apartment provides free WiFi and free wired Internet, an LED TV with digital channels, and a kitchenette with a stovetop and a microwave. Guests can appreciate conveniences like a dining area and a sitting area, and other amenities include room service and a coffee/tea maker.
Chagala Residence Atyrau offers 64 air-conditioned accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas and include dining tables. 43-inch LED televisions come with digital channels. Accommodations at this 4-star aparthotel have kitchenettes with stovetops, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include bathtubs, slippers, complimentary toiletries, and toothbrushes and toothpaste.

This Atyrau aparthotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the aparthotel include an indoor pool, a health club, and a sauna.
During your stay at Chagala Residence Atyrau, you're just a quick walk from Art Museum. Free WiFi in public areas, an indoor pool, and a restaurant are available. This upscale aparthotel has 64 apartments. Each apartment offers free WiFi and a kitchenette.
  • Each apartment offers a kitchenette, a dining area, and a sitting area
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy international cuisine while dining at Petrovski
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, 2 meeting rooms, and laundry facilities
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Just a 5-minute walk from Art Museum and 6 minutes by foot from Atyrau National History Museum
  • Airport shuttle service available for a fee
Chagala Residence Atyrau offers its guests an indoor pool, a health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 2 meeting rooms available. The business-friendly Chagala Residence Atyrau also features laundry facilities, room service (during limited hours), and a front-desk safe. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Atyrau aparthotel.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.
Petrovski - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Late night fare is available from room service (during limited hours).

Property amenities

Pool/Spa

  • Indoor pool
  • Pool loungers
  • Pool umbrellas
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Secured, uncovered parking on site (KZT 835 per day)
  • Limited on-site self parking

Family friendly

  • Children stay free (see details)

Restaurants on site

  • Petrovski

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Mini-fridge
  • Toaster

Dining

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: KZT 4,300 per person
  • A bar/lounge
  • A restaurant
  • Dining table
  • Late-night room service
  • Wet bar

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Bathtub
  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area
  • Separate sitting area

Entertainment

  • 43-inch LED TV with digital channels

Laundry

  • Laundry facilities

Work spaces

  • 2 meeting rooms
  • Desk

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Front entrance ramp
  • Grab bar in bathtub
  • In-room accessibility
  • Lift (200 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • ATM
  • Daily housekeeping
  • Free bottled water
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Safe at front desk

Location highlights

  • In a business district
  • In the city centre
  • Near a health/beauty spa
  • Near a hospital

Things to do

  • Gym
  • Health club

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Mosquito nets
  • Fire extinguisher

General

  • 1 building
  • 64 units
  • Reception hall
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately KZT 4300 per person
  • Airport shuttle fee: KZT 5000 per person (one-way)
  • Uncovered self parking fee: KZT 835 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Chagala Residence Atyrau offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Chagala Residence Atyrau Aparthotel
Chagala Residence Aparthotel
Chagala Residence
Chagala Atyrau Atyrau
Chagala Residence Atyrau Atyrau
Chagala Residence Atyrau Aparthotel
Chagala Residence Atyrau Aparthotel Atyrau

Chagala Residence Atyrau Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 6 out of 22 reviews
Rating 8 - Good. 10 out of 22 reviews
Rating 6 - Okay. 3 out of 22 reviews
Rating 4 - Poor. 1 out of 22 reviews
Rating 2 - Terrible. 2 out of 22 reviews

8.4/10

Cleanliness

7.6/10

Staff & service

9.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

suryaveer

Liked: Cleanliness, property conditions & facilities
Overall good
Stayed 2 nights in Oct 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Front desk were a bit weird, two people barking instructions at the same time. I felt like an intruder, not a guest. Every other thing was fine but front desk were not friendly or very helpful.
Stayed 2 nights in Jan 2025

2/10 Terrible

IURII

Business traveller
Stayed 2 nights in Dec 2024

8/10 Good

Vadim

Stayed 5 nights in Jul 2024

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were of good size. Property was walking distance from a very nice bar. The security was good. The food was very good.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

William

Liked: Staff & service

Good central location

The accommodation was relevant to the price . Spacious 2 bedroom flat with all essentials to provide livevin service
Stayed 7 nights in Feb 2019

4/10 Poor

Dale

Liked: Cleanliness

Disappointed.

The apartments generally are good, however the heating and cooling never works so you either freeze or feel like it is a sauna. When you complain they give hindreds of excuses all of which turn out to be not true. They also constantly run out of items on the menu which is already very limited.
Stayed 6 nights in Jun 2018

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a good stay in Chagala very good value for money ave stars here for 3 years now
Stayed 10 nights in May 2018

6/10 Okay

Ahmet

Liked: Cleanliness, staff & service, room comfort

Warm place but hard to find

Room was clean, heating system is very good, hard to find

8/10 Good

Juan, Bogota

Liked: Cleanliness, property conditions & facilities, room comfort

Good choice to stay in Atyrau

I like Chagala residences since is an easy and comfortable stay with no particular negative to remark. Room decoration in main building is comfortable, warm
Stayed 5 nights in Jan 2018

8/10 Good

Juan, Bogota

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I found Chagala a good option for a stay in Atyrau
Stayed 2 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value in Atyrau

Stayed in the Renaissance the previous visit to Atyrau and this hotel offers significantly better value (by far). Spacious rooms with kitchenette and living room space, good food at reasonable prices, and good overall level of service. Recommended.
Stayed 3 nights in Oct 2017

10/10 Excellent

Tamas

Business traveller
Liked: Cleanliness, amenities
Zimmer
Stayed 5 nights in Oct 2025

8/10 Good

Julien

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Maymon

Stayed 1 night in Feb 2025

8/10 Good

Ahmet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Location

Everything is good just I think breakfast time should be a bit late on weekends.
Stayed 1 night in Mar 2019

10/10 Excellent

Vladislav, St. Petersburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Деловая поездка

Хороший завтрак.
Stayed 3 nights in Jan 2019

2/10 Terrible

Suradzh

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Would avoid in future

Booked in the new building but was sent to the old one. Room was ok but bathroom was dirty. Hairs in bathing tub, spider in the floor corner. Otherwise, friendly staff.
Stayed 2 nights in Sep 2018

8/10 Good

AHMET ULKU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort