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Ellerslie Palms Motel

3.0 star property

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Photo gallery for Ellerslie Palms Motel

Reception
1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds
1 Bedroom Kitchen Unit | Private kitchen
Ground Floor Studio
1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Room service
  • Housekeeping

Explore the area

View in a map
384 Ellerslie-Panmure Highway, Ellerslie, Auckland, 1060
  • Place, Lagoon Pool And Leisure Centre
    ‪3 min drive‬
  • Place, Sylvia Park Shopping Center
    ‪5 min drive‬
  • Place, Sky Tower
    ‪11 min drive‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪23 min drive‬

Room options

View all photos for Studio with Balcony

A hotel room with a bed, bedside tables, a desk, a chair, a wardrobe, and a bathroom.

Studio with Balcony

7.8 out of 10
Good
(6 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Balcony 1 Bedroom

A hotel room with a bed, bedside tables, a wardrobe, and a mirror.

Balcony 1 Bedroom

  • 67 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family 2 Bedroom Unit

A hotel room with a bed, bedside tables, a window with curtains, and a view of buildings outside.

Family 2 Bedroom Unit

7.4 out of 10
Good
(3 reviews)
  • 96 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 3 Large Single Beds
  • Free Wi-Fi

View all photos for Ground Floor 1 Bedroom

A hotel room with a bed, bedside tables, a wardrobe, and a mirror.

Ground Floor 1 Bedroom

9.0 out of 10
Wonderful
(4 reviews)
  • 67 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Bed
  • Free Wi-Fi

View all photos for 1 Bedroom Wheel Chair Access Unit

A hotel room with a bed, bedside tables, a wardrobe, and a mirror.

1 Bedroom Wheel Chair Access Unit

8.0 out of 10
Very good
(2 reviews)
  • 67 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed
  • Free Wi-Fi

View all photos for Ground Floor Studio

Ground Floor Studio

Ground Floor Studio

8.0 out of 10
Very good
(8 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for 1 Bedroom Kitchen Unit

A hotel room with a bed, bedside tables, a wardrobe, and a mirror.

1 Bedroom Kitchen Unit

8.6 out of 10
Excellent
(11 reviews)
  • 67 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Bed
  • Free Wi-Fi

Similar properties

Front of property
Parklane Motor Lodge
Epsom
  • Pool
  • Kids’ pool
  • Parking included
  • Free Wi-Fi
3.8 out of 5, Good, 464 reviews
The price is €63
includes taxes & fees
13 Jul - 14 Jul
Parklane Motor Lodge

About this property

Ellerslie Palms Motel

Along with a garden, this smoke-free motel has free self parking and free WiFi in public areas. Other amenities include multilingual staff assistance.
Ellerslie Palms Motel offers 24 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Select Comfort beds feature Egyptian cotton sheets and premium bedding. 50-inch flat-screen televisions come with premium digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Auckland motel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

During your stay at Ellerslie Palms Motel, you'll be close to Sylvia Park Shopping Center. Free WiFi in public areas and free self parking are available.
  • Free WiFi
  • Free self parking
  • Services include luggage storage
  • Just a 4-minute drive from Sylvia Park Shopping Center and 9 minutes from University of Auckland
As a guest of Ellerslie Palms Motel, you'll find multilingual staff, a garden, and room service (during limited hours). Public spaces have free WiFi. Free self parking is available.

This 3-star Auckland motel is smoke free.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • Living room
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • No lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 2 floors
  • Built in 1987
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 10:00 AM and 12:30 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open daily from 9:00 AM - 7:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between November 19 and November 30.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 10:00 AM and 12:30 PM
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 9:00 AM - 7:00 PM.
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Ellerslie Palms Motel Auckland
Ellerslie Palms Auckland
Ellerslie Palms
Ellerslie Palms Motel Motel
Ellerslie Palms Motel Auckland
Ellerslie Palms Motel Motel Auckland

Ellerslie Palms Motel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 180 out of 347 reviews
Rating 8 - Good. 99 out of 347 reviews
Rating 6 - Okay. 36 out of 347 reviews
Rating 4 - Poor. 16 out of 347 reviews
Rating 2 - Terrible. 16 out of 347 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Harald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
been staying here several times
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Rob

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Charleen

Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious, clean & comfy. Sofa bed was out of order but still comfy enough to relax.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Clean room off street parking although open air still good to have parking
Stayed 1 night in Jan 2026
Verified

8/10 Good

Ismaila Ajiboye

Liked: Cleanliness, amenities, property conditions & facilities
All is okay, except for the delay in checkIn,
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Annette

Liked: Cleanliness, property conditions & facilities
Staff assistance was prompt and helpful. The room had some obvious damage and the front curtains were unable to be shut properly for privacy.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Brian

Disliked: Staff & service
there was no staff at reception and the cleaners had to help me with my room. they had to ring owner for help and advice
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Marcus

Liked: Cleanliness, staff & service, amenities
Spacious room. There were issues with the shower, but the staff were keen to resolve this, along with other things. Handily placed for Sylvia Park, among other places.
Stayed 3 nights in Jan 2026
Verified

4/10 Poor

Karen

Got back to the unit at night and everywhere was cockcroaches. Many generations of them. We tried to find staff to let them know but couldn't raise anyone.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Namrata

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Neil Gordon

Liked: Cleanliness, amenities
Room was very clean and tidy. The Toilet seat is quite loose. We were expecting a hot plate but there was none in the unit to heat breakfast on.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Stephanie

Liked: Amenities
Check in was odd - didn't realise you had to call a number to be given a code to a lockbox with room key in it. Room was clean, although could do with a spring clean. Room was quiet and away from the road and spacious. Was close to Greenlane for our event. Would stay again. Thank you
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Christian Albert

Liked: Cleanliness, amenities, property conditions & facilities
The facilities were good and the room was fine. However, the customer service needs improvement. There was no staff at the reception, and although we called the contact number, the response was very slow. Our request to replace the stained towel and broken electric kettle was not addressed.
Stayed 1 night in Feb 2026
Verified

8/10 Good

sunita

Liked: Cleanliness, amenities, property conditions & facilities
this small hotel was just perfect and had everything we needed, including a kitchen and a nice warm towel bar. there is no elevator, but there was plenty of parking, and it was an easy walk to convenient places. the area felt safe and quiet. the only inconvenience was the remote check in process it took about an hour to understand the system
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Larissa

Liked: Cleanliness
Didn't see any staff the whole time we were there. Room was pretty clean. Just a bit tired
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, close to a lot of restaurants
Stayed 2 nights in Aug 2022
Verified

10/10 Excellent

Nola

Liked: Staff & service, amenities, property conditions & facilities
Great stay, comfortable and clean
Stayed 1 night in Mar 2023
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great easy stay
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice clean comfortable property that was the ideal location for our trip
Stayed 6 nights in May 2023
Verified

4/10 Poor

Sam

Disliked: Cleanliness, staff & service
Unfortunately our stay at Ellerslie Palms Motel was disappointing. The room was not properly cleaned - the floor had clearly not been vacuumed and there were cobwebs in the corners of the room. The air conditioning unit was also leaking down the wall, which made the room feel poorly maintained. It was also surprising to find there are no staff on site at all, with the motel completely remotely managed. While remote check-in can work well, it does make it difficult to address issues when the room itself isn’t up to standard. Overall the room felt neglected and well below the level of cleanliness and upkeep you would expect when booking accommodation.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Nice people and place
Stayed 1 night in Nov 2024
Verified

8/10 Good

Bestum

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room service skipped my room. No new towels were supplied though I left the used towels on the floor as instructed. Otherwise good.
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Heather

Good location,units are fine,attention to detail average,skirting boards dusty, paint work needs touching up. The exterior of the building needs a spruce up as does the reception area. Rooms smell like toilet cleaner.😀
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and affordable...
Stayed 1 night in Dec 2024
Verified

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Auckland Stay

Enjoyed our stay, room was clean & comfortable. Would certainly recommend
Stayed 1 night in Jan 2024