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Copthorne Hotel Auckland City

4.0 star property

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Photo gallery for Copthorne Hotel Auckland City

Superior Room, 1 King Bed | View from room
Daily buffet breakfast (NZD 35.00 per person)
Lobby
Exterior
In-room safe, desk, blackout curtains, soundproofing

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
150 Anzac Avenue, Auckland, 1010
  • Place, University of Auckland
    ‪1 min walk‬
  • Place, Spark Arena
    ‪5 min walk‬
  • Place, Auckland Ferry Terminal
    ‪11 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪26 min drive‬

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

8.2 out of 10
Very good
(60 reviews)
  • City view
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Harbour View

Superior Room, 1 King Bed, Harbour View

Superior Room, 1 King Bed, Harbour View

7.8 out of 10
Good
(8 reviews)
  • Harbour view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

7.8 out of 10
Good
(47 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite

In-room safe, desk, blackout curtains, soundproofing

Junior Suite

  • Sleeps 2

View all photos for Superior King Room

In-room safe, desk, blackout curtains, soundproofing

Superior King Room

  • Sleeps 2

View all photos for Superior Two Double Room

In-room safe, desk, blackout curtains, soundproofing

Superior Two Double Room

  • Sleeps 3

View all photos for Superior Accessible 1 King or 2 Doubles

Superior Accessible 1 King or 2 Doubles

Superior Accessible 1 King or 2 Doubles

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Accessible 1 King

In-room safe, desk, blackout curtains, soundproofing

Superior Accessible 1 King

  • Sleeps 2

Superior Accessible 1 King or 2 Singles

  • Sleeps 2

View all photos for Superior King Room with Harbourview

In-room safe, desk, blackout curtains, soundproofing

Superior King Room with Harbourview

  • Sleeps 2

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About this property

Copthorne Hotel Auckland City

A restaurant, a bar/lounge, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 24-hour room service, concierge services, and dry cleaning.
Copthorne Hotel Auckland City offers 106 accommodations with safes and hair dryers. Rooms open to balconies. 49-inch plasma televisions come with premium satellite channels and pay movies. Bathrooms include showers and complimentary toiletries.

This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Copthorne Hotel Auckland City. During your stay, you're just a quick walk from Spark Arena. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy local cuisine while dining at Zoes for Breakfast
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Guests have great things to say about the helpful staff and the location
  • Within a 15-minute walk of Spark Arena and Auckland Ferry Terminal
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 2 meeting rooms available. The business-friendly Copthorne Hotel Auckland City also features concierge services, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Auckland hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Zoes for Breakfast - This restaurant specializes in local cuisine and serves breakfast only.
Zoes Bar - Onsite bar. Open daily.
Zoes for Dinner - This restaurant specializes in local cuisine and serves dinner only. Open select days.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (NZD 30 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 35 for adults and NZD 17.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Zoes Bar
  • Zoes for Breakfast
  • Zoes for Dinner

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet (90 centimetre high)
  • Lift (82 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (110 centimetre high)

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch plasma TV with premium cable/satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 35.00 for adults and NZD 17.50 for children
  • Self parking fee: NZD 30 per day
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 123346e
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Free in-room WiFi has a 3-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Copthorne Auckland City
Copthorne Auckland City Hotel
Copthorne Hotel Auckland City New Zealand
Copthorne Hotel Auckland City
Hotel Copthorne Auckland City
Copthorne Hotel Auckland HarbourCity New Zealand
Copthorne Auckland City
Copthorne Hotel Auckland City Hotel
Copthorne Hotel Auckland City Auckland
Copthorne Hotel Auckland City Hotel Auckland

Copthorne Hotel Auckland City Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 286 out of 1006 reviews
Rating 8 - Good. 415 out of 1006 reviews
Rating 6 - Okay. 201 out of 1006 reviews
Rating 4 - Poor. 62 out of 1006 reviews
Rating 2 - Terrible. 42 out of 1006 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Janet

Liked: Cleanliness, staff & service, amenities
Nice hotel, clean, quiet. Accommodating staff-let us store our bags until check-in time. Walkable, tho area is hilly.
Stayed 1 night in Jan 2026

8/10 Good

Anishea

Stayed 1 night in Nov 2025

8/10 Good

Anishea

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, had everything we needed except there was no parking available.
Stayed 1 night in Jan 2026

6/10 Okay

Cheryl

Check in staff tried hard - conflict with reservation cause for serious frustration Restaurant staff not well trained - poor service Elevators and room were not clean . Facilities in need of some TLC, broken chair , ripped carpet in our room . Over rated relative to other hotels we’ve stay in NZ and AU.
Stayed 3 nights in Dec 2025

8/10 Good

Kim

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
Tidy room
Stayed 2 nights in Jan 2026

4/10 Poor

Max

Stayed 1 night in Jan 2026

6/10 Okay

Melissa

Travelled with family
Liked: Cleanliness, property conditions & facilities
Room wasnt what i asked for but staff were amazing
Stayed 1 night in Jan 2026

6/10 Okay

Vicki

Disliked: Cleanliness, property conditions & facilities
I've fed back to the hotel. While the bed was comfy, the room was happy and unclean. The response from hotel management was a cut and paste reply that didn't respond. Also, I tried communicating with the Copthorne through the Expedia app with no response at all. Very disappointing.
Stayed 2 nights in Jan 2026

2/10 Terrible

Stacy

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Extremely limited parking and very hard to navigate in and out of it if you are issued a spot. Wifi connection is awful and would reset or not connect for 30 min at a time. Contacted the front desk about it and they said that’s how it is and the other wifi code they could give me is even slower. Doors slam shut automatically so you hear them at all hours of the night while trying to sleep. Bathroom doors are sliding and do not muffle any sound coming from the bathroom. Would not recommend staying here even if it’s a good deal.
Stayed 1 night in Jan 2026

2/10 Terrible

James

Disliked: Cleanliness, property conditions & facilities, room comfort
Room was really scrappy. Looked like it hadn’t been touched since the nineties. Air con so loud we had to have the window open. But the noise outside kept us awake. Worst night sleep, wife woke up angry would never stay there again.
Stayed 1 night in Jan 2026

4/10 Poor

Peter

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Just rubbish overall
Stayed 2 nights in Dec 2025

2/10 Terrible

Karl Cherry

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in several accommodations during our trip, and unfortunately, the Copthorne Hotel Auckland CBD was the worst by far. The receptionist was unwelcoming and dismissive upon check-in. We booked a city view room based on the photos shown during booking and on the hotel’s website. Instead, we were given a very small room on Level 2 with two double beds, overlooking the car park. The so-called “view” consisted of a large tree and Anzac Avenue, with constant traffic from cars and buses—there was absolutely no city view. The air conditioning was not functioning properly. It was extremely noisy and only blew warm air. Considering it was January (summer) and we were three people in a tiny room, the heat made it unbearable and resulted in a sleepless night. When we raised this issue with reception, the response was simply “no”—we were told we could not be moved to another room with a city view or working air conditioning. Breakfast was equally disappointing. The hot food was covered with cheap plastic, and both the bacon and sausages had a strong, unpleasant smell that made them inedible. The quality felt extremely poor. When we asked for a hot chocolate for our child, we were told they only provide coffee and would need to charge extra for hot chocolate. To make matters worse, we later realized we had paid $50 more than the hotel’s normal daily rate. Overall, this was a very poor experience. We would not stay at this hotel again and would not recommend it to anyone.
City View was a car park and a main road Anzac Avenue
It’s definitely not what we expect when we booked online
Tiny bathroom with a shower over bath
This is what their Superior Room with a City view looked like
Stayed 1 night in Jan 2026

10/10 Excellent

Lisa

Business traveller, Travelled with group
Liked: Cleanliness, amenities
A bit dated, but served it's purpose.
Stayed 1 night in Dec 2025

2/10 Terrible

Michael

Stayed 3 nights in Dec 2025

8/10 Good

Herm

Stayed 1 night in Jan 2026

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed being a little out of CBD. Though yes rooms a bit dated, was OK for my purpose.
Stayed 6 nights in Dec 2025

10/10 Excellent

Bhavesh

Stayed 1 night in Dec 2025

10/10 Excellent

Jian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

THOMAS

Liked: Property conditions & facilities
Breakfast was fine,rooms clean,balcony okay
Stayed 4 nights in Dec 2025

8/10 Good

Duncan

Stayed 1 night in Dec 2025

10/10 Excellent

John Eric

Everything was very positive.
Stayed 7 nights in Dec 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities
Comfortable, clean and welcoming....but please get bigger cups for making tea!
Stayed 3 nights in Dec 2025

2/10 Terrible

adia

Stayed 1 night in Dec 2025

6/10 Okay

Denise

Liked: Cleanliness
I had gift cads that had expired they were valid when I booked the room After backwards and forwards they have now been honoured which is great be this was ignoring on the check in time
Stayed 1 night in Nov 2025

8/10 Good

Diana

Stayed 1 night in Dec 2025