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Copthorne Hotel Auckland City

4.0 star property

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Photo gallery for Copthorne Hotel Auckland City

View from room
Junior Suite
Lobby
Bar (on property)
Superior Room, 2 Double Beds | View from room

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • 24/7 front desk
  • Parking available

Explore the area

Map
150 Anzac Avenue, Auckland, 1010
  • University of Auckland
    ‪1 min walk‬
  • Auckland Ferry Terminal
    ‪11 min walk‬
  • Sky Tower
    ‪14 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪24 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Harbour View

Superior Room, 1 King Bed, Harbour View

Superior Room, 1 King Bed, Harbour View

8.4 out of 10
Very good
(6 reviews)
  • 22 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

8.0 out of 10
Very good
(47 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Accessible 1 King or 2 Doubles

Superior Accessible 1 King or 2 Doubles

Superior Accessible 1 King or 2 Doubles

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

8.0 out of 10
Very good
(3 reviews)
  • 45 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | View from room

Superior Room, 2 Double Beds

8.0 out of 10
Very good
(34 reviews)
  • 22 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

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About this property

Copthorne Hotel Auckland City

Eco-certified hotel with a 24-hour front desk and a restaurant
A restaurant, a bar/lounge, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 24-hour room service, concierge services, and dry cleaning.
Copthorne Hotel Auckland City offers 106 accommodations with safes and hair dryers. Rooms open to balconies. 49-inch plasma televisions come with premium satellite channels and pay movies. Bathrooms include showers and complimentary toiletries.

This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Copthorne Hotel Auckland City. During your stay, you're just a quick walk from University of Auckland. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy local cuisine while dining at Zoes for Breakfast
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Guests have great things to say about the helpful staff and the location
  • Steps from University of Auckland and 8 minutes by foot from Spark Arena
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The eco-certified Copthorne Hotel Auckland City also features concierge services, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Auckland hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Zoes for Breakfast - This restaurant specializes in local cuisine and serves breakfast only.
Zoes Bar - Onsite bar. Open daily.
Zoes for Dinner - This restaurant specializes in local cuisine and serves dinner only. Open select days.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (NZD 30 per day)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 35 for adults and NZD 17.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Zoes Bar
  • Zoes for Breakfast
  • Zoes for Dinner

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet (90 centimetre high)
  • Lift (82 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible registration desk (110 centimetre high)

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch plasma TV with premium cable/satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 35.00 for adults and NZD 17.50 for children
  • Self parking fee: NZD 30 per day
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 123346e
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Free in-room WiFi has a 3-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Copthorne Auckland City
Copthorne Auckland City Hotel
Copthorne Hotel Auckland City New Zealand
Copthorne Hotel Auckland City
Hotel Copthorne Auckland City
Copthorne Hotel Auckland HarbourCity New Zealand
Copthorne Auckland City
Copthorne Hotel Auckland City Hotel
Copthorne Hotel Auckland City Auckland
Copthorne Hotel Auckland City Hotel Auckland

Copthorne Hotel Auckland City Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 264 out of 1006 reviews
Rating 8 - Good. 435 out of 1006 reviews
Rating 6 - Okay. 201 out of 1006 reviews
Rating 4 - Poor. 68 out of 1006 reviews
Rating 2 - Terrible. 38 out of 1006 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities
Staff very all very friendly and professional. Suite was a good size and room service was good
Stayed 2 nights in May 2025

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

Renata

Travelled with group
Liked: Cleanliness, staff & service
I didn't like how low the shower head was in the bathroom, but otherwise a great stay
Stayed 2 nights in Apr 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Rebecca

Travelled with family
Liked: Staff & service
This property’s main asset is its location close to Spark arena. Rooms are basic with minimal toiletries. Small beds in the double rooms. Bar and dining area are nice.
Stayed 1 night in Apr 2025

10/10 Excellent

Brigid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient concert stay

Easy check in and check out for this overnight stay in Auckland. Hotel is extremely well located for Spark Arena which is a short walk away. Room was clean and spacious, if a little dated. Beds were large and comfortable. Room was a little warm. It is so nice to have proper milk in the fridge. Good work Copthorne.
Stayed 1 night in Apr 2025

8/10 Good

Mark

Stayed 1 night in Apr 2025

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Great value hotel. Comfortable beds, 10mins to Britomart. Rooms had everything you needed. Great spot.
Stayed 1 night in Apr 2025

8/10 Good

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities
A little aged. Noisy neighbours.
Stayed 4 nights in Apr 2025

6/10 Okay

Renee

A lot more dated than the photos show. Elevators are very small for wheelchair
Stayed 3 nights in Apr 2025

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

2/10 Terrible

Lockie

Disliked: Cleanliness, property conditions & facilities
Terrible condition and definitely not a 4 star. The building is in a terrible state of disrepair and had a musty smell in our room and a leaking shower, resulting in a wet carpet patch. Sraff would have known about this surely.We cancelled our second night. And to top it off the lift broke down trapping a poor lady in it for an hour! Very stressful situation for her which we felt was not handled very sympathetically.
Stayed 2 nights in Apr 2025

8/10 Good

vicki

Liked: Cleanliness, staff & service
The restaurant and bar area were comfortable food was awsum. The negative the coffee cups in our room were very small you couldnt fit your finger in handle to hold cup and thete was only 2 cups we had 3 people
Stayed 1 night in Apr 2025

8/10 Good

Carole

Travelled with group
Liked: Amenities, property conditions & facilities
Overall the stay was good for the price we paid for.
Stayed 4 nights in Apr 2025

6/10 Okay

Rita

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Linzi

Travelled with family
Liked: Amenities
Staff were amazing!
Stayed 1 night in Apr 2025

8/10 Good

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and tidy and accessible to the city
Stayed 1 night in Apr 2025

8/10 Good

Cheryl

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for accn after going to a concert at Spark Arena
Stayed 2 nights in Apr 2025

10/10 Excellent

Sam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for a city stay with transport close by and easy walking distance to attractions and shopping/dining. Comfortable beds and lovely staff. The bathroom looks a little tired/dated, but everything was in working order.
Stayed 1 night in Apr 2025

8/10 Good

andrew

Liked: Amenities
Very convenient for spark arena
Stayed 1 night in Apr 2025

8/10 Good

Tracey, Wellington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for events at Spark Arena
Stayed 1 night in Apr 2025

8/10 Good

Kirk

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place, a great value, in a great location. We would definitely come back.
Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the Harbour easy walking distance and convienent
Stayed 1 night in Mar 2025

6/10 Okay

ARLENE

Liked: Cleanliness
Stayed one night after arriving on the TranzApline train. Ordered room service, food was average.
Stayed 1 night in Mar 2025

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room furniture looking tired. Would like better selection of pillows. Would prefer printed information folder rather than download to phone.
Stayed 2 nights in Mar 2025