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Aparthotel

Castaways Resort

4.0 star property

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Photo gallery for Castaways Resort

View from property
Full breakfast for a fee
LCD TV
Couples treatment room(s), body treatments, aromatherapy, body wraps
Balcony

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Barbecue grill
  • Housekeeping
  • Laundry

Explore the area

View in a map
685 Karioitahi Road, Karioitahi Beach, Lake Puketi, Auckland, 2683
  • Place, Karioitahi Beach
    ‪5 min walk‬
  • Place, Awhitu Regional Park
    ‪12 min drive‬
  • Place, Waiuku Sports Park
    ‪21 min drive‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪73 min drive‬

Room options

View all photos for Standard Room

3 bedrooms, desk, iron/ironing board, cots/infant beds

Standard Room

  • 25 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Chalet, 2 Bedrooms, Kitchenette, Ocean View (Chalet)

Deluxe Chalet, 2 Bedrooms, Kitchenette, Ocean View (Chalet)

Deluxe Chalet, 2 Bedrooms, Kitchenette, Ocean View (Chalet)

9.0 out of 10
Wonderful
(2 reviews)
  • 90 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 4
  • 2 King Beds OR 4 Twin Beds

View all photos for Deluxe Villa, 3 Bedrooms, Kitchen, Ocean View

3 bedrooms, desk, iron/ironing board, cots/infant beds

Deluxe Villa, 3 Bedrooms, Kitchen, Ocean View

  • 160 sq m
  • 3 bedrooms
  • Ocean view
  • Sleeps 6
  • 3 King Beds

View all photos for Villa, 1 Bedroom, Kitchen, Ocean View

3 bedrooms, desk, iron/ironing board, cots/infant beds

Villa, 1 Bedroom, Kitchen, Ocean View

9.4 out of 10
Exceptional
(3 reviews)
  • 90 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 2 Bedrooms, Kitchen, Ocean View

3 bedrooms, desk, iron/ironing board, cots/infant beds

Villa, 2 Bedrooms, Kitchen, Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • 125 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Chalet, 2 Bedrooms, Kitchen, Ocean View (Chalet)

Standard Chalet, 2 Bedrooms, Kitchen, Ocean View (Chalet)

Standard Chalet, 2 Bedrooms, Kitchen, Ocean View (Chalet)

8.0 out of 10
Very good
(1 review)
  • 90 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 4
  • 2 King Beds OR 4 Twin Beds

View all photos for Standard Studio, Kitchenette, Ocean View (Stylish Studio)

Standard Studio, Kitchenette, Ocean View (Stylish Studio)

Standard Studio, Kitchenette, Ocean View (Stylish Studio)

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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  • Kitchen
  • Washer
  • Dryer
  • Air conditioning
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The price is €227
includes taxes & fees
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About this property

Castaways Resort

Beach aparthotel with a full-service spa and a coffee shop
Guests of this beach aparthotel will appreciate convenient onsite amenities such as massage/treatment rooms and barbecue grills. Each apartment has 3 bedrooms and offers free WiFi and a balcony. For a bit of entertainment, an LCD TV comes with cable channels, and guests can also appreciate conveniences like a refrigerator and a microwave.
Castaways Resort offers 25 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Bersantai Day Spa has massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
During your stay at Castaways Resort, you're just a quick walk from Karioitahi Beach. You'll find features like free WiFi in public areas and free self parking, plus a full-service spa. Built in 2004, this upscale aparthotel has 25 apartments. Each apartment includes amenities such as free WiFi and a balcony.
  • Each apartment offers a balcony, an LCD TV, and a refrigerator
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Full breakfast offered for a fee
  • Indulge with facials, body treatments, or aromatherapy at Bersantai Day Spa
  • Amenities include 3 meeting rooms, a conference center, and laundry facilities
  • Onsite recreation includes archery
  • Just a 4-minute walk from Karioitahi Beach and 11 minutes by car from Awhitu Regional Park
Castaways Resort offers its guests a full-service spa. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this aparthotel measures 646 square feet (60 square meters) and includes a conference center. Spa services, a terrace, and barbecue grills are also featured at the business-friendly Castaways Resort. Free self parking is available.

This 4-star Lake Puketi aparthotel is smoke free.

Guests can enjoy full breakfast for a fee.
Castaways Resort has a restaurant on site.

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
The front desk is open daily from 8:00 AM - 6:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for NZD 30 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately NZD 20 to 40 per person
  • Crib (infant bed) fee: NZD 30 per stay
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 8:00 AM - 6:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Castaways Lodge Lake Puketi
Castaways Lake Puketi
Castaways Resort Lake Puketi
Castaways Resort Hotel
Castaways Resort Lake Puketi
Castaways Resort Hotel Lake Puketi

Reviews

Castaways Resort Reviews

9.2

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 215 out of 327 reviews
Rating 8 - Good. 85 out of 327 reviews
Rating 6 - Okay. 15 out of 327 reviews
Rating 4 - Poor. 10 out of 327 reviews
Rating 2 - Terrible. 2 out of 327 reviews

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
View was amazing but that is probably it. The rooms were a little outdated but the overall stay was good. Hotel breakfast was average, with small selection of hot food, bread and dessert. Check-out was annoying as there was only one person at the counter, so if the person at the front of the queue had an issue to resolve, everyone else had to wait. There were multiple teams who had major issues with room service so had to stand there for over 20 minutes just to hand over the keys.
Stayed 1 night in Jun 2025

4/10 Poor

Col

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room service food was cold for which I received only a 20% discount!!! Should have been free. Trying to reach anyone in the resort via the phone system was a nightmare. I would never go to this resort ever again
Stayed 1 night in Jun 2025

10/10 Excellent

Louise

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and the service is excellent.
Stayed 2 nights in Jun 2025

8/10 Good

Scott

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Frankco

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Awesome holiday break away with amazing views and friendly staff. Very peaceful and good for the soul. Will gladly recommend this resort and will be making this my one-stop quick breakaway.
Stayed 1 night in May 2025

10/10 Excellent

Anita

Stayed 2 nights in May 2025

10/10 Excellent

Frankco

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A real hidden gem outside of Auckland, felt like an island on its own and the name Castaways really live up to its name with amazing views. The Villa was exceptional clean and the service from reception to everyone was fantastic.
Stayed 3 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Ray - Tanya

Liked: Cleanliness, room comfort
Great peaceful place to wind down and enjoy
Stayed 3 nights in Apr 2025

10/10 Excellent

Vatsal

Liked: Cleanliness, property conditions & facilities
The restaurant is very for the breakfast, very small amount of options for vegans or vegetarians. There is definitely a room for improvement for the restaurant. Otherwise we loved our stay. Thank you
Stayed 1 night in Apr 2025

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Check was easy and prompt. Friendly staff. Asked for an accessible unit and this was no problem
Stayed 1 night in Apr 2025

10/10 Excellent

Farhana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I liked the fact that the property manager addressed our concerns promptly and provided solutions. Excellent customer service.
Stayed 2 nights in Apr 2025

8/10 Good

Cheryle

Liked: Cleanliness, room comfort

Highs and Lows.

A bit of difficulty navigating to and from site. Reception staff was preoccupied with text messages to notice our presence. Check-in delayed by an hour and a half because room not serviced. Free non-alcoholic drink voucher offered while we waited down at the restaurant. Restaurant staff wonderful evening and at breakfast. Staff driving us to and from our room, car park and restaurant were super friendly. These staff were most apologetic about some of the reception issues we had both at check in and not being able ring for a buggy to take us to breakfast. Accommodation was fabulous. It was high up the hill and our car was parked even further up the hill so had to schedule staff to transport us around the property. Breathtaking views. Very spacious with separate lounge, dining kitchenette, bedroom, bathroom and cloth washing machine & dryer in passage behind cupboard doors. Lots of cupboard solace. Kitchen well equipped for cooking nd preparing meals. A very relaxing stay, just what we needed after a hectic two weeks in New Zealand. Meals at the Restaurant both day and night were delicious.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing waterfront getaway, only an hour away from Auckland!
Stayed 1 night in Mar 2025

8/10 Good

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location. Came back for our anniversary (we got married here 8 years ago). Only downfall was we were in a 1 bedroom unit joined to a villa, the bedroom had no kitchen facilities, no coffee and no cutlery other than teaspoons. But we would stay here again and staff were very accommodating
Stayed 1 night in Mar 2025

10/10 Excellent

Alpana

Stayed 1 night in Mar 2025

10/10 Excellent

Tracey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning location, well designed chalets inside and for privacy with view outside.
Stayed 1 night in Mar 2025

10/10 Excellent

Corrie Rebecca

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! The villa was like new inside, super clean and comfortable. Great views of the sunrise, sunset and the stars and moon. Make sure to replan golf cart pick ups before 8 am. Only other issue I had was asking to cancel or move 2 days (over a month and a half before the trip) to a sister property, they said they were fully booked so I would have to cancel the entire stay and try to rebook again for the new dates I wanted. I even offered to stay at a sister property in areas where excursions that had been booked and were several hours away.
Stayed 5 nights in Mar 2025

10/10 Excellent

Kathryn, Washington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Castaways Resort was wonderful. The chalet was clean, comfortable, and had a wonderful view of the sea. The restaurant was good and had a great variety for breakfast. It is out of the way, but if you’re looking for someplace remote and quiet, this place is excellent.
Stayed 4 nights in Feb 2025

10/10 Excellent

Shivani, Auckland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Castaways is a fantastic property to stay at. The location, the views from our chalet, were all incredible! Deepak at the reception was very accommodating and most helpful with our queries and requests. If you want to truly unwind and relax, then this resort is an absolute must!! The best part is that you can arrive here (from Auckland) in an hour and feel like you’re so far away from the hustle and bustle of the city. 👍🤗
Stayed 2 nights in Feb 2025

4/10 Poor

Ingrid

Travelled with partner
Disliked: Staff & service, amenities
More than a view is needed for a pleasant stay. To classify the property as a resort is a stretch. Calling and waiting for a golf buggy to take you everywhere, including to your car is ridiculous. Also, the villas are not properly sound proofed to rent to two different sets of guests. Worst of all, the cleaning services were completely unreliable. We were even told we had to be in the villa when cleaners came. We didn’t travel 12,000km to sit in a room waiting for the cleaners to come! As beautiful as the view is, we can’t recommend the Castaways Resort for more than a one night stay.
Stayed 26 nights in Jan 2025

10/10 Excellent

Rahim

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
This is one of the best resort with spectacular views. I am glad we stayed over here for our Valentine's day. Beautiful ocean view from top of the hill, we got magnificent sun set. Very few negatives, there was a glass bottle with cigarette butts in it in the gallery, the water kettle was rusted. Other than this we loved this property. Highly recommend.
Stayed 1 night in Feb 2025

10/10 Excellent

Jemma, One Tree Point

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it, will come back
Stayed 1 night in Feb 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Unusual hotel by a black sand beach with an ocean view with a range of accommodation going up a steep hill. Quiet, wind blown and can be sunny depending on the changing weather with views of the Tasman Sea.
Stayed 2 nights in Jan 2025

10/10 Excellent

Seth

Stayed 1 night in Dec 2024