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DoubleTree by Hilton Auckland Karaka

4.0 star property

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Photo gallery for DoubleTree by Hilton Auckland Karaka

Lobby
Bar (on property)
Presidential Suite, 1 King Bed
Outdoor pool, open 7:00 AM to 6:00 PM, pool umbrellas, pool loungers
Presidential Suite, 1 King Bed | View from room

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Air-conditioning

Explore the area

View in a map
8 Hinau Road Karaka, Karaka, 2113
  • Place, Karaka Sales Complex
    ‪2 min walk‬
  • Place, Thornton Reserve
    ‪5 min walk‬
  • Place, Southern Park
    ‪16 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, 1 King Bed

In-room safe, blackout curtains, iron/ironing board, WiFi

Room, 1 King Bed

9.6 out of 10
Exceptional
(64 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

In-room safe, blackout curtains, iron/ironing board, WiFi

Deluxe Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, blackout curtains, iron/ironing board, WiFi

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | Bathroom

Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(6 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View

In-room safe, blackout curtains, iron/ironing board, WiFi

Room, 1 King Bed, Garden View

10.0 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

  • Garden view
  • 83 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, blackout curtains, iron/ironing board, WiFi

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(17 reviews)
  • Garden view
  • 27 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

In-room safe, blackout curtains, iron/ironing board, WiFi

Deluxe Room, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Garden View

In-room safe, blackout curtains, iron/ironing board, WiFi

Room, 2 Queen Beds, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room, Multiple Beds, Connecting Rooms

In-room safe, blackout curtains, iron/ironing board, WiFi

Family Room, Multiple Beds, Connecting Rooms

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • Sleeps 6
  • 2 King Beds

View all photos for Deluxe King Room

In-room safe, blackout curtains, iron/ironing board, WiFi

Deluxe King Room

  • Sleeps 3

View all photos for Deluxe Room With Two Queen Beds

In-room safe, blackout curtains, iron/ironing board, WiFi

Deluxe Room With Two Queen Beds

  • Sleeps 3

View all photos for Deluxe King Suite

In-room safe, blackout curtains, iron/ironing board, WiFi

Deluxe King Suite

  • Sleeps 3

View all photos for Presidential King Suite

Interior

Presidential King Suite

  • Sleeps 3

View all photos for King Room

In-room safe, blackout curtains, iron/ironing board, WiFi

King Room

  • Sleeps 3

View all photos for King Room-Accessible

In-room safe, blackout curtains, iron/ironing board, WiFi

King Room-Accessible

  • Sleeps 2

View all photos for King Room With Garden View

In-room safe, blackout curtains, iron/ironing board, WiFi

King Room With Garden View

  • Sleeps 3

View all photos for Room With Two Queen Beds

In-room safe, blackout curtains, iron/ironing board, WiFi

Room With Two Queen Beds

  • Sleeps 3

View all photos for Garden View Room With Two Queen Beds

In-room safe, blackout curtains, iron/ironing board, WiFi

Garden View Room With Two Queen Beds

  • Sleeps 3

View all photos for Connecting Family Room

In-room safe, blackout curtains, iron/ironing board, WiFi

Connecting Family Room

  • Sleeps 2

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About this property

DoubleTree by Hilton Auckland Karaka

This hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include a bar/lounge, a snack bar/deli, and coffee/tea in a common area.
DoubleTree by Hilton Auckland Karaka offers 122 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and bathrobes. 55-inch flat-screen televisions come with cable channels. Bathrooms include slippers and hair dryers.

This Karaka hotel provides wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)) for a surcharge. Business-friendly amenities include desk chairs and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at DoubleTree by Hilton Auckland Karaka. During your stay, you're just a quick walk from Karaka Sales Complex. Free WiFi in public areas, free self parking, and a free manager's reception are available.
  • Free WiFi in some public areas
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a car charging station, and an elevator
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Steps from Karaka Sales Complex and 7 minutes by car from Rainbow's End
DoubleTree by Hilton Auckland Karaka offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

DoubleTree by Hilton Auckland Karaka also features a terrace, a garden, and coffee/tea in a common area. Free self parking is available.

Smoking is allowed in designated areas at this Art Deco Karaka hotel.

The hotel hosts a free manager's reception daily.
DoubleTree by Hilton Auckland Karaka has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (NZD 20 per night)
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: NZD 42 for adults and NZD 21 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Fenced pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Area rugs in room
  • Hand-held showerhead
  • Lift (87 centimetre wide door)
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (77 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Art Deco architecture
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive lockbox information
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 60 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 42 for adults and NZD 21 for children
  • Fee for in-room wireless internet: NZD 20 per night (rates may vary)
  • Rollaway bed fee: NZD 60 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Guests will receive lockbox information.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 6:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Doubletree By Hilton Karaka Hotel
Doubletree By Hilton Karaka Karaka
Doubletree By Hilton Karaka Hotel Karaka
Doubletree By Hilton Karaka
DoubleTree by Hilton Auckland Karaka Hotel
DoubleTree by Hilton Auckland Karaka Karaka
DoubleTree by Hilton Auckland Karaka Hotel Karaka

DoubleTree by Hilton Auckland Karaka Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 391 out of 469 reviews
Rating 8 - Good. 52 out of 469 reviews
Rating 6 - Okay. 17 out of 469 reviews
Rating 4 - Poor. 4 out of 469 reviews
Rating 2 - Terrible. 5 out of 469 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

craig

Stayed 1 night in Feb 2026

10/10 Excellent

Logan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excellent service, staff going above and beyond
Stayed 1 night in Feb 2026

2/10 Terrible

Allan

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Impossible to get a copy of the invoice for my stay
Stayed 1 night in Jan 2026

10/10 Excellent

craig

Stayed 1 night in Jan 2026

10/10 Excellent

JOHN

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All the staff were excellent and couldn’t have been more helpful. 10 out of 10
Stayed 1 night in Jan 2026

10/10 Excellent

Lisa, Tauranga

Disliked: Property conditions & facilities
Ll in ri
Stayed 1 night in Jan 2026

10/10 Excellent

Christopher, Ellesmere Port

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay. The hotel was superb. The room was clean, the wireless charges on the bedside tables were a great idea. The staff were extremely friendly, helpful and attentive. The breakfast was lovely too. The only one issue I had is that I had to pay extra for a decaf coffee with my breakfast. It should be free.
Stayed 1 night in Dec 2025

10/10 Excellent

Timothy, Hood River

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service in all aspects of the hotel
Stayed 2 nights in Jan 2026

10/10 Excellent

Craig

Business traveller
Liked: Cleanliness, staff & service, amenities
The staff were very friendly even though I got in very late
Stayed 2 nights in Jan 2026

10/10 Excellent

Cathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 4 nights in Jan 2026

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very Clean Rooms, team members were friendly and comfy beds.
Stayed 2 nights in Jan 2026

10/10 Excellent

Tajinder

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff
Stayed 4 nights in Jan 2026

6/10 Okay

Angela Guy

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The bed was very uncomfortable, why oh why don’t you have beds with individual coils so that when your partner moves, you don’t feel a thing. We had a suite and I expected much more deluxe comfort. The staff were great and helpful.
Stayed 1 night in Jan 2026

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room. Good food in restaurant for both dinner and breakfast convenient location
Stayed 1 night in Jan 2026

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
Clean facility and quiet.
Stayed 2 nights in Jan 2026

10/10 Excellent

karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 2 nights in Jan 2026

2/10 Terrible

Suman

Stayed 3 nights in Jan 2026

10/10 Excellent

Kellie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking, nice surrounds. The staff were all helpful and friendly. The restaurant was quite expensive but the food was pretty nice. The rooms were fairly spacious, very clean and modern and cosy. Comfy beds. The pool was lovely, too many kids though (lol). Would recommend if you don't mind staying somewhere random in the middle of nowhere :D
Stayed 1 night in Jan 2026

10/10 Excellent

jasminder

Liked: Cleanliness, staff & service, amenities
Best hotel in the area
Stayed 1 night in Jan 2026

10/10 Excellent

Jared

Stayed 1 night in Dec 2025

10/10 Excellent

Tapio

Stayed 7 nights in Dec 2025

10/10 Excellent

Alison

Stayed 1 night in Jan 2026

10/10 Excellent

Bobbi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our short stay here, food was fabulous both at the bar as well as the restaurant. Best creme brûlée I’ve had in awhile! As always, the rooms are wonderful and I would recommend anyone to stay here en route to the airport after a long drive from the east. We hope to return!
Stayed 1 night in Dec 2025

10/10 Excellent

Louisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 1 night in Dec 2025

10/10 Excellent

Peeyush

Excellent
Stayed 5 nights in Dec 2025