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Auckland City Hotel

4.0 star property
VIP Access

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Photo gallery for Auckland City Hotel

Studio with Kitchenette - Two Double Beds
Exterior
Interior
Café
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Parking available
  • Laundry

Explore the area

Map
157 Hobson Street, Auckland, 1010
  • Sky Tower
    ‪3 min walk‬
  • University of Auckland
    ‪10 min walk‬
  • Auckland Ferry Terminal
    ‪15 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪24 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Studio with Kitchenette - Two Double Beds

Studio with Kitchenette - Two Double Beds

Studio with Kitchenette - Two Double Beds

8.6 out of 10
Excellent
(7 reviews)
  • 35 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Apartment, 2 Bedrooms (Queen, Single)

Apartment, 2 Bedrooms (Queen, Single) | Living area

Apartment, 2 Bedrooms (Queen, Single)

10.0 out of 10
Exceptional
(2 reviews)
  • 65 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Studio, Kitchenette

Studio, Kitchenette

Studio, Kitchenette

8.6 out of 10
Excellent
(8 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Four Bedroom Apartment - Kitchenette

Four Bedroom Apartment - Kitchenette | Living area

Four Bedroom Apartment - Kitchenette

  • 127 sq m
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 3 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(15 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

8.6 out of 10
Excellent
(7 reviews)
  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Private kitchen

Apartment, 2 Bedrooms

  • 70 sq m
  • Sleeps 5
  • 2 Double Beds

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About this property

Auckland City Hotel

Eco-certified hotel with a 24-hour front desk and a coffee shop
A restaurant, a bar/lounge, and a coffee shop/cafe are available at this hotel. WiFi in public areas is free. Other amenities include self parking, concierge services, and dry cleaning.
Auckland City Hotel offers 150 accommodations with safes and hair dryers. LED televisions come with digital channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Auckland City Hotel. During your stay, you're just a quick walk from Sky Tower. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy local and international cuisine while dining at Vie Lounge & Eatry
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Within a 10-minute walk of Sky Tower and Queen Street Shopping District
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A vending machine, multilingual staff, and concierge services are also featured at the eco-certified Auckland City Hotel. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Auckland hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Vie Lounge & Eatry - This restaurant specializes in local and international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Fondou Cafe - This café specializes in local and international cuisine and serves brunch, lunch, and light fare. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Filipino, French, Hindi, Indonesian, Japanese, Korean, Malay, Spanish, Thai, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Free in-room WiFi is limited to 24 hours per day
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free for up to 24 hours per day

Parking and transport

  • Electric car charging station on site
  • Parking on site (NZD 30 per night)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: NZD 38 for adults and NZD 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Fondou Cafe
  • Vie Lounge & Eatry

Things to do

  • Billiards/pool table

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 10 floors
  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 38 for adults and NZD 25 for children
  • Self parking fee: NZD 30 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector, a security system, and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Free in-room WiFi is limited to 24 hours per day. WiFi in public areas is also free for up to 24 hours per day

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Auckland City Hobson Street
Auckland City Hotel Hobson Street
City Hobson Street
City Hotel Hobson Street
Hobson Hotel
Hotel Hobson Street
Hobson Street
Auckland City Hotel Hotel
Auckland City Hotel Auckland
Auckland City Hotel Hobson Street
Auckland City Hotel Hotel Auckland

Auckland City Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 353 out of 1002 reviews
Rating 8 - Good. 413 out of 1002 reviews
Rating 6 - Okay. 167 out of 1002 reviews
Rating 4 - Poor. 51 out of 1002 reviews
Rating 2 - Terrible. 18 out of 1002 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Sze

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is near the Sky Tower which is convenient if you’re travelling from Auckland airport. It is also within walking distance to the main shopping area and the harbour. There are many restaurants nearby. Staff was friendly and willing to hold our luggage after we’ve checked out. Only thing to be aware of is the city noise. The windows are not thick so you can hear traffic and noise from the streets below.
Stayed 1 night in Mar 2025

10/10 Excellent

Isabelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and friendly service. Nice and clean room. Very good breskfast.
Stayed 2 nights in Mar 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness
Check in information was lacking, e.g. the need to use the room key to get electricity. Pool of water on floor where fridge had defrosted/leaked. We weren't told that there was no dining on sundays and mondays (the nights we stayed and wanted to eat in).
Stayed 2 nights in Mar 2025

8/10 Good

Jody

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very accommodating and kind. The room was quiet. Access control to the building after hours was easy. Two of us stayed and we were given one key card, which was fine until one of us decided to go out to get food and had to take the key - which we needed in room for power - leaving the other occupant (literally) in the dark. I recommend getting at least two cards of 2 ppl are staying and there is even a remote possibility of someone wanting to stay behind for any reason. I would stay there again and would recommend.
Stayed 1 night in Mar 2025

10/10 Excellent

Will

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All great, thank you

Great location and the secure car parking was really appreciated. Very professional staff who were most welcoming. Would definitely book in here again.
Stayed 1 night in Mar 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is conveniently located in the city center. Good bed. Helpful/friendly front desk. Not luxurious but that wasn't what I was looking for. Would stay here again.
Stayed 1 night in Feb 2025

8/10 Good

Mian

Close proximity to all major areas
Stayed 1 night in Feb 2025

8/10 Good

Levi

Stayed 1 night in Feb 2025

8/10 Good

HUI

Stayed 2 nights in Feb 2025

10/10 Excellent

Lance

Stayed 1 night in Feb 2025

8/10 Good

Gavin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First stop on month long trip to NZ

Good location for a few nights in center of town
Stayed 1 night in Feb 2025

4/10 Poor

Katy

Travelled with family
Liked: Cleanliness
Booked for one night - an ancient aircon unit in corner of room was too loud to operate and sleep. Beds uncomfortable and could feel springs, as well as bed bugs. I've never left bad reviews but probably Plenty of other places for same $

10/10 Excellent

mrs m

Stayed 1 night in Feb 2025

6/10 Okay

Colin, Mermaid Waters

Disliked: Cleanliness, property conditions & facilities
Not clean Balcony very dirty. We are elderly persons gave us 1st floor apartment no lifts to that floor only stairs.
Stayed 1 night in Jan 2025

10/10 Excellent

Guillermo

Stayed 1 night in Jan 2025

8/10 Good

Lana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having parking for our entire stay and The Vic Lounge and Eatery was great.
Stayed 1 night in Jan 2025

4/10 Poor

Dianne

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Shocking amount of parks for such a large hotel. Place was not cleaned well and was disappointing
Stayed 1 night in Jan 2025

6/10 Okay

Isabella

Travelled with group
Liked: Staff & service
Convenient option for CBD. Good price for the facilities and location. Condition of property was a little bit tired but not too bad.
Stayed 1 night in Jan 2025

10/10 Excellent

JT

Liked: Cleanliness, staff & service, property conditions & facilities
Parking is careful
Stayed 2 nights in Jan 2025

4/10 Poor

James

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Parking garage are small and tight, hard to get in and out and it cost $30 to park. Room are ok, bit old.
Stayed 1 night in Dec 2024

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very eco friendly
Stayed 1 night in Dec 2024

10/10 Excellent

Angelica

Stayed 1 night in Dec 2024

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good place to stay and close to the CBD
Stayed 2 nights in Dec 2024