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River Palace Hotel

4.5 star property

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Photo gallery for River Palace Hotel

Front of property
Reception
Fitness facility
Reception
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
55, Aiteke bi str., Atyrau, Atyrau city, 060011
  • Place, Oblakimata Park
    ‪2 min walk‬
  • Place, Isatay and Makhambet Square
    ‪12 min walk‬
  • Place, Atyrau University
    ‪15 min walk‬
  • Airport, Atyrau (GUW)
    ‪9 min drive‬

Room options

View all photos for Comfort Apartment

Comfort Apartment | Living area

Comfort Apartment

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Studio

Classic Studio

Classic Studio

  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Apartment, 2 Bedrooms

  • City view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

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About this property

River Palace Hotel

Luxury hotel with 3 restaurants and a full-service spa
3 restaurants, a full-service spa, and an indoor pool are available at this hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite.
River Palace Hotel offers 194 air-conditioned accommodations with DVD players and minibars. Each accommodation is individually furnished and decorated. 40-cm LED televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Atyrau hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
During your stay at River Palace Hotel, you're just a quick walk from Oblakimata Park. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at one of the 3 restaurants
  • Take a swim in the indoor and seasonal outdoor pools
  • Indulge with massages at the spa
  • Amenities include a front-desk safe, a 24-hour business center, and a conference center
  • Onsite recreation includes a gym and a sauna
  • Just a 4-minute walk from Oblakimata Park and 10 minutes by foot from Flagstaff Monument
  • Free airport shuttle service
River Palace Hotel offers its guests a full-service spa, an indoor pool, and a health club. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

There's an onsite 24-hour business center. A seasonal outdoor pool, a sauna, and spa services are also featured at the luxury River Palace Hotel. You'll have access to the health club at a partner property. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Atyrau hotel.

Guests are served free continental breakfast daily from 6:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
River Palace Hotel has 3 restaurants on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Arcade/game room
  • DVD player
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily) (for a fee)

Business services

  • 24-hour business centre
  • Conference centre

Outdoors

  • Garden
  • Pool loungers

Full-service spa

  • Massage

Accessibility

  • Lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 40-cm LED TV with satellite channels
  • DVD player

Food and drink

  • Cookware, dishware, and utensils
  • Hob
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in available
Minimum check-in age: 25

Check-out

Check-out before 12:30 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Property Registration Number 140940008789
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children may not be eligible for complimentary breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

River Palace Hotel Hotel
River Palace Hotel Atyrau
River Palace Hotel Hotel Atyrau

River Palace Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 5 out of 9 reviews
Rating 8 - Good. 3 out of 9 reviews
Rating 6 - Okay. 1 out of 9 reviews
Rating 4 - Poor. 0 out of 9 reviews
Rating 2 - Terrible. 0 out of 9 reviews

9.4/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Kaziza

Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay, my parents loved it!
Stayed 1 night in Aug 2025

10/10 Excellent

Tlemis

Travelled with partner
Liked: Amenities
Had a recent trip to Atyrau, and gotta say, the hotel I stayed at was pretty sweet. Don't wanna get into all the tiny details, but yeah, it was a really good experience. The place just felt super chill and comfy, you know? Everything seemed well-kept, which made it easy to just kick back and relax. Little things here and there just made the whole stay smooth sailing. And the folks working there? Awesome. Always helpful and polite, made sure I had everything I needed without any fuss. That really stuck out to me. Seriously, if you're ever in Atyrau, this hotel is a solid pick. It really helped make my time in the city a good one.
Stayed 1 night in Mar 2025

10/10 Excellent

Volodymyr

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay during flood threat

Room is spacious and clean. Needed additional power socket if you would like to work at the table. Absolutely lovely breakfast.
Stayed 6 nights in Apr 2024

8/10 Good

Perley, Port Hood

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet location.
Stayed 2 nights in Oct 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great. Food was great. Service was great.
Stayed 7 nights in Mar 2021

10/10 Excellent

jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena opción en Atyrau

Hotel cómodo, con grandes instalaciones y servicios. Piscina interior y gimnasio juntos, piscina en terraza superior, etc. Desayuno algo inferior a lo esperado por su categoría.
Stayed 1 night in Aug 2025

6/10 Okay

Michel

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Carlos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel hade en bra placering, var rent.
Stayed 3 nights in Feb 2023

8/10 Good

Vladimir

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Подходит для командировок

Замечательный завтрак, очень хороший и вежливый персонал
Stayed 7 nights in Mar 2021