At Castaways Resort, spend the day relaxing on the nearby beach or pampering yourself at the aparthotel's full-service spa. Each apartment provides a coffee/tea maker and free tea bags/instant coffee, plus free WiFi and an LCD TV with cable channels. Additional amenities include room service, a hair dryer, and a shower. Weekly housekeeping is available.
Castaways Resort offers 25 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with cable channels. Bathrooms include showers and complimentary toiletries.
This Lake Puketi aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided weekly.
The recreational activities listed below are available either on site or nearby; fees may apply.
Bersantai Day Spa has 5 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open select days.
During your stay at Castaways Resort, you're just a quick walk from Karioitahi Beach. You'll find features like free WiFi in public areas and free self parking, plus a full-service spa. Built in 2004, this luxury aparthotel has 25 apartments. Each apartment includes amenities such as free WiFi and an LCD TV.
Each apartment offers an LCD TV, room service, and a coffee maker
Free WiFi
Free self parking
Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
Full breakfast served daily for a fee
Indulge with body wraps, massages, or body scrubs at Bersantai Day Spa
Amenities include 3 meeting rooms, a conference center, and laundry facilities
Onsite recreation includes archery
Just a 4-minute walk from Karioitahi Beach and 11 minutes by car from Awhitu Regional Park
Castaways Resort offers its guests a full-service spa. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.
Event space at this aparthotel measures 646 square feet (60 square meters) and includes a conference center. Spa services, a terrace, and barbecue grills are also featured at the luxury Castaways Resort. Free self parking is available.
This 5-star Lake Puketi aparthotel is smoke free.
For a fee, guests can enjoy full breakfast daily from 7:30 AM to 10:30 AM.
Castaways Resort has a restaurant on site.
Room service (during limited hours) is available.
Property amenities
Beach
Black sand beach nearby
Pool/Spa
5 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body wraps
Couples treatment rooms
Facials
Full-service spa
Manicures/pedicures
Massage
Outdoor treatment areas
Internet
Available in the apartment: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free self parking on site
Limited on-site self parking
Wheelchair-accessible parking and van parking available
Family friendly
Children stay free (see details)
Cot: NZD 30 per stay
Food and drink
Coffee/tea maker
Electric kettle
Tea bags/instant coffee
Dining
Daily full breakfast available 7:30 AM to 10:30 AM for a fee: NZD 20 to 40 per person
A bar/lounge
A coffee shop/cafe
A restaurant
Room service (limited hours)
Bedrooms
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
LCD TV with cable channels
Outdoor areas
Barbecue grill
Garden
Terrace
Laundry
Laundry facilities
Work spaces
3 meeting rooms
Conference centre (646 square foot of space)
Desk
Comfort
Air conditioning
Heating
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
First aid kit
Security system
Fire extinguisher
General
25 units
Banquet hall
Built in 2004
Garden
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Special check-in instructions
The property charges 3 percent for credit card payments
The front desk is open daily from 8:00 AM - 6:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Kids stay free! Children 2 years old and younger stay free when using existing bedding.
Rollaway/extra beds are not available.
Cribs (infant beds) are available for NZD 30 per stay.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for full breakfast: approximately NZD 20 to 40 per person
Crib (infant bed) fee: NZD 30 per stay
Credit card charges are subject to a surcharge of 3 percent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 8:00 AM - 6:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
National rating
Property class, provided by our rating system, is based on property type, amenities, and services.
Property is also known as
Castaways Lodge Lake Puketi
Castaways Lake Puketi
Castaways Resort Lake Puketi
Castaways Resort Hotel
Castaways Resort Lake Puketi
Castaways Resort Hotel Lake Puketi
Castaways Resort Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 245 out of 378 reviews
10 - Excellent
245
Rating 8 - Good. 100 out of 378 reviews
8 - Good
100
Rating 6 - Okay. 19 out of 378 reviews
6 - Okay
19
Rating 4 - Poor. 11 out of 378 reviews
4 - Poor
11
Rating 2 - Terrible. 3 out of 378 reviews
2 - Terrible
3
9.2/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
8.8/10
Property conditions & facilities
Reviews
Verified
10/10 Excellent
Jodie
2 Mar 2026
Liked: Cleanliness, amenities, communication
Beautiful view very nice rooms great staff
Jodie
Stayed 1 night in Feb 2026
Verified
10/10 Excellent
Matthew
20 Mar 2026
Liked: Check-in, communication, listing accuracy
Beautiful property!
Matthew
Stayed 1 night in Mar 2026
Verified
10/10 Excellent
Douglas
19 Feb 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great service, beautiful location and an awesome villa
Douglas
Stayed 1 night in Feb 2026
Verified
10/10 Excellent
grant
25 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great spot, very quiet, great room/villa, Excellent stay
grant
Stayed 3 nights in Jan 2026
Verified
10/10 Excellent
Hayley
2 Mar 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Wonderful, personalised service, spacious room, stunning rooms, very clean
Hayley
Stayed 3 nights in Feb 2026
Verified
8/10 Good
Kim
20 Feb 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
We stayed one night at Castaways and loved the beautiful, peaceful location away from town. The view from our studio was wonderful!
The room was excellent with a very comfortable bed. Breakfast is a must – the buffet was really good.
The only downside is no direct beach access; you have to walk a couple of hundred metres down the road without a footpath, so watch out for cars.
Overall, it was a lovely stay and we’d happily recommend it.
Beautiful view of the black sand beach from the room. The bed was so comfortable, I had the best nights sleep. Highly recommend taking the walking track up top to the lookout at sunset, it was breathtaking.
Breakfast buffet was delicious, load of options to choose from.
Mary
Stayed 1 night in Mar 2026
Verified
10/10 Excellent
Maggie
13 Mar 2026
Liked: Cleanliness
Great. Lovely water view
Maggie
Stayed 1 night in Mar 2026
Verified
10/10 Excellent
Kathryn E
22 Jan 2026
Liked: Cleanliness, amenities, communication
Gorgeous space and incredible ocean views!
Kathryn E
Stayed 3 nights in Jan 2026
Verified
10/10 Excellent
Alivia
30 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great view! Loved that there was a washer and dryer in our room
Alivia
Stayed 1 night in Jan 2026
Verified
10/10 Excellent
Andrea
3 Dec 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely room, clean and the view was amazing.
Yummy breakfast buffet.
Andrea
Stayed 1 night in Nov 2025
Verified
10/10 Excellent
Cari
5 Jan 2026
Liked: Cleanliness, room comfort, communication
Beautiful room very clean perfectly appointed
Cari
Stayed 1 night in Jan 2026
Verified
8/10 Good
Christopher
4 Jan 2026
Liked: Cleanliness, amenities
Clean room. Great breakfast, appreciated al the in room amneitites
Christopher
Stayed 5 nights in Dec 2025
Verified
10/10 Excellent
Iryna
18 Feb 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a truly wonderful stay at Castaway Resort! From the moment we arrived, the staff made us feel incredibly welcome — they were warm, attentive, and genuinely caring throughout our visit.
Our villa had breathtaking views and was perfectly located near the beach and even a paragliding spot, which made the experience even more special. Waking up to the scenery like that felt like a dream.
If you're looking for a true “castaway” escape to recharge and disconnect from the crowds, this is the perfect place. Peaceful, beautiful, and rejuvenating — we can’t wait to come back!
Iryna
Stayed 1 night in Feb 2026
Verified
10/10 Excellent
Jane
1 Dec 2025
Liked: Cleanliness, amenities
The VIEW - amazing. Peaceful, gorgeous property.
Jane
Stayed 2 nights in Nov 2025
Verified
10/10 Excellent
Ivor
5 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
The Villa bedroom was fantastic, wonderful view, clean and new. Little fridge was very cold which is excellent
Ivor
Stayed 1 night in Jan 2026
Verified
8/10 Good
charlene
24 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was nice and clean but there was a routine pickle in our kettle but over all it was great
charlene
Stayed 2 nights in Jan 2026
Verified
10/10 Excellent
Natasha
2 Feb 2026
Liked: Cleanliness, amenities, communication
When we arrived, our room had been damaged by a rock hitting the window and therefore were moved to a safer room immediately. When we were settled, the view was amazing, and all we wanted to do was spend time watching the ocean. If you are to stay here and watch the sunset, grab some cheese and a bottle of wine- nothing was more perfect. Everything about this place was perfect. Clean, friendly staff, delicious food, and great location.
Natasha
Stayed 1 night in Jan 2026
Verified
6/10 Okay
Dale
10 Mar 2026
Liked: Cleanliness, communication
Disliked: Listing accuracy
This resort needs to be more upfront about the fact that many rooms require a wait for a goldfish cart pick up or a long walk on a very steep hill to get to and from. Also the restaurant onsite is often not available for supper on weekends due to wedding bookings.
Dale
Stayed 1 night in Feb 2026
Verified
8/10 Good
Susan
27 Jan 2026
The view and quiet.
The rubbish bin in the bathroom was dirty on the exterior.
Susan
Stayed 2 nights in Jan 2026
Verified
6/10 Okay
Michael
29 Dec 2025
Liked: Cleanliness, property conditions & facilities, communication
Room was comfortable and enjoyable with the amazing view! To get around it is a bit awkward to have to rely on the golf buggies for pick up and drop off. Welcoming staff!